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Mercure Hatfield Oak Hotel

691 reviews
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Traveller (82)
Room & Suite (45)
Dining (20)
Overview
  • Excellent42%
  • Very good33%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
“inclusive break”(21 reviews)
“great weekend”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Wheelchair Access
3.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (691)Write a Review
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Show reviews that mention
All reviewsall inclusive dealinclusive breakgreat weekendexecutive roomsandwicheseggs benedictst albansweekend breakcouldn't do enoughcoffee machineboth nightscrispssoupfantastic valuebar areawaiting staffvery pleasant stay
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1 - 5 of 671 reviews
Reviewed yesterday

This is a slightly different review as I am writing this part way through a series of stays at the hotel. Five weekends in a row and I feel in a good position to offer some perspective on what it is actually like to stay...More

Thank Paul C
Reviewed 6 days ago via mobile

Stayed 2 nights with 4 other family members. Have been 4 times between us in the last 2 years and have really enjoyed it. The rooms were lovely. Clean spacious and comfortable. The staff Tony Joy and Sylvia were amazing. The food was average on...More

Thank alimbutt
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 4 days ago

We are so sorry for the situation that occurred over the weekend , unfortunately we had an issue this weekend which I am dealing with , I will send you a written response to you directly. But on behalf of myself and team here we...More

Reviewed 2 weeks ago via mobile

Oh dear, oh dear! The food is atrocious....cold, reheated and tasteless. The towels are tiny and the rooms are not as clean as they could be. The bedding is like cardboard; I had to buy a couple of pillows! Some of the staff tried whilst...More

Thank Julie M
Response from Katherine W, General Manager at Mercure Hatfield Oak HotelResponded 1 week ago

Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel, although I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a...More

Reviewed 3 weeks ago

We booked two nights away and our daughter kindly upgraded our room for us; as a result the accommodation itself was outstanding - a beautiful room right at the end of the building with very good facilities including a coffee machine. Breakfast however was not...More

Thank AMRMT2014
Reviewed 3 weeks ago

Stay here now and then (more now the Ramada has closed). Previously no issues with the rooms, or the cleanliness. Breakfast isn't the best BUT they do cook various things to order as part of the standard breakfast so you can't really complain about that....More

Thank Laurence G
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Restaurant
Details
Price range
US$75 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (82)
Room & Suite (45)
Dining (20)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
lorraine_conroy
30 January 2018|
AnswerShow all 4 answers
Response from chrissmmp | Reviewed this property |
It is about 2 miles.
2
Votes
John G
26 July 2017|
AnswerShow all 9 answers
Response from Alan L | Reviewed this property |
I wouldn't think so.
0
Votes
michd67
18 March 2016|
AnswerShow all 3 answers
Response from Ian R | Reviewed this property |
The campus is a short walk along Roehyde Way, our son walked down to meet us at the hotel, took about fifteen minutes to walk.
0
Votes
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123
Room Tips
"Avoid ground floor rooms that front on to the path near the bar as the smokers frequent them so they smell..."
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"The rooms are lovely and the showers are beautiful"
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"Use another hotel"
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"Go to a different hotel"
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