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Park Inn by Radisson Palace Southend-on-Sea

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Park Inn by Radisson Palace Southend-on-Sea
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1,122 Reviews from our TripAdvisor Community

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Showing 1,102: English reviews
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Alberton, South Africa
Reviewed 1 week ago

The staff were extremely friendly and efficient. We had a room with a sea view and balcony. Rooms were very comfortable and adequately sized. There were some noisy guests but overall had no issues.The only issue we had was parking. There is no hotel parking and having rented a car we had nowhere to park it where it didn't cost...

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Helpful?
Thank Maggie2212
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Maggie2212, Its wonderful to hear that you enjoyed your stay with us. As a hotel we strive to offer the best possible service. We do have an arrangement with the Car Park owners which does reduce the overnight rate, but due to our central location and not owning our own car park, parking charges are somewhat inevitable. Thank you...

London, United Kingdom
Reviewed 1 week ago via mobile

I just checked out from the hotel. This is a very nice place to stay close to the beach. The staff is friendly and helpfull, rooms are clean and silent. Beautiful view from the windows to the beach! I highly recomend this place and will come back definitely! 😊

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Helpful?
Thank Mesielle
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Thank you for your great review, we're really happy that you enjoyed your stay. As a hotel we are very fortunate to have such an individual building with its larger than average bedrooms and fantastic view of the front. We look forward to welcoming you back soon

Shipley, United Kingdom
Reviewed 1 week ago via mobile

The staff are very friendly and helpful. The The rooms are spacious and comfortable, and the Sea View from certain rooms, and the First Floor restaurant, is very impressive (when the sun's out, of course) The hotel is ideally placed for easy access to both the pedestrianised High Street, the Royals shopping centre, and the Sea-Front. On the down-side, this...

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Helpful?
Thank Steve V
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Steve V, Thank you for the very in depth review of your stay and the facilities we have on offer. Please be assured that your comments about the breakfast options has been shared with the Hotel Management team, especially the F&B Manager and Head Chef. We hope to have the opportunity to welcome you back soon

Greater London, United Kingdom
Reviewed 1 week ago

Just came home from spending one night in the park inn and had a fab time .our room was lovely and amazing views ,the staff could not of been anymore helpful . And a big big thank you to Simon on the front desk for kindly sending my phone back threw the post as I had not realised I had...

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Helpful?
Thank Lou E
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Lou E, Thanks for the great review, we're always very happy when we get comments such as yours as it allows us to recognise those individual staff members that go above and beyond. We look forward to having the pleasure of welcoming you back soon.

cambridgeshire
Reviewed 1 week ago

Very impersonal. Disappointing room facing car park and noisy casino next door going on all night. Breakfast was poor. Service is inadequate. The location is good. Not clean. Bed was uncomfortable. Draught from poor windows fitting and curtains hanging off their rail.

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Helpful?
Thank Laurence M
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Laurance M, Thank you for taking the time to review the hotel, we appreciate all forms of feedback, negative reviews such as yours, shine a light on certain areas that require more attention, so thank you for allowing us this opportunity to improve our hotel. If you ever fancy coming back to Southend, please get in touch with me...

Reviewed 2 weeks ago via mobile

Great hotel in a central location. Very friendly staff and very good clean rooms. The beds are very comfortable and the rooms are very spacious. There is parking over the road to which the hotel gets a discount. It's also a bonus to have a late check out ... midday! I would not hesitate to return to this hotel again.

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Helpful?
Thank Adam M
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Its always so nice when we get reviews such as yours, many thanks !!! We are really happy that you enjoyed our facilities and the fact that you were able to take advantage of the discounted parking rate. We hope to have the pleasure of welcoming you back very soon.

Reviewed 2 weeks ago via mobile

I struggled to rate this as it had some great points but some also not so great. Check in was quick and efficient. Receptionists were friendly and welcoming. Room appearance overall was nice, beds were comfortable however had a massive cobweb on the drinking, a spoon down the sink and doorstop in the bathroom had a massive screw poking out....

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Helpful?
Thank CLaire H
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear CLaire H, On behalf of the entire Hotel team, I would like to thank you for taking the time to write such an in depth review of your stay. Comments such as yours allow us to take reactive action with any areas that require extra attention and by the sound of things, the speed of service in the bar...

Canary Wharf
Reviewed 3 weeks ago

Stayed on a Friday night to save driving home after an evening out. Found the hotel to have a contemporary interior and to be extremely clean. When we returned just prior to midnight we were informed by the reception that the bar was still open and stays open "till late" but when we went up a floor and tried to...

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Helpful?
Thank Jim W
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Jim W, May we start by thanking you for making the time to review your stay with us. We are sorry to hear about your negative experiences with both the bar staff and breakfast service. Please be assured that your comments have been noted and will be shared with the relevant Head of Department. We hope to have the...

East London
Reviewed 3 weeks ago

Booked for one night following visit to Cliffs Pavillion; room very clean and spacious, good value for money. Only problem with room was that the window would not open, not a big issue this time as room was quite comfortable temperature and there is air con. but could be uncomfortable in summer months. Good selection for breakfast of hot food...

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Helpful?
Thank TitchEastLondon
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear TitchEastLondon, Thanks for the review, we are really happy you enjoyed your visit to Southend and especially your stay with us. Great to hear that your room met your expectations and equally breakfast was enjoyable. We've asked our maintenance and housekeeping team to check all the windows to ensure they are all operating properly. Hopefully see you again soon

Chichester, United Kingdom
Reviewed 3 weeks ago via mobile

Got the location, but some aspects of the design I felt were not quite right, for example bathroom steaming up, entrance to hotel was more premier inn than what it could have been. Liked the gentle stairs design(rather than take the lift) and the gym equipment. Bed and room curtains very good. Lighting easy to use. Hotel had in some...

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Helpful?
Thank Dee C
Simon E, Front Office Manager at Park Inn by Radisson Palace Southend-on-Sea, responded to this review

Dear Dee C, Thank you for taking to time to review your recent stay with us and we appreciate your suggestions on improving the design and general feel of the bedrooms and entrance lobby. As hoteliers, we sometimes miss the obvious aspects that make a big difference to a guests stay, so feedback such as yours are really helpful. We'll...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Park Inn by Radisson Palace Southend-on-Sea

Address: Church Road, Southend-on-Sea SS1 2AL, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Price Range: €71 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Palace Southend-on-Sea 3*
Number of rooms: 137
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Also Known As:
Park Inn By Radisson Palace Southend-On-Sea Hotel Southend-On-Sea
Park Inn By Radisson Palace Southend-On-Sea Essex
Hotel Style:
#6 On the Beach Hotel in Southend-on-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Palace Southend-on-Sea staff and other travellers.
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Questions? Get answers from Park Inn by Radisson Palace Southend-on-Sea staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view rooms are definitely the best option.”
 of 5 bubbles Maggie2212, 17 Mar 2017 | Read review
“Room 418 has great views of the pier and adventure park”
 of 5 bubbles loue815, 14 Mar 2017 | Read review
“Ask for Sea facing”
 of 5 bubbles 551JimW, 6 Mar 2017 | Read review
“ask for sea view room”
 of 5 bubbles TitchEastLondon, 4 Mar 2017 | Read review
“With a view of the pier as the funfair closed early in the evening”
 of 5 bubbles Izadora, 22 Feb 2017 | Read review
5 of 5