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Forest Mere Portsmouth Road, Liphook GU30 7JG England
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Travel safe during COVID-19
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What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
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Updated 12/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 in Liphook
Location
Cleanliness
Service
Value

Finding an ideal charming spa in Liphook does not have to be difficult. Welcome to Champneys Forest Mere, a nice option for travellers like you.

Guest rooms offer a flat screen TV, and Champneys Forest Mere Health Hotel makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the spa, including room service. In addition, guests can enjoy a pool and breakfast during their visit. As an added convenience, there is free parking available to guests.

While you’re here, be sure to check out some of the Chinese restaurants, including Happy Valley Chinese Restaurant&Take Away and The Lantern Room, all of which are a short distance from Champneys Forest Mere Health Hotel.

Champneys Forest Mere puts the best of Liphook at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Aerobics
Taxi service
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
3060Reviews37Q+A100Room tips
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shazz20000 wrote a review 11 May
London, United Kingdom7 contributions6 helpful votes
My sister and I booked Champneys Forest Mere for our 34th birthday – as a treat for ourselves. We spent a lot on the stay (£670pp) for a few nights, and sadly were extremely disappointed. I recommended it to my sister, given my previous positive experience, and wish I hadn’t. I won’t be staying there again unless there is a significant sale/deal going on and if I’m not fussed about having a special time. My expectations will be very different – I’ll expect a basic spa experience, not a luxury one. This is my review (t’s lengthy for those who are keen on detail before booking, as I’d like to have known this info before I booked… though I must say, I did read the recent poor reviews before attending, but given my previous lovely experience, though maybe they were exaggerating/ were just being a little picky… sadly I was wrong). I hope this is helpful. • We attended forest mere for 4 days /3 nights in May 2022. • Good: some staff were friendly (particularly fitness and restaurant staff), and the single bed was tiny but comfortable. • Not good: ... Dinner menu very limited & there are supplements for dishes that should most certainly be included in the ‘normal menu’ given the cost of staying here. Like the steak & scallop dishes, and sides of vegetables or potatoes with main meals (all require extra charges/supplements). Also in terms of drinks available at lunch & dinner, the free/included drink is water only. For Juice & alcohol = a charge. This is certainly not clear when you book & as the website keeps saying ‘don’t forget your meals are included’ … it should also say that drinks are not (!!). So bizarre. • Lunch on day 2 of trip: we booked for 2pm (which is one of their slot options). When we sat to order we were told that they’d run out of soup as a starter (1 of only 2 starters). We then selected the salmon dish from the menu as a main for lunch… they’d run out of that too. If you offer slots between 12-2pm for lunch, there should certainly be enough food in the kitchen for the people booking for 2pm - not just what ever is left over. I was rather annoyed at this. • Day 2 dinner: the menu changed a little from night 1 which was nice. It looked decent too. However I ordered the ‘sea bass & scallops’ main dish & it came w no scallops!! I had to send it back & they apologized… • In terms of the restaurant generally, staff were polite and friendly, but not super helpful to be honest and it seemed quite chaotic… staff were dropping crockery etc. while running around, they apologized to us on several occasions/days for bringing out our food late and having us wait ages for meals, we were brought the wrong dish once (chicken instead of fish), even though we had ordered the fish with 2 separate staff as I suppose they were unsure whether our order had been taken (?), food items were often unavailable as they had run out by the time we ordered (though we were never late for our booking slots), you have to pay for soft drinks and alcohol for lunch and dinner so only water is free, menus were extremely limited, breakfast is extremely limited re variety and quite bland (lots of bread and fillings, and then yogurt and cereal… it was also the same breakfast spread for the 3 nights, so we ate the same thing each morning)… I could go on and on about the poor dining service and variety re food at FMere. • My biggest issue here was that they were so slow with clearing and replenishing anything and you have to keep asking for things and waiting. For example, dirty plates and dishes sit around you for ages, if the juice at breakfast is empty and you have to ask for the jar to be refilled and then wait, they run out of English breakfast teabags and you have to ask and wait, they take your knife away with your starters and you have ask for a new knife and then wait, they bring you the wrong meal/a meal missing items that it should have you have to wait, and when I asked for more sugar at breakfast