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Svalbard Hotel

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319 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Reviewed 6 days ago NEW

The hotel rooms are of the highest international quality, the staff are amazing, and the food is great. Perfect location in town on the main street close to all amenities. I strongly recommend this hotel!

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Thank Peter C
Adelaide, Australia
Reviewed 1 week ago

Great hotel that makes you feel welcome from the first entry when you see the huge shoe rack. Dining is good but not a fussy or stuffy environment. You can relax and enjoy your time here. Help yourself to tea or coffee any time. Staff were super friendly and happy to accommodate requests. Here I was introduced to a unique...

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Thank Rhondera
Reviewed 1 week ago via mobile

My favorite hotel in Svalbard! The modern hotel has a really good atmosphere and the staff are always very helpful. What I really like with the hotel is the very nice lounge area where you can relax, read a book or meet other interesting people from all over the world. Thank you for making our visit in Svalbard perfect!

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Thank Sofie S
Oslo, Norway
Reviewed 1 week ago via mobile

We came for a 5 nights stay at Svalbard hotel. The hotel is very well located in the center of Longyearbyen, with immediate proximity to the shops and restaurants. The lobby and restaurant area in the hotel were really cosy, and we spent time in the couches here almost every day having a hot chocolate or beer after coming home...

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Thank Oydis G
Telford, United Kingdom
Reviewed 1 week ago

The hotel is very new and comfortable, and the staff were extremely helpful to me. The breakfast was very good, but not quite as good as another hotel we stayed in. It is in a perfect position for the local shops and cafes.

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Thank Philip G
London, United Kingdom
Reviewed 2 weeks ago

We stayed for 4 nights and were overall very satisfied with the room. Great things: - Our room had a bath tub which is wonderful to have after a day out in the freezing cold. - Breakfast is delicious with a great variety and the staff is constantantly around cleaning tables, refilling food/drinks. - Tea/coffee making facility in room. -...

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Thank ILT186338
Drammen, Norway
Reviewed 4 weeks ago

Breakfast and rooms are great! We were there for two nights in March. The experience was good overall. Really good breakfast and the hotel restaurant is also good for dinner. We had a room woth a really nice view as well!

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Thank Maertne
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear Maertne, Thank you for taking the time to write a review, we love to hear back from our guests :) We are so very glad that you enjoyed your stay with us and I hope you will come and visit us again soon! Our best wishes, The Svalbard Hotell Team

Oxford
Reviewed 4 weeks ago

We had a room at the far end of the annex. It was very comfortable had views out over the river that runs through Longyearbyen. We only stayed one night but highly recommend this hotel. The breakfast buffet had masses of choice we didn't eat there in the evening so cannot comment on the standard of the restaurant. The airport...

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1Thank caztackley
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear caztackley, Thank you for taking the time to write us a review. We highly appreciate it. It is a pleasure to hear that you enjoyed your stay with us and we hope you will be able to stay a little longer with us next time! Our very best wishes, The Svalbard Hotell Team

Ede, The Netherlands
Reviewed 19 March 2017

This is a very comfortable hotel on the main street in Longyearbyen.Close to shops and restaurants and the COOP supermarket. Nice rooms , very comfortable bed, good bathroom. Good size and good wifi. Nice buffet breakfast and good restaurant. Very friendly and efficient staff. Well recommended.

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Thank dtjan
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear dtjan, Thank you for taking the time to review us. We are very glad that you liked our hotel and we hope you will come back to visit us soon! Best wishes, The Svalbard Hotell Team

Zurich, Switzerland
Reviewed 16 March 2017

Very friendly staff at the hotel, and the location is great - within walking distance to everywhere. There is a good restaurant in the hotel that serves good breakfast. It is also nice to have free coffee and tea making facilities in the reception. The rooms very good sized, simple, clean, and warm. Only reason it doesn't get a 5...

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Thank hhalonen
Frida M, Front Office Manager at Svalbard Hotel, responded to this review

Dear hhalonen, Thank you very much for taking the time to review us, we are always happy to hear back from our guests! We are very sorry about the towel and we took immediate action to make sure this would not happen again. I can assure you that we take great pride in the cleanliness of our hotel. Thank you...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Polfareren Restaurant
Polfareren Restaurant
Cuisines: European, Contemporary, Scandinavian, Norwegian, French, Asian
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Svalbard Hotel consists of three separate buildings; The new main building, opened in February 2016, offers 22 double rooms inkl 2 handicap friendly rooms and 2 family rooms, 3 superior double rooms, 5 Delux double rooms and 1 Polar bear suite. The second building, located right across the street, is the previous main building with 17 double rooms, including 2 handicap-friendly rooms. This part of the hotel also offers conference facilities for small groups. In the new building, we have a wine bar with quality wines from all over the world, beer from the local Svalbard Brewery and the new Restaurant at Svalbard hotel offers a soup buffet-lunch, and an Asian-nordic inspired a la carte at night. The third building - Svalbard Lodge, offers 10 apartments located just about 50 meters from Svalbard hotel. The apartments have fully equipped kitchens, washing machine and all the necessities you might need for a longer stay or to live a normal family life on you vacation. Both the Hotel and Lodge are situated in the heart of Longyearbyen, only a few meters from various restaurants, bars, shopping center and souvenir shops. ... more   less 

Additional Information about Svalbard Hotel

Address: Postboks 538, Longyearbyen 9171, Norway
Region: Norway > Svalbard > Spitsbergen > Longyearbyen
Price Range: €134 - €402 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Svalbard Hotel 3*
Number of rooms: 51
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Also Known As:
Svalbard Hotel Longyearbyen, Spitsbergen
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Questions & Answers

Here's what travellers have asked, with answers from Svalbard Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try asking for a room with a bath; some rooms have them, some not.”
183philipg, 18 Apr 2017 | Read review
“Good bar, try the Norwegian Sider!”
462eva, 12 Mar 2017 | Read review
“Our room, 36 i believe, was supposed to be the best room for a view, however if you want a view, you should go when there is sun. Ha,Ha!”
seechdog, 26 Jan 2017 | Read review
“Polar Bear Suite!”
SaltyHoney, 28 Dec 2016 | Read review
“I was on the 2nd floor - very quiet.”
Chitownchristmasgirl, 4 Dec 2016 | Read review
5 of 5