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Holiday Inn Manchester-West

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Holiday Inn Manchester-West
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399 Reviews from our TripAdvisor Community

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Showing 389: English reviews
Reviewed yesterday NEWvia mobile

Stayed here on Saturday night for visiting Christmas market. The room was fine, everything clean and working. The day reception staff were friendly and the night reception really really helpful in solving issue I had. Breakfast had the usual choices - everything i tried was really good and coffee nice too. So I'm giving 5 stars for the service. The...

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Helpful?
Thank frenchie_ns
Ripley
Reviewed 5 days ago NEWvia mobile

I stayed last night for business. Room lovely friendly staff on reception. Night staff different story. Room service Breakfast did not arrive. Pre ordered taxi did not arrive I missed my train and needed to buy a new ticket. Location is the bronx. Horrible

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Thank BurtsMrs
Ramsgate, United Kingdom
Reviewed 1 week ago via mobile

Very friendly and efficient staff. Clean and tidy. Very convenient for Old Trafford too. There is an excellent Chinese if you turn right out of the carpark,and 2 minutes walk up the road. We could not fault the breakfast. Would stay again.

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Helpful?
Thank nigeljimmy2008
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear nigeljimmy2008, Thank you so much for sending us a review of our hotel. I am pleased to hear that you enjoyed your stay with efficient staff, location, and breakfast making it remarkable. I look forward to welcome you back soon. Sincerely, Avinash M., Deputy General Manager

Falkirk, United Kingdom
Reviewed 1 week ago via mobile

From when we first arrived and until we left it was fabulous, the check in was easy and staff were very attentive to our needs , our rooms were clean and spacious, on first night we ate in hotel and was pleased with meal .Breakfast was as we expected, great selection of hot and freshly made , cold meats ,...

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Helpful?
Thank Raymond P
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear Raymond P, Thank you so much for sending us a feedback of your stay at our hotel.  I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Avinash M., Deputy General Manager

Cwmbran, United Kingdom
Reviewed 3 weeks ago

I stayed overnight here on business, and found efficient, friendly people and a comfortable, well appointed room. I didn't gave time to stay for breakfast so staff put a take-away breakfast in a tupperware box for me. Premier Inns have raised their rates so Holiday Inns are not excessive - and although I'm a great fan of Premier Inns, I'd...

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Helpful?
Thank AbuelaLOU
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear AbuelaLOU, Thank you very much for taking time out to send us a feedback. i am pleased to hear that our efficient and friendly staff, and a comfortable and well appointed room made your stay enjoyable.  A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us...

Reviewed 5 weeks ago via mobile

I've come here on business and will have stayed at the hotel for 4 nights by the time I return to Bristol. All I can say is the staff are really local and friendly - they accommodated my every need- even though I was new to Manchester they made me feel right at home. Credit to Dave on reception and...

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Helpful?
Thank Ash T
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear Ash T, Thank you so much for your feedback about your stay with us. I am pleased to hear that our team made your stay very comfortable. I will share your feedback with the team especially the members mentioned by yourself. We work hard to make your stay comfortable and take great pride in it, so we welcome your...

Llandrinio, United Kingdom
Reviewed 27 October 2016

At a cost of £125 per night, including breakfast, I expected a decent standard of accommodation - I usually use Premier Inns, for less than half the price, but sadly they were fully booked for the date I needed to stay in the Salford vicinity for some hospital appointments on consecutive days. I will precede my less than stellar review...

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Helpful?
Thank CJFallowfield
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear CJFallowfield, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Avinash M., Deputy General...

Reviewed 30 September 2016 via mobile

I came to Great Britain for the first time to visit a friend. I picked this hotel to stay in. As a Gold IHG member I stay in many Holiday Inn hotels around the United States. I arrived to a warm welcome from the staff who immediately recognized my IHG status. The signage adequately pointing me to the lifts to...

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Helpful?
Thank JOE L
Katie M, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear JOE L, Thank you for taking the time to leave such a lovely review of our hotel. I'm so pleased that you enjoyed your stay here, we love to know when our guests leave happy! I have shared your wonderful feedback with Lucia and the rest of the team, and we're really glad to see you back in the...

Johnstone, United Kingdom
Reviewed 11 September 2016

Stayed here many time around 3 for 4 years ago and haven't been back...not much changed to be honest room wise, same decor etc etc. the good points are location...not far from manchester city, free and ample parking outside hotel, close to media city area for food drink etc, reasonable price compared to city centre. Bad points...rooms a bit tired,...

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Helpful?
Thank PMACCA
Katie M, Manager at Holiday Inn Manchester-West, responded to this review

Dear PMACCA, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Avinash M., Deputy General...

Manchester, England, United Kingdom
Reviewed 3 September 2016 via mobile

Lovely hotel. Large car park at the front of the hotel. Very friendly staff. Decent size room and very clean. Very comfortable bed. Had a drink in the bar before going out and was informed that the bar was open till late on our return.

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Helpful?
Thank Claire B
Katie M, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear Claire B, Thank you for taking the time to leave a review of your stay. It's lovely to hear that you found the room to be clean and comfortable, and I'm thrilled that you agree our staff are friendly! I will share your feedback with the rest of the team and hope you choose to return to us again...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 

Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: €68 - €208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Greater Manchester/Salford
Hotel Style:
#5 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manchester-West staff and other travellers.
4 questions
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Grange-over-Sands, United Kingdom

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Questions? Get answers from Holiday Inn Manchester-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask in advance, depending on your preferences”
 of 5 bubbles AbuelaLOU, 14 Nov 2016 | Read review
“Personally I'd look at another hotel!”
  • Stained grubby carpet
  • Dirty skirting/door
  • Stains on tiles
  • Stained Carpets
  • Dirty skirting board with pubic hair on
  • Dirt on towel
 of 5 bubbles CJFallowfield, 27 Oct 2016 | Read review
“Rooms at the back will be quieter”
 of 5 bubbles dougie952, 24 Jul 2016 | Read review
“You can ask for a room away from the main road if you want to leave the window open at night. The hotel does have airconditioning.”
 of 5 bubbles ChupChup2013, 20 Jul 2016 | Read review
“back overlooked a scrap yard so ask for a room overlooking the car park for a quieter morning”
 of 5 bubbles V426KUalexg, 9 Jul 2016 | Read review
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