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BEST WESTERN Brook Hotel, Felixstowe

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172 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Brook Hotel, Felixstowe
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Showing 170: English reviews
Hong Kong, China
Reviewed 5 March 2016 via mobile

My husband and I stayed here for two nights, a Friday and a Saturday. The room was large but very dated and not as clean as expected. The second night we did not sleep a wink, the room next door were talking and shouting loudly all through the night. We did call reception a few times to see if they...

Thank BashAndGem
Madis N, General Manager at BEST WESTERN Brook Hotel, Felixstowe, responded to this review

Hi, Thank you for your comments and sorry for the issues. Could you please let me know of the cleanliness issues so I can let the housekeepers know about the problems. Sorry about the neighbours, but this is a very hard thing to control and as we are a old Victorian building the wall are not the thickest. Kind regards,...

East Anglia
Reviewed 2 March 2016

Reception staff friendly, Dogs allowed in bedroom only. Bedroom large and comfortable. TV flat screen. Spacious room, bathroom separate, but shower a bit old. bath available, bed comfortable but headboard not joined and bangs against the wall. we have eaten in restaurant before and carvery is enjoyable. They do have bars and space to sit. Not bad, but a bit...

Thank SassyM_8
Cambridge, United Kingdom
Reviewed 29 February 2016

The staff were helpful and friendly. Our room was small, quite clean, tired and very noisy, we had to move rooms at 10.45 pm as the water pipes were making such a loud noise we could not sleep, there are evidently on going problems with the water pipes (this is what reception told us). The second room didn't have water...

Thank Kim P
London, United Kingdom
Reviewed 17 February 2016

Thank Prev56uk
Reviewed 11 February 2016

10/10 Couldn't fault it. Friendly helpful staff, good food, comfortable quiet room, dog friendly which is a big plus for us and within easy walking distance to the town centre and seafront etc. would definitely recommend!

Thank Hotlips114
Reviewed 10 February 2016

Not quite as good as many best western hotels we have stayed in rooms clean could do with up dating restaurant excellent value bar food excellent .bar nice if you don't mind strong language glad we left children at home

Thank Jim A
Reviewed 31 January 2016 via mobile

Having grown very tired of the 'wedding disco roulette' at the local competitor the Orwell (where you may get a room directly over the function room and the disco doesn't end until late) we checked in as a family to the brook. Things started brightly with a smiling and friendly receptionist, some fantastic fresh food quickly served as room service,...

1Thank handles9
Great Yarmouth
Reviewed 14 January 2016

I have to travel to felixstowe for work on a Wed, Thurs, so stay overnight Wednesday. I was meet with a very pleasant Receptionist, very quick sign in. The room was very nice, clean and tidy with every thing you need in a room and ensuite. I do have to agree that in this day and age there could be...

Thank Peter P
Cirencester, United Kingdom
Reviewed 11 January 2016

Arrived to Off Road Parking & Big smile from receptionist , Very clean Room with Ensuite flat screen Tv , Tea & Coffee making facilities , all Staff were freindly & helpful , Great Breakfast / Bar Food & we were very close to Shops & Sea front will stay again on our next trip

Thank Lloyd N
Wellingborough, United Kingdom
Reviewed 3 January 2016

Booked with just four days notice into one of the family rooms at this hotel. Was just staying overnight whilst visiting friends who live locally. For a 3-star hotel this was good quality - clean rooms - great shower - comfortable double bed plus a sofa bed that would take two - big tv - free WiFi - breakfast was...

Thank Chris_Ryan22

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  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The BEST WESTERN Brook Hotel, Felixstowe is a privately owned 3 Star hotel located in the beautiful seaside town of Felixstowe. With free parking and an ideal location just a short walk from the town center, beach and the train station the BEST WESTERN Brook Hotel, Felixstowe is a perfect base for visiting on business or for a leisure break. Why not explore some beautiful Suffolk Countryside in the neighboring towns of Woodbridge, Dedham, Flatford and the Essex villages. ... more   less 

Additional Information about BEST WESTERN Brook Hotel, Felixstowe

Address: Orwell Road, Felixstowe IP11 7PF, England
Region: United Kingdom > England > East Anglia > Suffolk > Felixstowe
Price Range: €40 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Brook Hotel, Felixstowe 3*
Number of rooms: 25
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Also Known As:
Brook Hotel Felixstowe
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Brook Hotel, Felixstowe staff and other travellers.
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over a year ago

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Questions? Get answers from BEST WESTERN Brook Hotel, Felixstowe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lift but a short stairs.Ground floor rooms available”
 of 5 bubbles GSLONDON099, 19 Oct 2016 | Read review
“All the rooms have been upgraded”
 of 5 bubbles paulshare, 18 Oct 2016 | Read review
“219 is on the side of the hotel which is quieter.”
 of 5 bubbles wallace447, 20 Sep 2016 | Read review
“If there is a wedding on ask for one not over the restaurant”
 of 5 bubbles TimboMidlandsUK, 18 Jul 2016 | Read review
“Rooms away from reception 101-203”
 of 5 bubbles IanE151, 16 Jun 2016 | Read review
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