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Traveller (86)
Room & Suite (47)
Dining (12)
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Overview
  • Excellent24%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible8%
Travellers talk about
“high street”(24 reviews)
“evening meal”(18 reviews)
“food was lovely”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
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Reviews (498)
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120
158
114
61
40
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All reviewshigh streetevening mealfood was lovelylick of paintcountry hotelbreakfast roomenglish innsuperior roomnice staybar and restaurantlovely townnight's sleepoverlooking the gardenbed was very comfortableplenty of parkingsunday lunchfull english
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1 - 5 of 493 reviews
Reviewed 3 days ago via mobile

We have visited before and fell in love with the Grosvenor. This weekend we visited on Father’s Day, and took the family! 6 of us dined and what a lovely lunch we had. One young women running the packed restaurant. She was under a huge...More

1  Thank jenniads
A TripAdvisor Member
21
Reviewed 2 weeks ago via mobile

Hi We have been coming to The Grovenor for many years as I am a fly fisherman. Your staff are excellent, friendly and work incredibly hard under poor conditions. We’d particularly like to thank Carole, Mike Moody, and the lovely jolly lady who serves breakfast...More

1  Thank A TripAdvisor Member
Response from Grosvenor H, General Manager at The GrosvenorResponded 2 weeks ago

Good Afternoon Jim, Thank you for your feedback, I am pleased all of our staff especially Carol & Mike looked after you well. We are gradually making improvement's to the hotel. I have taken your feedback on board and aim to correct as many of...More

Reviewed 4 weeks ago

Had a meal last Sunday PM - helpful staff, good pub food, reasonably priced.Good Menu including Sunday roasts - choice of meats still available in the evening. Hotel area in need of doing up. Plenty of parking outside.

Thank polven2n
Response from Grosvenor H, Front Office Manager at The GrosvenorResponded 4 weeks ago

Good evening, Thank you for taking the time to review us here at The Grosvenor Hotel. We are please you enjoyed you Sunday roast with us and hope to see you back again soon

Reviewed 4 weeks ago via mobile

There was a smell in the room that would not go off, carpet had holes, old plumbing in the bathroom, bad toiletries, worst coffee I’ve had in many years, bland breakfast, I could go on. This hotel is just horrible, never again.

Thank Emmahellef
Response from Grosvenor H, General Manager at The GrosvenorResponded 4 weeks ago

Good Afternoon Emma, I am very sorry you did not enjoy your stay with us, If you could please give me a call on 01264810606, I would be more than happy to discuss this with you. Kind Regards Rebecca

Reviewed 15 May 2018

Stayed here previously and the hard working staff again apologised about the lack of a refurbishment budget from Old English/Greene King. Room was good and bedding as usual crisp and clean. Food was very good although there was not enough staff. Those on hand did...More

Thank Ian H
Response from Grosvenor H, General Manager at The GrosvenorResponded 16 May 2018

Good Afternoon Ian, Thank you for you feedback, We are working on improving the hotel, but we are pleased that the staff really looked after you on your stay. We do hope you will visit us again? Kind Regards Rebecca

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$75 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (86)
Room & Suite (47)
Dining (12)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
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Room Tips
"We had a ground floor room in the annex, facing the garden, ideal if you have a dog."
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"ask for the mayfly suite, or other suite room"
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"Street side rooms can be noisy at night, (traffic noise), whilst not incessant is intrusive, and starts quite..."
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"No tip required, it's an excellent place to stay. Stockbridge is beautiful."
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