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Thornbury Castle and Tudor Gardens

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Thornbury Castle and Tudor Gardens
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1,126 Reviews from our TripAdvisor Community

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Showing 1,107: English reviews
Reviewed 4 September 2015

Beautiful castle with nice gardens. Big room with a big bed and a huge fireplace - it was <>3metres across! Small bathroom with what I'm sure are nice products, but I didn't like the fragrance. Robe & slippers provided. Nice friendly staff - helpful, polite, professional. Nice generous breakfast. Small church and cemetery next door.

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1Thank purplescorp
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your 5* Review. It is lovely to know that you were delighted with all aspects of your recent stay here at Thornbury Castle. I am pleased to hear that you were impressed with the service provided and found our Team to be "helpful, polite and professional". We hope to have the pleasure of welcoming you...

Reviewed 3 September 2015

Stayed here for a romantic getaway and wasn't disappointed, from the moment we checked in felt really special, upgraded to a tower room, the Beaufort room to be exact. Four poster bed in a beautiful large room my partners face when we were shown into the room told me I had made the right choice for our night away. The...

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3Thank Michael W
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon Michael, I would like to thank you for taking the time to share your experience here on TripAdvisor. I am delighted that you very much enjoyed all aspects of your time here with us, so much so to give a 5* Rating - we were clearly successful in exceeding your expectations, which is just wonderful. Thank you for...

London, United Kingdom
Reviewed 1 September 2015 via mobile

I never dreamt I would ever give Thorrnbury Castle a 1-star review but after almost two years of internal wrangling it is the only way to convey my horror at the new ownership's vandalism of this once incredible experience. The fact that the new owner tried to justify playing supermarket covers of George Michael and Elton John at breakfast in...

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12Thank Gc2121
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Gc2121' Thank you for your comments. With 2 years having elapsed since your last visit to Thornbury Castle, I am unsure what you felt posting this Review now would accomplish, particularly as you have had extensive personal correspondence with the Senior Management of Luxury Family Hotels in regards to your thoughts. Since 2013, we, and many of our...

Gloucester, United Kingdom
Reviewed 31 August 2015

Staying in a real Castle? What could be better for our 3rd wedding anniversary? Well as it turns out, quite a lot actually. Having paid £455.00 for a one night stay in a Suite at Thornbury Castle the anticipation as we drove through the gates towards the imposing arched entrance was almost to much to bear. However, that exciting anticipation...

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12Thank Andy C
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Andy C' Thank you for your detailed, though rather overzealous, Review. I am so sorry to hear that Thornbury Castle was not to your taste. Your feedback surprises me as we received only positive reviews from other Guests staying on the same Saturday evening. Reading through your Review, I feel as though the majority of your feedback is...

New York
Reviewed 30 August 2015

I have stayed at this property multiple times and have been very happy here. On this occasion I was celebrating my wedding anniversary and upgraded to the Woodville room as I needed a ground floor room due to medical reasons. This room was lovely except for facing the main parking lot and losing cable service each evening "because of the...

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1Thank bdcsw1
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon, Thank you for your Review. I am delighted to hear that overall you very much enjoyed your stay here at Thornbury Castle. As you so rightly point out in the differing of opinions between yourself and your Husband, everyone has individual thoughts and preferences. A total of 2 Receptionists work during the day and hence depending upon the...

Cheltenham, United Kingdom
Reviewed 30 August 2015

A unique place to stay and relax and take in the history. Wonderfully atmospheric bedrooms and, if the weather permits, sitting in the walled gardens is not only a pleasure but evocative of ages gone by. The history tour with Valerie was well worth doing (you have to ask at reception in advance if she is available, £10pp). For all...

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1Thank Rod P
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Afternoon Rod, Thank you for your lovely 5* Review. I am delighted that you very much enjoyed your visit to Thornbury Castle. It is wonderful to read that you made the most of your time here with us and enjoyed the History Tour with Valerie - I will pass your kind comments on to her, she will be so...

