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Mercure Hatfield Oak Hotel

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Mercure Hatfield Oak Hotel
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602 Reviews from our TripAdvisor Community

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Showing 583: English reviews
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london
Reviewed 4 days ago NEW

Can't seem to get hold of the manager to take up his offer of having another stay ...wanted to clarify whether it was complementary or not. Perhaps he can message us..... obviously it would cost us to travel to visit even if the room was complimentary .

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Helpful?
Thank tripvisitorold
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Could we please request you contact the hotel directly on 01707 275701 so we can discuss your issue, as unfortunately we do not appear to have any contact details for your self. We look forward to hearing from you in due course.

Rotherham, United Kingdom
Reviewed 1 week ago

Fab room, friendly and helpful staff. Best food at a Mercure so far - cooked exactly as requested, well presented and plenty on the plate. Nothing too much trouble and staff had good knowledge of local area.

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Helpful?
Thank mishs1969
Penzance, United Kingdom
Reviewed 1 week ago

Nice hotel rooms have been updated, since my last visit ,came up from Cornwall to visit family we arranged a meal for 26ov us , nothing was too much trouble the staff went out of there way to make us welcome and attendid to our every need the table was looking lovely ,we had the all inclusive deal which was...

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Thank emaildenise08
London, United Kingdom
Reviewed 1 week ago

Stayed in executive room which was enormous and facilities great . Had free fruit, bottled water and plenty of coffee capsules for the nespresso machine. Staff were very friendly and helpful with late checkout at 11 am.

Review collected in partnership with Accorhotels.com
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Thank andybF7777FL
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you fir taking the time to post a review, we hope we can welcome you back when you are next in the area. Kind Regards Katherine

Reviewed 2 weeks ago via mobile

Place was clean, reception lovely and friendly. Pretty much what you'd expect of this type of hotel, but it came with one incredibly annoying feature..... I understand in this day and age your need to be a 'green' hotel and that's commendable, but having a motion controlled bathroom light really isn't the way forward. If you nip to the bathroom...

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Helpful?
Thank Jane B
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review following your recent stay with us here at the Mercure , Hatfield. We are so pleased you had an enjoyable stay, and have certainly noted your comments in respect to the motion sensors in the bathrooms. We hope we can welcome you back to the hotel soon. Regards Katherine

Reviewed 2 weeks ago via mobile

Had an amazing stay and would highly recommend to everyone. The staff were friendly and so helpful. The all inclusive deal was terrific. Definitely be coming back xx the staff couldn't do enough for us and the rooms were tidy and the bed luxurious

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Helpful?
Thank Beckyinglis
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for taking the time to post a review, we are so pleased you had an enjoyable all inclusive stay with us here at the Mercure Oak Hotel, Hatfield. We hope to welcome you back soon for your next break away. Regards Katherine

Matlock, United Kingdom
Reviewed 3 weeks ago

This hotel is alongside the A1(M) between Junctions 2 and 3. so is very convenient for those coming from the Channel Tunnel or the Ferries if they are heading North. The hotel has a brand new dining room, a new chef and a reasonable menu. We enjoyed dining there, and the breakfast buffet was excellent. Staff are courteous, bedrooms are...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 639dm
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for your kind response. We look forward to welcoming you back soon. Regards Katherine

Yorkshire
Reviewed 4 weeks ago

We had a very nice two night stay at this hotel. The room was nice and very spacious. We found all of the hotel staff to be very friendly and helpful. Breakfast was very good too. Excellent value for money, we have stayed here before and will do so again.

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1Thank KenKnighton
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for your kind review. We are glad you enjoyed your stay with us. We look forward to seeing you soon. Regards Katherine

Southampton, United Kingdom
Reviewed 4 weeks ago

Great location for visiting Knebworth, Shaws Corner, Hatfield House, Welwyn and St Albans. Hotel has really lovely staff, delicious food and extremely good value for money. Thanks for a smashing weekend.

Review collected in partnership with Accorhotels.com
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Thank Di T
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you for your kind response. We look forward to welcoming you back soon. Regards Katherine

Stamford, United Kingdom
Reviewed 19 March 2017

Came back to the hotel after not visiting for quite a while. Room upgraded on arrival. Wonderful all inclusive lunch. One of the Managers gave us a tour of the newly refurbished dining areas. .Evening meal on first evening very good and breakfast likewise. Every member of staff very friendly. Evening meal on second night not so organised as a...

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Helpful?
Thank EnglandMarylou
Katherine W, General Manager at Mercure Hatfield Oak Hotel, responded to this review

Thank you taking the time to post a review , we are so pleased you had an enjoyable stay and I will certainly share your comments with the team. We have duly noted your comments on the bathroom standard and ensured that our housekeeping manager is reviewing the standards to ensure future guests do not experience the same situation. Thank...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more   less 

Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Region: United Kingdom > England > Hertfordshire > Hatfield
Price Range: €62 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hatfield Oak Hotel Hertfordshire
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hatfield Oak Hotel staff and other travellers.
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Questions? Get answers from Mercure Hatfield Oak Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
tripvisitorold, 22 Apr 2017 | Read review
“Got free upgrade so not sure what standard rooms like but our room was fab.”
mishs1969, 18 Apr 2017 | Read review
“All good rooms ask for an upgrade”
EnglandMarylou, 19 Mar 2017 | Read review
“Ask for an upgrade and at back of hotel (away from A1)”
Y1203ZOdavidh, 15 Mar 2017 | Read review
“Difficult to say, our room 108 had defective double glazing seals. Lot of outside noise.”
Mercman2014, 6 Mar 2017 | Read review
5 of 5