as there were no sachets left, I was told that they had run out and were waiting on a delivery and that I had to use sweeteners instead (there was then no sugar the next day either). Lastly, re the café at the back of the building – if you want to sit out side, be prepared for everyone’s dirty breakfast dishes to be sat on all the tables all morning long, and so if you want to relax outside there, you have to find someone to clear them, and then of course wait. • We had an issue with towel availability - there were no clean towels available for the pool on our first afternoon & were told by the staff we asked about this, that he’ll ‘try’ & find some. He explained that there may not be any though but that we should go into the spa and wait and he’ll bring them out.. we explained that we would wait, because if there were now towels, we would not be going into the pool & spa (obviously?). He eventually came back with some, and by that point there were a few of us waiting on a clean towel… certainly not what is expected at a luxury venue. • Saturday spa: if you’re there on a Saturday, expect it to be crazy busy & to have to wait (e.g. to get a spot in Jacuzzi or whirlpool because they are small, and for a bed in the room with the heated beds as it’s very busy & lots of people leave their towels & other belongings there & then go swimming etc). Not very pleasant, but better on other days such as Sunday pm or weekday. Also, the Sauna inside the main swimming pool area wasn't working actually, but there was no sign on it so people kepy going in and then walking out after realising, and im not sure staff were even aware as it was like that for days (but they should know if cleaning it nightly). • Massages: 2 different types we asked about were ‘unavailable’ because there were no trained therapists to do them (Shiatsu and sports massage I think, from memory). We were told this only after being shown the menu & selecting what we wanted, so that was a waste of time. Then, the massage type that was available, which we eventually selected, was only available on last day of our 4-day stay at 9 am. I know they are busy, but this limited early availability is certainly not conducive to relaxing. Disappointing & so we didn’t bother in the end. • The room. We paid for Standard yes, but it was very travel lodge esk; i.e. basic & not luxurious at all. Not even a nice shower which I was looking forward to (which I had last time in a different room) - a basic /old shower over a small old bath. • Re gym classes: My sister was looking forward to the barre class on our last night - I spotted a sign in reception though stating that it had been cancelled. • In relation to this, the Champneys app is also awful Not user friendly at all, & the basic info you’d expect to be there is not… e.g., you can see a list of the gym classes available each day. Fine. You can’t however, get info on what the class is/entails without going into a separate menu, even though there is an ‘i’(info) next to each class name. So if you don’t know what ‘barre’ or the ‘circuits’ class is/means, it’s an effort to go back & find out. Also, on the Sunday night, it was showing a blank screen when we were trying to look at all fitness classes for the Monday. It’s also very slow with limited functions (nothing useful in my opinion). • Reception staff: the welcome to Champneys was poor – barely any info provided, about the spa and its services, especially compared to my previous visit, even with us telling them that my sister hadn’t visited before and I hadn’t fro years. The basic info involved telling us that there was only one very early time sot left for dinner and that our room was this way*. When we got upstairs with all our luggage we saw that there was a lift we could have used which no one mentioned, and there wasn’t any offer to help us with our bags on the long walk to our room, several floors up. Also, during the stay I called reception on 3 separate occasions from our room to ask for a plug extension and there was no answer either time. I eventually had to go down to reception and when I mentioned this, she told me that if there are guests in reception then they cant answer the phones. I explained that this is unhelpful, esp if someone has mobility problems. Also, with all they money we spend to visit, id expect there to be a staff member manning the phone lines from guest rooms, or at least a system where they know who has called and they call back. Anyway, I asked for the extension and was told they'd see if reception or maintenance staff could find one and they would bring it up to our room… this is the last convo I had about this as no one showed up and no one called to say it was unavailable.. This incident was representative of our entire trip. • Conclusion: Champneys forest mere has definitely gone down hill from when I last came in late 2016; I had an amazing experience & raved about it to everyone. This time very disappointed, & about so many things. So I won’t be back unless there is a super discounted deal as then I’ll not mind the disappointing staff services & facilities for an average price. This trip was certainly not worth the £670pp - I’d just about be comfortable paying £100per night for the experience we had. If you don’t have high expectations, & got a deal when booking, fine. Otherwise, I don’t recommend at all if you are keen on a luxurious spa experience.
