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Mercure Hatfield Oak Hotel

TravelocityUS$77*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$91*
US$77*
US$91*
US$77*
US$91*
US$77*
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Mercure Hatfield Oak Hotel
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622 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Bewdley, United Kingdom
Reviewed yesterday NEWvia mobile

Our room Overlooked the motorway and busy road. That coupled with the fire alarm Going off randomly one night and the road works made for a sleepless couple of days. The reception staff were excellent and very sympathetic but of course this was out of their control. They couldn't do more to help us. If we stayed there again we...

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Helpful?
Thank JayPee22
Fareham
Reviewed yesterday NEW

We stayed for three nights in May 2017 to attend a wedding at Hatfield House and received a very reasonable rate because of this. The hotel surpassed our expectations, especially on account of the outstanding efficiency and friendliness of the staff. The hotel itself has the amenities you would expect and the standard of accommodation and cleanliness couldn't be faulted....

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Helpful?
Thank CazandAlan
hastings
Reviewed 3 days ago NEWvia mobile

Great hotel loads of parking and near the uni, check in easy, room very clean and of a good and staff very attentive. Food, make sure you eat here the Caesar salad very nice and had anchovies which many don't! the lamb shank and lamb rump, cracking!

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Helpful?
Thank salty_Hastings
Hampshire, United Kingdom
Reviewed 4 days ago NEW

I was mother of the bride last weekend and most of our guests stayed at the hotel for the wedding which was held at a local venue. The staff could not have been more helpful - from housekeeping who valiantly worked around all our mess in the bridal preparation rooms to all the very friendly and helpful bar and restaurant...

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Helpful?
Thank Foss
Port Saint Lucie, Florida
Reviewed 6 days ago NEW

With fire alarms going off numerous times over the course of the night the operators of this gong show seem to have forgotten the reason they exist is because their patrons seek a place to sleep. As if this weren't bad enough the front desk staff inform us the problem has gone unabated for years. The rooms have no positive...

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Helpful?
Thank Gene M
Reviewed 1 week ago

We stayed at this hotel as part of a wedding weekend. Marie the receptionist was brilliant. Very friendly staff. Room was clean, quite and had a great night sleep on a very comfortable bed. They were so helpful too when a hitch occurred at the wedding (which was at another venue). Would definitely stay there again and recommend it to...

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Helpful?
Thank Lynne S
Katherine W, Owner at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent stay with us, whilst going to a wedding locally. It is so encouraging to get such positive feedback, and I have certainly shared your kind words with Marie and the team. We hope to see you all again soon. Regards Katherine

Reviewed 1 week ago via mobile

We stayed here for 2 nights. Check in was great. We advised we had a baby so didn't mind if we were placed at the far end room of a hotel so not to disturb others, which we were given. Our room was roomy, basic but clean. We had a standard room. Maybe more attention to detail needed as we...

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Helpful?
Thank Natalie B
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel. I am sorry that your experience did not meet your expectations in respect to the service and food you received in the restaurant ; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience...

Selby, United Kingdom
Reviewed 1 week ago

My wife and I stayed at this hotel as part of a Holiday Editions inclusive package and were pleasantly surprised. Reception was one of the best I have encountered in my many years of staying in hotels worldwide. Staff were efficient, cheerful, helpful and friendly as were all other staff we encountered well led by Sumi the Restaurant Manager. Food...

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Helpful?
Thank Patrick B
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Hatfield Oak Hotel when you stayed as part of the Travel Editions party. It is always a pleasure to receive positive feedback. I will share your comments with our team. and your kind words about Sumi, I am sure that this feedback will serve as an encouragement to...

Carlisle, United Kingdom
Reviewed 1 week ago via mobile

I stayed here for 3 nights as I was on a local training course. Overall I was very happy with my stay. The room was clean, the bed was very comfortable and the shower was excellent.The only issues I encountered were the fire alarm going off at 1.30am on my first night and my key card stopped working halfway through...

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Helpful?
Thank Alissimo84
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review , we are so pleased you had a pleasant stay, but we are of course a little disappointed that certain aspects of your stay fell short of expectations, we have certainly taken your comments on board. We hope to see you again on your next training course. Regards Katherine

Wirral, United Kingdom
Reviewed 2 weeks ago

Although the hotel's situation is a little remote without ones own transportation,this is greatly compensated by the level of the service by staff,accommodation and food; all top-notch.Highly recommend.

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Helpful?
Thank Tudor O

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more   less 

Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Region: United Kingdom > England > Hertfordshire > Hatfield
Price Range: €56 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
Number of rooms: 76
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Also Known As:
Mercure Hatfield Oak Hotel Hertfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hatfield Oak Hotel staff and other travellers.
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Questions? Get answers from Mercure Hatfield Oak Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The road can be a bit noisy, so maybe a room away from it if you are a light sleeper.”
Foss, 26 May 2017 | Read review
“Choose a room in another hotel.”
412genem, 24 May 2017 | Read review
“stayed in room 113 was quite and very comfortable”
lynnes133, 21 May 2017 | Read review
“Keep away from rooms near the bar patio.”
685PatrickB685, 21 May 2017 | Read review
“Add for one of newer rooms”
markoFareham, 14 May 2017 | Read review
5 of 5
Travelocity
US$77* /night
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Orbitz.comUS$77
MercureUS$77
HotelQuicklyUS$91
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*Disclaimer
Prices are for 1 room, 2 adults
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