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Star Beach Village & Water Park

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Star Beach Village & Water Park
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606 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Reviewed 16 October 2016 via mobile

The hotel grate for family vacation. The best thing in the hotel is the simple one:thread is a playing area for kids adjesone to the dining room it allowed the kids to eat in fun and the grownups to eat in pease. The food are good and adverse there are even baby station where you can crush the food for...

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Helpful?
1Thank Eduardkliger
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Eduardkliger, Thank you for taking the time to share your detailed feedback on Tripadvisor following your recent visit with us. It's a pleasure to read that you had a memorable experience with us. We are looking forward to having the pleasure of welcoming you back in the future. Best regards, Star Beach Village Team

Reviewed 15 October 2016

Currently staying at this hotel now and have been for about 8 days. Service: The desk staff are friendly and the restraint staff are nice as well but as far as service, you will find none to speak of. No one fills water glasses, says hello or provides any sort of entertainment. Drinks: The alcohol that is included (all five...

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Helpful?
4Thank katherine b
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear katherine b, Please, contact the Reception Desk. Best regards, Star Beach Village Team

United Kingdom
Reviewed 13 October 2016

A very nice hotel, stayed there for two weeks. The two restaurants were very nice and the food excellent (I can be a fussy eater) you could not starve ! The room and whole hotel was very clean, although the room was a little small. The towels were changed every day as were the bed linen. The staff were all...

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Helpful?
3Thank spiro9000
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear spiro9000, Thank you very much for choosing to stay at Star Beach Village Hotel and for taking the time to post your review. We greatly appreciate you sharing your opinion and experience with other travelers on Tripadvisor. We hope to have the opportunity to welcome you for a future holiday again in our hotel and offer you our best...

israel
Reviewed 12 October 2016 via mobile

During August this year we spent a 5 night family vacation with our kids (ages 8, 6, 3). This hotel was a nightmare! Rooms were not clean, full of mosquitos & ants. Hotel is noisy, every Monday, Wednesday and Friday there is a beach party that lasts from 18:00 till 24:00 with extremely loud music. Our friends were located at...

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Helpful?
3Thank IsraelMyz
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear IsraelMyz, Thank you very much for choosing Star Beach Village for your holidays and for taking the time to write this feedback review! We deeply appreciate all your comments and remarks about our hotel and our facilities as they are a really big help for us to improve in every way we can for our customers satisfaction. We wish...

Reviewed 7 October 2016 via mobile

Spent a week in this nice village Have to say that the public areas very clean. Very friendly staff in the hotel. Paradise for children, because of the water park located across the street . In the restaurants , rich choice of food for all, there is a kids corner too.

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1Thank Rinat F
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Rinat F, Thank you for choosing Star Beach Village for your holidays and for taking time to write your feedback on TripAdvisor. We would also like to thank you for your comments, as we consider them an important part of our constructive communication. Hope to have the chance to welcome you again in the future in our hotel! Best...

Exeter, United Kingdom
Reviewed 28 September 2016 via mobile

Our first extended family holiday in years consisted of my parents, brothers, me and children travelling four hours to go to a place I was more than dubious about. Selected and booked by my mum to give our family a big and well deserved break three years after the eldest of my two brothers had a life changing motorbike accident....

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Helpful?
2Thank Boo F
Star Beach V, Public Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Boo F, Thank you to describe your impressions on your kind and detailed review regarding your recent stay in Star Beach Village Hotel on Tripadvisor. Our team is more than happy to know that the Hotel exceeded your expectations, you had an excellent experience and a lovely stay. We hope to have the pleasure to welcome you again in...

Reviewed 27 September 2016 via mobile

At star beach We were a group of 15 person Adulds and kids We recommend you to stay at this hotel that has the best service Nice people, tasty food, verity of food and activities, clean rooms and all you can dream on. Thank you very much. Hazan & oz group s

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1Thank Zachoz1
Star Beach V, Guest Relations Manager at Star Beach Village & Water Park, responded to this review

Dear Zachoz1, Thank you very much for choosing to stay at Star Beach Village Hotel and for taking the time to post your review. We deeply appreciate your comments and wish you and your family all the best! We would be more than happy to welcome you next year as our repeater guests! Best regards, Star Beach Village Team

Reviewed 24 September 2016

We haven't been to Star Beach Village yet, but from what we've read and heard about it, we are beyond excited! We booked this hotel through 7ideas.com who have been exceptional in handling the booking. There is one particular member of staff - Pablo (from 7ideas) who has been so helpful and has even rang back to make sure my...

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2Thank Jennifer L
Star Beach V, Υπεύθυνος Ρεσεψιόν at Star Beach Village & Water Park, responded to this review

Dear Jennifer, Thank you so much for your kind review. We promise we will try our best to meet your expectations and enjoy your holidays at Star Beach Village. Star Beach Village team

Netanya, Israel
Reviewed 11 September 2016 via mobile

We stayed at the star beach for a week at the end of August. After reading the hotel reviews we asked for a quite room far from the party area and were located in the main building which was indeed fairly quite. Room itself was a bit outdated and especially the air conditioning which was quite weak but front desk...

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Helpful?
2Thank asaf78
Star Beach V, Front Office Manager at Star Beach Village & Water Park, responded to this review

Dear asaf78, thank you for taking the time to write this great review regarding your stay at Star Beach Village Hotel. We are glad that you enjoyed your holidays with us! We are looking forward to accommodate you again in the near future! Best Regards, Star Beach Village Team

Cleethorpes
Reviewed 9 September 2016 via mobile

We stayed at the the resort in the last week of August, before going had read all the reviews. What can I say ..... the resort is ideal for families with plenty to keep the kids occupied, from three swimming pools, lazy river, water slides and it's very close proximity to the beach All the staff were amazing, and I...

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Helpful?
2Thank Simon A
Star Beach V, Front Office Manager at Star Beach Village & Water Park, responded to this review

Dear Simon A, thank you very much for choosing Star Beach Village for your holidays and for taking time to write this lovely review! We are very glad to know, that you had an excellent stay with us and deeply appreciate all your comments about our Hotel. We will be more than happy to welcome you again in our hotel...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Star Beach Village & Water Park

Address: Themistokleous 5, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: €90 - €351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Beach Village & Water Park 4*
Number of rooms: 311
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Star Beach Village & Water Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Star Beach Village Hotel Chersonisos
Star Beach Hotel Crete
Star Beach Village Hersonissos
Star Beach Village & Water Park Crete, Greece
Hotel Style:
#9 On the Beach Hotel in Hersonissos
#14 Spa Hotel in Hersonissos
#22 Luxury Hotel in Hersonissos
#41 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Star Beach Village & Water Park staff and other travellers.
98 questions
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Questions? Get answers from Star Beach Village & Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“floor level is great but no natural light to the room at the back”
 of 5 bubbles liors868, 19 Nov 2016 | Read review
“Every room apparently has sea views so you are spoiled for choice!!”
 of 5 bubbles V3576LNjenniferl, 24 Sep 2016 | Read review
“If you are traveling with a baby stroller ask for the main building or the 1st floor of the other buildings.”
 of 5 bubbles Eva_IL, 5 Sep 2016 | Read review
“Ask for the room far away from evening attractions if you don't like noise”
 of 5 bubbles dfasula, 24 Aug 2016 | Read review
“Standard family rooms are spacious and located on the ground floors”
 of 5 bubbles klompjes2016, 26 Jul 2016 | Read review
5 of 5