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Date of stay: May 2022
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Room Tip: Standard rooms are very travel-lodge esk; very basic and not luxury at all, so try and pay for a...
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Karina O wrote a review 11 May
1 contribution1 helpful vote
My husband booked this break through vitality for our 5 year anniversary and we had the perfect time. We stayed for one night and had all the food included. We had a superior room which was comfortable, warm and inviting. The complementaries were also nice, nice coffee and tea. The food was delicious! I can’t understand the negative reviews before. The last one about the cut up bagels and shots of yoghurt was not the case for us. We have nothing to complain about the food other than the sides of vegetables was a bit poor. The actual food itself was delicious and well presented. We had a treatment each and it was fantastic start to finish. The spa area exceeded our expectations. The changing rooms were clean and spacious with good facilities including toiletries and GHDs. Inside the changing rooms were a lovely steam room and sauna which imo were better than the ones by the pool. The lounging areas around the pool were lovely and relaxing (especially the heated water beds) and I really enjoyed reading a book here. I am a mother of young children and this 24 hours was pure bliss for me and I was really disheartened by the negative reviews after booking but I’m now glad I ignored them.
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Date of stay: May 2022Trip type: Travelled
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mads j wrote a review 9 May
London, United Kingdom2 contributions1 helpful vote
My mum and I booked a spa day at Champney’s Forest Mere with a 50 minute massage each. My mum has been lots of times, with family and work. I have also been a few times before. We have had such a wonderful time in the past but unfortunately we cannot say the same this time. It was really busy, quite dirty and messy in the pool and outside area. We were not given the introduction as normal and had to constantly ask where to go/what to do. The complimentary breakfast was a shot glass of yogurt and bagels cut up into quarters! We also had to pay for coffee. My robe had two security tags on it and there is a sign to say a £25 charge if not returned (dosen’t scream luxurious walking around with security tags on you!). The changing rooms resembled that of your average gym, not a luxury spa. The most disappointing part of the day was the lunch. We arrived at the restaurant where we were not greeted by anyone so sat at a free table, whereby we were told to move to a tiny, dark table in the corner. We waited 40 minutes for our starter and when it turned up, it was not what was on the menu. The presentation of it all was awful and the food was bland. My mum ordered salmon for her main and after waiting nearly an hour we were told that they didn’t have any left so mum opted for the chicken. 15 minutes later we were told that she could have bream instead of salmon?! Confusing to say the least, and not acceptable considering there’s only about 4 items on the menu anyway. We were also given half a glass of Prosecco when other tables were served a full glass. We explained to the waiter these issues and he did apologies profusely and didn’t charge us for the drinks. The highlight was our massages, they were lovely and very relaxing. However when I compare it to my previous visits, I was not asked questions about what I’d like them to concentrate on and I did t receive any recommendations for products I could purchase at the gift store. At the end of the day when we checked out, we spoke to the receptionist and told her about our experience. She merely said sorry and that she would pass on the message. It seems as though complaints are a regular occurrence. Having spent around £600 with treatments included, we were so disappointed with our experience overall and the lack of customer service.
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Date of stay: May 2022Trip type: Travelled
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Dan C wrote a review 4 May
Folkestone, United Kingdom4 contributions1 helpful vote
If you don't mind being served by young 18 year olds who haven't quite got the idea of Spa, luxury then this place is for you. Zero management has killed this place and with it the customer experience. All little details that people who know what luxury is would niggle. Like not clearing away tables outside for hours in end. Like cigarette butts on the balcony. Very tired looking place with BIG lack of investment. It seems they are working off old achievements / standards knowing that probably the majority of people who have come have done so as a gift from others. It would not be the place you would recommend to others for a luxury stay. The grounds and setting is lovely. Back to the drawing board for the senior management of this place. Recommendation book an excellent 5 star hotel with spa facilities to get value for money.