Fort Lauderdale, Florida
Reviewed 27 August 2015 via mobile

The Castle is idyllic, the staff very attentive and the food is superb. At the same rates that you would spend for a quality hotel, yet much more value. All this surrounded by the splendor of an authentic castle. This is a a memory for a lifetime. Great for couples or families. Don't miss it !

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4Thank Nick N
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening Nick, I would like to thank you for taking the time to post your Review on TripAdvisor. It is wonderful to hear that you thoroughly enjoyed all aspects of your visit to Thornbury Castle and feel that our Hotel is "an experience not to be missed". I am delighted that we were able to provide you with a...

Bristol, United Kingdom
Reviewed 24 August 2015

We stayed at Thornbury Castle for one night for our anniversary weekend away with my daughter and her partner. This is a very special hotel! We stayed in the Gatehouse which has two bedrooms, a lounge and a well equipped kitchen. Drinks in the drawing room followed by a stunning meal in the restaurant and coffee in the library made...

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1Thank Suzyjeg
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening 'Suzyjeg' Thank you for sharing your experience of Thornbury Castle here on TripAdvisor. Your comment - "making visitors feel at home despite the grandeur of the surroundings" - is just a pleasure to read. This is very much our aim as a Hotel/Company and it is so lovely to know that we have been successful in creating a...

Milton Keynes
Reviewed 24 August 2015

Stayed here one night whilst attending a wedding at the Castle. We stayed in the Pembroke Suite which was very nice, comfortable and clean. But be aware that access is via 2 narrow winding staircases. I would say the outstanding feature of the suite is the " Throne " in the bathroom ( see picture ), which also includes a...

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1Thank CaseyGarden
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening, Thank you for your Review entitled "Lovely Wedding Venue". I am thrilled to read that you very much enjoyed your time here at Thornbury Castle celebrating such a special day. I have passed your comments on to our Head Gardener, Kate, regarding the Rose Garden - the weather is so variable at the moment that it can be...

Buxton
Reviewed 21 August 2015

Had a wonderful two night break away for our Silver wedding Anniversary on the 17th and 18th August. Stayed in the Dukes Bed Chamber. The castle is full of history and we thoroughly enjoyed the experience. Staff were attentive and very pleasant and the food was excellent. Service was slow on the first night but the staff accepted this and...

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2Thank Claire7575
Jenni A, Front Office Manager at Thornbury Castle and Tudor Gardens, responded to this review

Good Evening Claire, Thank you for taking the time to share your experience of Thornbury Castle. I am delighted that we were successful in making your Anniversary special. I am sorry that you experienced slow service on your first night, however am pleased that your comments were acknowledged and rectified on the second night - Guest feedback is so important...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Thornbury Castle and Tudor Gardens

Address: Thornbury Castle Castle Street, Thornbury BS35 1HH, England
Region: United Kingdom > England > Gloucestershire > Thornbury
Price Range: €207 - €389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thornbury Castle and Tudor Gardens 3*
Number of rooms: 26
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Also Known As:
Thornbury Castle And Tudor Gardens Hotel Thornbury
Castle Thornbury
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Questions & Answers

Here's what travellers have asked, with answers from Thornbury Castle and Tudor Gardens staff and other travellers.
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Bexhill-on-Sea, United Kingdom
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Questions? Get answers from Thornbury Castle and Tudor Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A deluxe bedchamber is perfect if you're after a little luxury or a special treat”
 of 5 bubbles KarenW283, 12 Jan 2017 | Read review
“Ask for Portlethen Suite”
 of 5 bubbles lindsays669, 9 Jan 2017 | Read review
“As it is a castle with stairs leading to some of the rooms, be sure that the stairs aren't an issue when booking.”
 of 5 bubbles venice516, 31 Dec 2016 | Read review
“Ask the staff when booking they are very helpful”
 of 5 bubbles 780lizf, 29 Dec 2016 | Read review
“This is a castle in its own impressive setting....great history....making our visits a truly memorable occasions!”
 of 5 bubbles afbailey, 28 Dec 2016 | Read review
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