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Holiday Inn Express Hemel Hempstead

HIExpress.comUS$86*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$103*
US$86*
Great Deal
US$87*
US$87*
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Holiday Inn Express Hemel Hempstead
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697 Reviews from our TripAdvisor Community

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Showing 673: English reviews
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east yorkshire
Reviewed 1 week ago

Situated on the outskirts of HH and within minutes of Leavesden its a great place to stay for visiting harry Potter studios (which is why we stayed). On the banks of the Grand Union canal and a minute walk from the Papermill pub, couldn't be better. Ample free parking, with clean, tidy, well equipped but small rooms Oh and free...

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Helpful?
Thank popupboilie
Duty M, Guest Relations Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear popupboilie, thank you for your review. I'm glad you enjoyed your recent stay with us at the Holiday Inn Express Hemel Hempstead. I hope to welcome you back here soon! Kind Regards, Mark Austin | Guest Service Manager.

Manchester, United Kingdom
Reviewed 1 week ago via mobile

3rd time staying here and still value for money and brill service and room. We also went into London from apsley station only took 20 mins and was not that dear also brill for the Harry potter tour only 10 min drive paper mill pub is lovely and it's just the best hotel for everything breakfast was good too x

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Helpful?
Thank mrsdennerley
Duty M, Guest Relations Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear MrsDennerley, thank you for your feedback! I'm glad to hear that after your third visit to our hotel, our colleagues are still looking after you well. They take great pride in providing the best possible experience for our guests, so they will be pleased to hear this. I hope to welcome you back here again in the near future!...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

Stayed there with my family, Easter weekend. Great location for visiting Harry Potter studios combined with a day in London (only 30 mins train journey from the station just across the road) Breakfast a nice bonus, it was busy each morning but the staff work extremely hard to keep tables clear and breakfast items stocked. We were celebrating our silver...

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Helpful?
Thank A TripAdvisor Member
Duty M, Guest Relations Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Guest, thank you for such great feedback! I'm glad to hear that you enjoyed your visit. Our colleagues take great pride in providing the best possible experience for our guests, so they will be pleased to hear that they have looked after you well. I hope to welcome you back here again the next time you are visiting Hemel...

Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago via mobile

Visited this weekend after visiting Harry Potter studios of which the hotel is in good vicinity of, the hotel backs onto the canal with Sainsburys a short walk away and a pub and Indian restaurant directly behind - we tried the Indian, it sits by a fairly quiet road with Apsley station less than a 2 minute walk away which...

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Helpful?
Thank alexandrakt
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear alexandrakt, Thank You very much for taking the time to review our hotel, I am very pleased to read that our staff were very accommodating and that you enjoyed the room. You did just miss our brand new breakfast but I hope that you will join us again soon and we can provide you with our new menu Many...

Suffolk, United Kingdom
Reviewed 2 weeks ago

Arrived early Sat evening to find the car park full - then you have to hunt for the adjacent bays marked 'PSP', but they were all full as well. Not a good start so I agreed with the manager to park in one of the disabled bays (later on so did everyone else). Room was ok - I did like...

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Helpful?
Thank davbut
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear davbut, Thank You for taking the time to review our hotel, I am pleased to read that you enjoyed the choice of pillows. We have just launched a brand new breakfast menu which consists of bacon and a number of new items of food, which we hope if you stay with us again you will enjoy. Many Thanks Sophie...

Watford, United Kingdom
Reviewed 3 weeks ago

I've passed this hotel many times over the last few years, but only recently did I stay there (twice actually). The hotel looks quite decent from the outside, but when you enter and are greeted by the staff, it's an entirely different story. Don't get me wrong, this isn't a luxury hotel, but it is very nice hotel indeed. Given...

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Helpful?
Thank integrasol
Duty M, Guest Relations Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Integrasol, thank you for such great feedback. I'm pleased you enjoyed your recent stay with us. I hope to welcome you back to our hotel the next time you are visiting Hemel Hempstead! Kind Regards, Mark Austin | Guest Service Manager.

London, England, United Kingdom
Reviewed 4 weeks ago via mobile

Second visit and can't fault it in any way. Clean comfortable and well designed rooms. The king size bed was great no bath but all mod cons in the shower room and I love the door which doubles as a door for the toilet cubicle allowing the shower to be used while giving privacy to the cubicle. Loved the breakfast...

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Helpful?
Thank Stephen B
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Stephen B, Thank You for taking the time to review our hotel, I am very pleased to read that you enjoyed coming back to our hotel for a second time and we hope many more. You will be pleased to know that April 11th we are rolling out a brand new breakfast menu which will consist of bacon, so...

Carmarthenshire
Reviewed 4 weeks ago

When checking credit card statement I noticed they had taken an extra payment without any notice, so when I rang to enquire it took several days and many phone calls to sort out, plus I had to provide​ two bank statements and the confirmation email as proof, still waiting for apologies

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Helpful?
Thank Rowland O
Duty M, Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Mr Rowland O, I would like to sincerely apologise about the way the situation was handled and would like to assure you this will not happen again in the future. I have looked onto your account and can see that a refund has now been completed onto your card for you. Our email address is Info@expresshemel.co.uk if you would...

Worcestershire
Reviewed 4 weeks ago via mobile

Restaurant food is awful. Dried up tasteless rubbish. How can a place get burger n lasagne so wrong & how is garlic bread a "special"?! The hotel itself is very clean but the bed is too firm. Modern but looks like an office block. Plenty of parking, try the pub across the road for food and don't waste money on...

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Helpful?
1Thank Laura_Rose25
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Laura, thank you for taking the time to review your stay at our hotel. It is always disappointing to read when a guest has not enjoyed their experience and we sincerely apologise if on this occasion our food let us down. I shall certainly review your feedback with the team so that we can improve on this - it...

Salisbury, United Kingdom
Reviewed 4 weeks ago

This hotel is in the perfect location for staying if needing to be at the nearby 'Making of Harry Potter Tour' at Warner Bros studios. The hotel has enough parking for all its guests, and is easy to find in Hemel Hempstead. The staff on duty were efficient and chatty during the booking in process. The double room and pull-out...

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Helpful?
Thank arclight999
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you very much for your review and for your great comments regarding our hotel, and location. We are so pleased that everything was convenient to you and your family for your trip away. Please may we apologise for the loss of signal to the TV units on the evening of your stay. Once this had been pointed...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your newly refurbished guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: €67 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hemel Hempstead staff and other travellers.
7 questions
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scotland
over a year ago
over a year ago
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Hemel Hempstead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views to the rear over the marina are better.”
Mansosa, 25 Feb 2017 | Read review
“The back of the hotel looks onto the canal”
dennizehodgson999, 13 Feb 2017 | Read review
“All are ok.”
neilsm2016, 30 Oct 2016 | Read review
“Car park side is away from the main road, so a bit quieter”
trevoranddebbie, 16 Oct 2016 | Read review
“canal side”
daveyh87, 15 Oct 2016 | Read review
5 of 5
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US$86* /night
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Prices are for 1 room, 2 adults
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