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Date of stay: May 2022Trip type: Travelled
Room Tip: Book room with view to get the most out of your stay. Book classes prior.
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Kay B wrote a review 3 May
3 contributions9 helpful votes
We are a group of 4 who have been visiting Champneys for over 20 years . Standards have dropped constantly during that time. Whilst we understand change is necessary as margins become tighter we have just returned from what will be our last visit at Forest Mere. It has reached rock bottom . Restaurant was appalling . Food sub standard . Queues to get in even when they have a list of who is coming at what time !!! tea served in teapots without lids 😱apparently they had run out !!! Brown bread seemed to be rationed . Constantly told by eye rolling waitress they had run out . Value type white roll or homepride thin sliced white offered although there were bagels and brown available at breakfast. Lunch is now very limited choose . The lovely fresh buffets a thing of the past .Cauliflower soup inedible and restaurant manager admitted tasted like chef had thrown a bag of salt in boiling water with a few chunks of cauliflower!!!!!! Chef was confronted and stormed out there and then !!!! Table leg on bedside table broke and despite reporting it 3 times not fixed it then collapsed altogether. We al wanted a Thalassotherapy session which used to be included. Went to book and was told it would be £23 per person . We all said no and price was immediately dropped to £10 . Treatments whilst good are extortionately priced and do not reflect their price . Whilst spa is nice it is often difficult to get a seat . The water beds are nice but take up more room than loungers so unless you are lucky enough to get an empty one you walk around with nowhere to sit and relax . The outdoor spa area has been out of order on our last 2 visits . In the Queue to complain one couple were being refunded . The lady had a pedicure and the therapist had gone up her leg with a file removing her skin . She looked like she’d been attacked with a cheese grater . Staff seemed to lack training overall and do not seem bothered . There is a general feeling and air that the place is falling apart . We miss the old Champneys experience!!!
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Date of stay: May 2022Trip type: Travelled
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Emma H wrote a review 2 May
1 contribution1 helpful vote
Avoid at all costs! Just dreadful. Forest Mere used to be an amazing spa, with fantastic healthy food, excellent service and a relaxing place to stay. Sadly after 15 years of coming anually with my friends, we have finally had enough. I don't need to write anymore as previous reviews sum up Forest Mere now. So very sad and we won't be returning.
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Date of stay: April 2022Trip type: Travelled
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RKCK wrote a review 1 May
Dublin, Ireland3 contributions4 helpful votes
Arrived at Champneys Forest Mere on Friday night for a 2 night stay. Part of our package included a number of pre booked treatments. Not going to go into detail on which ones we had but all treatments were really good and the Spa section of the hotel is ran really well. Everything happens on time and as planned with really good staff. However the hotel / Restaurant / Coffee Bar area might as well be in another country. To start off our day we popped down to the coffee bar area. There was at least 3-4 people behind the counter. We were patient coed for about 10-15 minutes and ordered our coffee / tea and cake. Whilst sitting down a couple left annoyed saying if you ordered hot drinks forget about it. My coffee arrived first and about five minutes later my wife’s tea arrived. We the reminded him about the cake which eventually came out. Coffee was muck ! I mean how hard is it to make decent coffee and charge £3.90 a cup ?? As it’s first night we didn’t want to let this annoy us but got the feeling something want right about the place. The food on the Friday we booked in for our sitting at 7:30pm. A big crowd gathered with us as they book everyone in on half hour slots ! Don’t be late or you miss it and don’t be early as they won’t find you a table. The staff on the front desk done seem to like clearing tables as I assume that’s not in their job spec so rather than help clear tables for the guests they wait ! The night was awful. Caesar salad with Chicken came with Pasty Grey chicken and tasted awful. For the mains, You have to pay circa £3.50 for either potato’s or veg to come with your dinner. Will attach photo of what £3.50 worth of potatoes look like. Also attached pic of my desert (no I didn’t have a taste of the ice cream before I took the pic !) The bread for the table is cheap bread rolls ! I mean the cheapest. However for some reason they know how to serve decent brown bread for the breakfast period. Oh yes, no drink sorry I mean no beer but you can order over priced wine or champagne if you like. No fridges in your room either in case you try sneak in a few bottles of your own ! The Pool areas were all fine. Basic enough and not worth writing good or bad about. Honestly we didn’t bother complaining- it seemed like everyone was of the same opinion. One lady we spoke to had been going there for the last 20 years and never experienced anything like it. Another said Tring is far better, can’t say I have been there but definitely could t be any worse. So; 2 things the place needs: 1. A proper coffee machine and staff to run the small shop area - should be simple ! 2. A decent restaurant manager to oversee and direct the willing staff Get that right and they might stay open !
