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The Heart Apartments - MediaCityUK

223 reviews
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Traveller (78)
Room & Suite (25)
Dining (3)
Overview
  • Excellent27%
  • Very good34%
  • Average18%
  • Poor13%
  • Terrible8%
Travellers talk about
Free Wifi
Kitchenette
Free Parking
Breakfast included
Pool
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (223)Write a Review
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1 - 5 of 220 reviews
Reviewed 3 days ago via mobile

To be fair lets start with good stuff: fairly priced, smartly appointed, ample parking nearby. There’s a deli as well as some handy eateries. Location wise it has a lot going for it. And especially good for me, my dog is welcome. Less good is...More

1  Thank VinnieVX7
Reviewed 1 January 2018 via mobile

So there's 4 of us, 2 couples. The men decided to surprise us with a 3 night trip away for NYE and booked this apartment a while ago...it cost them nearly £700!!! And is at nowhere near the standard it should be for over £200...More

Thank KerryH89
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 1 week ago

Dear KerryH89 Thank you very much for taking the time to submit a review following your stay at TheHeart Apartments. Your feedback is extremely important for us to focus on the areas that we need to. I am sorry to hear that your stay wasn't...More

Reviewed 7 December 2017 via mobile

Can’t fault the location. Spot on for an explore around Media City or tram trip to Manchester. Impressive surroundings. But the apartments are tired and scruffy: The power assist door to the building was broken, the besieged receptionist at check-in seemed to be in constant...More

Thank Jacko66
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 22 December 2017

Dear Jacko66, Thanks for your review and I am glad you enjoyed our great location. We took over the management of the apartments recently and we are reviewing all standards including the customer service as they do fall short in a couple of areas of...More

Reviewed 5 December 2017 via mobile

I was offered a hotel or apartment by my company whilst working in Manchester (Trafford actually). Although the hotel would have been a 5 minute walk, I opted for the apartment as I had seen it on line and had been to Salford Quays many...More

Thank ForcedToTour
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 22 December 2017

Dear ForcedToTour, Thank you very much for taking the time to submit a detailed review following your recent stay at TheHeart Apartments. We have recently taken over the Management responsibility of these apartments and are reviewing all aspects of the operation, including customer service from...More

Reviewed 3 December 2017

Booked two night stay in a two bedroom apartment for four adults on entering apartment we noticed one very stained settee no other chairs apart from four very uncomfortable dinning chairs ,we then had to clean glass dinning table coffee stains on bedroom window sill...More

Thank Jackie S
Response from Gordana M, Assistant General Manager at The Heart Apartments - MediaCityUKResponded 22 December 2017

Dear Jackie S, Thank you very much for taking the time to submit a review following your recent stay at TheHeart Apartments. We have recently taken over the Management responsibility of these apartments and are reviewing all aspects of the operation, including customer service from...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$101 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
US$101 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Add Photo Photos
Traveller (78)
Room & Suite (25)
Dining (3)
Questions & Answers
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Andrewmontguire01
3 September 2017|
AnswerShow all 2 answers
Response from Mike_from_Staffs | Reviewed this property |
Not to hand
1
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Sau W
2 June 2017|
AnswerShow all 2 answers
Response from Mike_from_Staffs | Reviewed this property |
Unsure
0
Votes
Lizzie231
6 September 2016|
AnswerShow all 2 answers
Response from Hdevos | Reviewed this property |
There are some balconies bur for security reasons you cannot access them.
0
Votes
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12
Room Tips
"Don't book one"
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"Corner room on the second floor- great views across the river and city."
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"Just remember they take A 200 pound deposit on arrival, takes 5-7 days to get back....."
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"Room could have been cleaner. Throw and cushions had stains on."
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