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    Suffolk Sands Holiday Park - Park Holidays UK

    Suffolk Sands Caravan Park Carr Road, Felixstowe IP11 2TS, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    Our online travel partners don't provide prices for this accommodation, but we can search other options in FelixstoweSee available hotels in Felixstowe
    Traveller (118)
    Pool & Beach (26)
    Room & Suite (9)
    Overview

    • Excellent20%
    • Very good29%
    • Average15%
    • Poor13%
    • Terrible20%
    Travellers talk about
    Free Parking
    Beachfront
    Restaurant
    Bar/Lounge
    All hotel details
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    Traveller rating
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    Reviewed 6 March 2017

    On arrival reception staff were very friendly and helpful. Booked a bronze caravan as we were taking a dog so expected a tired van but we were pleasantly surprised to find many items (including mattresses) had been replaced with brand new. One thing we noticed...More

    Helpful?
    Response from ParkHolidaysUK, Manager at Suffolk Sands Holiday Park - Park Holidays UK

    Many thanks for your review. we are so happy you found your accommodation to be of the high standards we strive to deliver. We always like to make all our guests feel welcome and provide great standards regardless of what grade of unit you book....More

    Reviewed 31 December 2016 via mobile

    Sorry to say I am disappointed in the way we have been treated as caravan owners, over and over again site staff have let us down as they have failed to make good on what we have been told. Just make sure you get everything...More

    Helpful?1  
    Response from ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK

    Hi Angie Thank you for your review. As this is not a way of being able to deal with your issues, please contact the office, who will be happy to arrange a meeting with myself to discuss and resolve these, in a timely manner. Many...More

    Reviewed 30 October 2016

    We booked this caravan holiday as a cheap little getaway weekend (very last minute) before our daughter went back to school after half term. After reading the reviews/ cost & the fact we booked this in half term for the end of half term. We...More

    Helpful?
    Response from ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK

    Thank you for your review I am happy you found your stay to be a great one and you enjoyed your time here I do hope you will consider us again in the future Many thanks Lee

    Reviewed 21 October 2016

    Rather anxious about staying at Suffolk Sands after reading the reviews but decided to take the risk after a friend said how much they enjoyed their stay. We needn't have worried. First impression was good with the staff being very pleasant, helpful ...a quick check...More

    Helpful?2  
    Response from ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK

    Thank you for your lovely review I am happy you found your stay to be a good one and that you found it to be better than expected. I have made a note of the issue that you mention and have passed these on to...More

    Reviewed 23 September 2016

    gold plus caravan felt more like a silver plus cobwebs all around the ceilings had to wash the crockery before we could use them stains on carpet and seating had to go over to other site as we had flexi dine for breakfasts only, witch...More

    Helpful?
    Response from ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK

    Thank you for your review. I am sorry your holiday did not meet your expectations. As this is a review site and not a way of us dealing with complaints, please contact our customer support team, who will be able to guide you through the...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Number of rooms
    • 150
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Suffolk >
    • Felixstowe
    Photos
    Traveller (118)
    Pool & Beach (26)
    Room & Suite (9)
    Dining (1)
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    Questions & AnswersAsk a question
    Diana R
    Sorry but I am finding your copy and paste msg patronizing do you think I did not get in touch with yourselves over the issues we encountered. Cause we did and I ended up haggling with your representative for a refund on my money. From your point of view everything can be solved on the site yet I did not pay couple of hundred pounds to start either cleaning myself or having to keep ringing for the cleaners to visit. P.S you still haven`t changed the decrepit orange curtains that we pointed out, they are still there same condition no net curtain guess nothing else has changed either. Regards ParkHolidaysUK, General Manager at Suffolk Sands Holiday Park - Park Holidays UK, responded to this review, 4 days ago Thank you for writing your review. "I am sorry your holiday didn't meet your expectations, as this is a review site and not a way of dealing with complaints, please contact our customer support team who will be able to help guide you through the process. I will be able to deal with this better for you as i cannot do this via trip advisor. Kind regards Lee"
    13 August 2016|
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    caroline w
    Isn't it amazing how your 'team' only reply to positive comments! We had a shocking holiday at your dump of a park and I spent 3 months trying to claim a refund. Trading standards were very interested in the photos! I wouldn't allow my dog to stay there and those people leaving glowing reports either got lucky or have been paid off! Basics aren't covered,cleaners can't be bothered and when we visited dock workers were living on site for months- we had the pleasure of staying in a caravan after a group of them!!!
    9 August 2016|
    Answer Show all 5 answers
    Response from Diana R | Reviewed this property |
    Visited the Suffolk Sands "holiday" park at the end of July and I 100% agree with you Caroline, we chose to leave after 1 night as the caravan was a dump and it became more of a nightmare when in the morning nothing in the... More
    0
    Votes
    Room Tips
    "Small caravan site, all near to beach and nature reserve"
    Read review
    "if want quiet holiday this site is quieter than our sister site."
    Read review
    "I would,d puck gold if staying longer than a few days"
    Read review
    "Would recommend gold caravan"
    Read review