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Albatros Spa & Resort Hotel

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Albatros Spa & Resort Hotel
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863 Reviews from our TripAdvisor Community

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Showing 441: English reviews
Bucharest, Romania
Reviewed 17 June 2015

Very kind and attentive staff, really enjoyed my stay. Concerning the room it is better the choose the ones with seaside view, the ones facing the street can be a bit noisy. Comfort would improve is windows had a mesh to protect against insects.

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Helpful?
1Thank Cristina M
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

It is lovely to hear that you had such a wonderful experience here at the Albatros Spa Resort Hotel and that all elements of your stay were to your satisfaction. We thank you and appreciate this great feedback and can assure you the team will be delighted to read that you felt they were polite and attentive.

Reviewed 17 June 2015 via mobile

Just back from another fantastic holiday at the Albatros. Having been there 3 years ago and thoroughly loved it, we felt it was time for a return trip. We stayed in a Superior Room, which is perfect. I can honestly say the service is second to none. All the staff make you feel that you are part of the family,...

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Helpful?
Thank ErinAskew
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review and for choosing Albatros Spa Resort Hotel for your recent stay in Hersonissos. We were delighted to have you stay as our guest again in our hotel and glad that you were so impressed with your second visit too!! Thank you once more for sharing such positive comments. We hope that you will grant us...

Runcorn, United Kingdom
Reviewed 17 June 2015

Stayed as a couple at the Albatros for 10 days from June 6th half board in a superior room with a pool view over the bar. Good sized spotless room, big bathroom, good sized balcony that got morning sun until noon, no afternoon sun kept the room cool but aircon did its job as well. Breakfast was ok there was...

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Helpful?
Thank RSContour
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Many thanks for taking the time to review your recent stay at the Albatros Spa Resort Hotel. We take all feedback, good and bad, very seriously as it allows us to constantly monitor and improve the service and experience we deliver to our guests. We are delighted to read that overall you enjoyed your time with us. Your kind comments...

Reviewed 16 June 2015 via mobile

Great hotel in a good location. Very very friendly staff, clean well equipt rooms (we stayed in the new building and would recommend the upgrade from the feedback of people in the old part who didn't have space to relax). Food was nice, bar area is lovely tho drinks in the bar a little expensive and cocktails whilst ok were...

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Helpful?
1Thank Rachel B
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for taking the time and providing us with your feedback from your recent experience. We're pleased that overall you enjoyed your time in our hotel and we do hope to welcome you back in the future.

London, United Kingdom
Reviewed 14 June 2015

the hotel was in a great location for beach,taverners and shops.The hotel was spotlessly clean,the staff were fantastic,the food was good,but we ate out at taverners most times as that is why we went to Crete.The swimming pools were lovely.If there is a downside,there is only news channels in english on the tv and you have to pay for wi-fi,but...

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Helpful?
Thank tony159
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you so much for taking the time to write this review there is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding the service of our Staff are greatly appreciated we certainly appreciate your review and look forward to having you stay with us in the future.

Nelson, United Kingdom
Reviewed 13 June 2015

Having stayed in many hotels both abroad and as a rep. for 30 years in the UK, I would suggest that the Albatros spa and hotel is one of the best organised and friendly hotels that I have ever stayed at.The hotel is ideally located near to the beach and the main bars and restaurants. Initially we were in a...

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Helpful?
2Thank alant08
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Many thanks for taking the time to post your lovely comments. It's really good to hear that you enjoyed your room and the food during your stay with us. Our team is delighted that we gave a great impression especially since you are in the tourism business yourself! We look forward to seeing you again in the near future.

Saint-Quay-Portrieux, France
Reviewed 13 June 2015 via mobile

We stayed here for 7 days beginning of June. Hotel room big with every facility. We were on an evening meal basis, but after 3 days were fed up with the cooking lots of choice, but always in the end the same bland taste, no Wifi connection unless you pay .. This is unacceptable nowadays. Personnel nice, and room and...

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Helpful?
Thank margo22100
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for your review, we share all our feedback both positive and negative and we will learn from this. We are pleased you found your bedroom spacious with all facilities available, also that you enjoyed the pools and found everything to be clean. With regards to our Wifi charges are scheduled in order our guests to receive faster free...

Shrewsbury, United Kingdom
Reviewed 13 June 2015

We travelled as a family to Hersonissos for uk half term. The hotel was very attractive and I was pleased with what I could see, we had booked a superior room. Sold to us by jet2 as suitable for a family, it wasn't. Gorgeous but too small. spoke to reception and they asked us to bed down tonight and discuss...

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Helpful?
Thank Angelar435000
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you for staying in our hotel with your family and posting a tripadvisor review! Our team is happy that was able to offer you alternative on your accommodation that pleased you. Our main restaurant is proud to offer greek cooking while international plates are present in our buffet too. The ingredients of the greek recipes are presented in the...

Aintree
Reviewed 13 June 2015

We have just visited this hotel for one week and I must admit I couldn't fault it in anyway. The hotel is in a perfect spot, a stone throw from the beach and a 10 minute walk from main stretch of shops. We stayed in a superior room overlooking the pool. The staff are one of the best, they are...

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Helpful?
Thank AintreeJeff
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for taking the time to write the review about your stay at our hotel. We are pleased that you have enjoyed your stay with us and hope to be of service to you in the very near future.

Carlisle, United Kingdom
Reviewed 11 June 2015

Could not fault the hotel, stayed in a superior room which was lovely. It had lots of space and a good size balcony. The food was excellent, we stayed for 10 days half board and every day there was something different and with lots of Greek specialities which was great! Pool area was good too and lots of sunbeds which...

Review collected in partnership with Jet2holidays
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Helpful?
1Thank Tracey M
funseasun, Υπεύθυνος Δημοσίων Σχέσεων at Albatros Spa & Resort Hotel, responded to this review

Thank you very much for your great review. Your comments on our restaurant is passed on to our chef and he is very happy you enjoyed the greek specialities, hope you attended the greek cooking lesson too! We are delighted you enjoyed your stay and we hope to see you many many times more!

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Albatros Hotel is situated only 25 kilometres from Heraklion International Airport in the town of Hersonissos, a place which attracts thousands of visitors every summer. This family-owned and run resort hotel offers high quality standards in combination with traditional Cretan hospitality and a friendly atmosphere. The hotel is ideal both for leisure and business travelers. Located away from the hustle and bustle of the centre of the town, only a stone's throw from a long sandy beach with crystal clear water. ... more   less 

Additional Information about Albatros Spa & Resort Hotel

Address: Dedalou 1, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: €49 - €136 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Albatros Spa & Resort Hotel 5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Albatros Spa And Resort Hotel
Albatros Hotel Chersonisos
Albatros Hotel Hersonissos
Albatros Spa & Resort Hotel Crete, Greece
Hotel Style:
#8 Spa Hotel in Hersonissos
#9 Luxury Hotel in Hersonissos
#24 Family Hotel in Hersonissos
#25 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Albatros Spa & Resort Hotel staff and other travellers.
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Questions? Get answers from Albatros Spa & Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superior Room.”
H9005PTbrianb, 25 Oct 2016 | Read review
“if you can, spend the extra to have a superior room”
kimb0638, 22 Oct 2016 | Read review
“High level and ocean side are quiet and superb.”
guydastous12, 22 Oct 2016 | Read review
“Don't choose a pool side room unless you enjoy non stop music”
lenb271, 21 Oct 2016 | Read review
“Ask for a superior room as i think the standard rooms could be in the old part of the hotel”
patcree, 21 Oct 2016 | Read review
5 of 5