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Date of stay: May 2022Trip type: Travelled
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mulliss1980 wrote a review Apr 2022
Calne, United Kingdom219 contributions56 helpful votes
+1
So the good bits, the staff attentive and can only do what they can do, they are well under staffed. This is the second visit in the last 5 months. Firstly I have emailed Champneys twice with feedback but no reply. So luckily our trips are heavily discounted through vitality health so a two night trip costs £220.00 for two people. I feel so sorry for those that have to pay normal price. The entire place needs a facelift. It is run down dirty and worn. The food was awful. We ventured out and ate at a lovely Turkish restaurant in Petersfield called Fez (highly recommended) the spa had several things closed so was effectively a busy pool. The room needs updating, beds rock hard. Grounds a complete mess with broken fencing over flowing bins. Do not visit this place, we spoke to several people in the hotel and all had the same opinion. Are Champneys about to go out of business? I write lots of positive reviews however this place was awful.
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Date of stay: April 2022Trip type: Travelled
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Zandra K wrote a review Apr 2022
Portsmouth, United Kingdom37 contributions22 helpful votes
Finally was able to redeem a lovely gift of a two night stay. Having visited Forest Mere on several other occasions, sadly I have to say I felt the standard overall had dropped considerably. The food which has always been delicious was mediocre to say the least, the kitchen must have been suffering a “bad two days” or severe staff shortages. The tiled floor in the restaurant was really dirty ( which I did bring to the attention of the team when checking out) we were charged for two bottles of wine instead of two glasses - this was voided I’m happy to report but generally attention to detail was missing in most areas. I am assuming this is due to post pandemic problems, difficulty in staff recruitment etc but it is such a shame that standards have dropped so far. .
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Date of stay: April 2022
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lisa d wrote a review Apr 2022
United Kingdom5 contributions
Ben, Charlotte and the team for the Restaurant were fabulous! Attentive, professional and informative 👌 Totally recommend Forest Mere for their food and service. Commendation to the chefs! Steak was superb 👌 Treatments were amazing, had the body radiance, 50 minutes of bliss, thank you to Lillie Jane. Atmosphere of the whole venue is relaxing and quiet, perfect weekend away 👌 🥰
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Date of stay: April 2022Trip type: Travelled
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PRICE RANGE
US$208 - US$704 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
champneys forest mere health hotel liphook, champneys forest mere health liphook
LOCATION
United KingdomEnglandHampshireLiphook
NUMBER OF ROOMS
87
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Frequently Asked Questions about Champneys Forest Mere
Which popular attractions are close to Champneys Forest Mere?
Nearby attractions include Hollycombe Steam Collection (3.7 km), The Rising Sun (3.7 km), and Grayshott Pottery (7.6 km).
What are some of the property amenities at Champneys Forest Mere?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Champneys Forest Mere?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Champneys Forest Mere?
Yes, free parking is available to guests.
What are some restaurants close to Champneys Forest Mere?
Conveniently located restaurants include Nathan Marshall at Plestor House, The Gurkha Durbar, and The Hawkley Inn.
Are there opportunities to exercise at Champneys Forest Mere?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Champneys Forest Mere offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Champneys Forest Mere?
Many travellers enjoy visiting Jane Austen's House (13.1 km), Ramster Gardens (13.4 km), and Uppark House and Garden (12.9 km).
Does Champneys Forest Mere have any great views?
Yes, guests often enjoy the park view available here.
Is Champneys Forest Mere accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.