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Holiday Inn Brentwood

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Holiday Inn Brentwood
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559 Reviews from our TripAdvisor Community

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Showing 545: English reviews
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Hastings, United Kingdom
Reviewed 3 days ago NEW

From arriving to leaving this place has been amazing. We stayed here overnight as a family after a day of shopping. Our check in was quick and the lady with the blue lipstick was very professional and so very welcoming. We loved the wine on arrival touch. The room was very clean, good size and perfect for our stay. The...

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Thank Dean F
United Kingdom
Reviewed 4 days ago NEW

Stayed for one night only; could have stayed another! Really friendly staff; excellent spa facilities included in the stay. One negative was naff hard pillows; but as we didn't hit the sack until after midnight, we didn't ask for these to be changed so I guess our bad. Would definitely stay again however DO NOT visit the Nags Head opposite........

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Thank LandJJ
Reviewed 2 weeks ago via mobile

Very easy to find. Right near the motorway. Quick and easy check in. The hotel is perfect for hen/stay do's. Lots of other groups there, so was a little loud in the early hours. But nice, clean and well equipped room. Comfy bed. Would definitely stay again!

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Thank natalie_2391
London
Reviewed 3 weeks ago

Friendly receptionist welcomed us. The room was large and bright no noise from neighbours bed very comfy and slept well. The pool was small but adequate. Barman was friendly. Breakfast was amazing selection well worth paying for. All in all a great stay.

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Thank ladydd
Ascot, United Kingdom
Reviewed 3 weeks ago via mobile

Visited here before and was pleased with the rooms, breakfast. Returned some years later to find a tired shadow of the first visit. The room was grey coloured throughout, walls and surfaces marked throughout. Bathroom was very worn, sealant around the bath had many black marks, looking most dirty. The sink had a blockage so was slow to drain. Bedding...

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Thank jax56100
IHGService, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Hi jax56100! Thank you for leaving a review about your stay at our Holiday Inn Brentwood, UK. It's sad to learn that you found the property to be dated and if we did not meet your expectations with the upkeep of the bathroom in addition to the level of customer service you received from some of our staff. IHG cares...

Colchester, United Kingdom
Reviewed 4 weeks ago via mobile

Friendly staff, accomodating, rooms comfortable...bit of a trek to bar though but size of hotel it can be expected. Location is good for those coming off A12 and M25...need a taxi to town though but a good pub over the road

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Thank salpatmanbo
Amsterdam, The Netherlands
Reviewed 4 weeks ago via mobile

Was hoping for a rate of 125€ to have a decent hotel. First of all the rooms, they are old and have very limited luxury. The bathroom was big but also very sober. The shower did not came higher then your chest and was not able to hold up so you needed to hold it in your hand . The...

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Thank patjatje
IHGService, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear patjatje, Thank you for staying with us and for bringing your concern to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to address this with you further and have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very...

Reviewed 19 January 2017 via mobile

Stayed at the Hotel for a couple of nights in January. The hotel staff are very pleasant and attentive. Food is ok with nothing too spectacular. Typical Holiday Inn food across the country for those of you who stay in the group regularly. The rooms are very tired especially in the bathroom even though I had an IHG upgrade. Internet...

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Thank Andrew M
IHGService, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Hi Andrew M, It's always encouraging to receive feedback from one of our IHG Rewards Club members, we're glad to have hosted your stay. I am pleased to know that the level of service and food choices we offer are up to par and that you also found our hospitable staff pleasing and helpful at all times. On the downside,...

Reviewed 4 January 2017 via mobile

Good place to start a diet. I had to leave for work at 19.20. So I ordered room service at 18.00. 20 minutes I was told. Well after 40 mins I tried ringing. Engaged. everytime. Eventually I had to leave but enquired what had become of my meal order. Silence. Oh it's still in the kitchen. Would you like it...

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1Thank Ian M
IHGService, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Hi Ian M, Thank you for letting us know your experience staying at our property. Please accept my apologies for the untimely response from our room service and how your concern was handled by our in house staff. It was not our intention to leave such impression to you. I'd like to try to follow up with you. I sent...

Liverpool, United Kingdom
Reviewed 1 January 2017

Let me start off with a positive - the staff who run the restaurant for breakfast, were incredibly friendly and helpful. Thank you. And now for the rest of my review..... :( So we arrived late in the evening after a long drive, to be greeted by groups of people smoking and drinking outside the entrance, with cigarette stubs and...

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1Thank Hmmmmchocolate
IHGService, Guest Relations Manager at Holiday Inn Brentwood, responded to this review

Dear Hmmmmchocolate, Thank you so much for your review of our hotel. We are pleased to know you liked the service you received from our restaurant staff. On the other hand, we are sorry for the inconvenience you have experienced during check-in and the room you received fell short of your expectations. We work very hard to ensure our facilities...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Brentwood is located just off junction 28 of the M25 and only 1 mile away from Ford Motor Company in Warley, and 0.5 miles from British Telecom offices. Holiday Inn Brentwood is 15 minutes from Lakeside Shopping Centre, 25 minutes from Stansted Airport, 40 minutes from Central London and is the perfect choice for business and leisure travellers alike staying in and around Essex. At the Holiday Inn Brentwood all guest rooms have air conditioning and are non-smoking. Offering a choice of standard and executive bedrooms as well as Family and 2 Accessible Bedrooms. High Speed internet access is available in guest rooms, lounge and The Academy. We offer a la carte dining in our restaurant, 24 hour room service or bar snacks. Unwind after a hard days work in our fully equipped health club, including beauty and fitness facilities, indoor pool, Jacuzzi, sauna and steam room. Holiday Inn Brentwood is a popular venue for meetings and events and can accommodate a variety of functions in The Academy which can cater for 120 people theatre style, and offers breakout facilties. Events over the forthcoming months close to us:May - Southend Air ShowFree Car Parking available. Kids Stay & Eat Free* *Terms and conditions apply. Restaurant Closed on Sundays ... more   less 

Additional Information about Holiday Inn Brentwood

Address: Brook Street | M25, Jct 28, Brentwood CM14 5NF, England
Region: United Kingdom > England > Essex > Brentwood
Price Range: €86 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Brentwood 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Brentwood Hotel Brentwood
Brentwood Holiday Inn
Holiday Inn Brentwood Essex
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Brentwood staff and other travellers.
5 questions
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over a year ago
Kirkby Lonsdale, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 48 or 49 are winners.... Doubles with sofa bed and quiet! (Ground floor)”
 of 5 bubbles LandJJ, 21 Feb 2017 | Read review
“Stay elsewhere”
 of 5 bubbles Hmmmmchocolate, 1 Jan 2017 | Read review
“Ask for the quiet wing, which is situated towards the back of the building”
 of 5 bubbles littleburninglight, 24 Dec 2016 | Read review
“Book executive room”
 of 5 bubbles rbolton2, 1 Nov 2016 | Read review
“Let them know if you want a quite room.”
 of 5 bubbles will2804, 28 Jul 2016 | Read review
5 of 5