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The Watermill Hotel

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Traveller (60)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent20%
  • Very good25%
  • Average28%
  • Poor12%
  • Terrible15%
Travellers talk about
“decking area”(7 reviews)
“flour mill”(6 reviews)
“bourne end”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Wheelchair Access
3 Star Hotel
All hotel details
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (450)
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LanguageEnglish
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Show reviews that mention
All reviewsdecking areaflour millbourne endsandwicheslovely settingafternoon teawedding venueplenty of parkinghemelannexcanal
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1 - 5 of 446 reviews
Reviewed 2 weeks ago via mobile

I was booked into this hotel for 1 night for a course I was on. A little off the beaten track but surprisingly pleasant. The room was well equipped. Tea and coffee facilities and a mug instead of a cup which was good. The hotel...More

Thank Jackie C
Response from Vijay S, Manager at The Watermill HotelResponded 1 week ago

Dear Jackie I am glad that you liked our quaint riverside setting and our rooms, it is rather unfortunate that our F&B team did not measure upto our generally high standards. We look forward to welcoming you soon when you are in the area.

Reviewed 2 weeks ago

Didn't stay in the hotel myself but I made all the bookings, didn't have any complaints. we had up to 10 guys staying in your hotel and even though they weren't always well behaved the hotel dealt with all the situations and continued to accommodate...More

Review collected in partnership with this hotel
Thank caroleL385KS
Response from Vijay S, Manager at The Watermill HotelResponded 1 week ago

Dear Carol We really appreciate you taking time and giving us a 4 star review. It was indeed a pleasure doing business with with you and we look forward to hosting you at our hotel when you are in the area.

Reviewed 3 weeks ago via mobile

I’m afraid to say this is the worst best western hotel I’ve stayed in . It’s a shame because the location is beautiful but the hotel is definitely not. The rooms are very dated and worn and in need of a serious overhaul. The beds...More

Thank lukeleia
Reviewed 20 April 2018

Not far from the centre of Hemel this is a peaceful location. Very close to the canal which provides good walking, running or cycling. Lots of excellent pubs in the local area. Staff friendly and helpfull. Lots of birds on the river, Canada Geese, Swans,...More

Review collected in partnership with this hotel
Thank Keri123290
Response from Vijay S, Manager at The Watermill HotelResponded 4 weeks ago

We are glad that you enjoyed our hotel Countryside location & courteous staff, We look forward to welcoming you soon.

Reviewed 17 April 2018

Everything about this place was lacking in joy, from the unsmiling staff to the dark, smoke-stained rooms to the soggy breakfast buffet. A shame, because it's set among beautiful old buildings in a scenic country location.More

1  Thank Max B
Response from Vijay S, Manager at The Watermill HotelResponded 18 April 2018

Oh dear. I am not sure what to start with as all I can read is joyless stay. I am so sorry! Truly. I shall of course investigate and check the state of your room thoroughly and shall now contact you directly through Trip's internal...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Things to do
Restaurant
Details
Price range
US$102 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$102 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (60)
Room & Suite (21)
Dining (5)
Pool & Beach (4)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Janeen R
19 March 2017|
AnswerShow all 4 answers
Response from Anthony P | Reviewed this property |
didn't see any
0
Votes
PinkLJ
3 January 2017|
AnswerShow all 9 answers
Response from Rachel T | Property representative |
I'm afraid we do not allow dogs on our hotel premises. except for guide dogs. We are sorry for an inconvenience.
0
Votes
Room Tips
"Can't comment though I didn't receive any complaints back from the guys"
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"Ask for a riverside view room"
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"Ask for a smoke-free room"
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"Free parking and good WiFi service"
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