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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
Aldemar Royal Mare Thalasso Resort
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1,449 Reviews from our TripAdvisor Community

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There are newer reviews for Aldemar Royal Mare Thalasso Resort
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Showing 727: English reviews
Reviewed 3 November 2016

It was great vacation, the service was excellent, the hotel was marvelous, we had see view and it was great. The taxi to the city center always cpmes in 3 mibutes after call at the receiption.I'd like to return there. thanx for the great time)

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Helpful?
2Thank thedowneaster
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. We look forward to seeing you on your next trip to Greece. Kind regards Vassilis Fragoulakis General Manager

Huddersfield, United Kingdom
Reviewed 1 November 2016

Just returned after a great two weeks holiday. The hotel is a cut above anything we have stayed in previously and good value for money. The rooms were clean and comfortable, (we had the benefit of a private pool), the qualty and range of food in the main restaurant avoided any desire to go al la carte, the facilities and...

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Helpful?
1Thank Paula G
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Reviewer, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind regards Vassilis Fragoulakis General Manager

Private
Reviewed 29 October 2016

We stayed here as a large family group October 2016, the hotel was faultless with excellent facilities and waiter service at your table! The food was above and beyond for most all inclusive standard, from sushi, traditional greek food all the way to chicken nuggets and chips for those faddy eaters - there is something for everyone to enjoy. The...

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Helpful?
1Thank Abbie-Marie P
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear reviewer, We would like to thank you for taking time to post your impressions on your holiday experience in Aldemar Royal Mare & Thalasso. Your valuable feedback about our hospitality services is vital for us to maintain the high class quality level that we continuously provide to all our guests. We are happy to know that you were impressed...

Barnsley, United Kingdom
Reviewed 28 October 2016

We were moved to this hotel at the last minute from the Cretan Village , we didn't mind as they said it was an upgrade ! How wrong they were. On arrival check in was fine , we were in room 502,bungalow with garden view, the rooms are Not five star , very dark rusty bedside lights , the bathroom...

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Helpful?
Thank Christine H
VassilisFragoulakis, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear reviewer, Thank you for taking the time to post a review on Tripadvisor sharing your holiday experience with fellow travelers. We always appreciate candid comments from our guests as they help us to improve our services. We are saddened to hear that you were not satisfied with some aspects of our services however it is a pitty though that...

Hereford, United Kingdom
Reviewed 27 October 2016

Exceptionally clean hotel in all areas. Staff were lovely and always very helpful. The hotel gave us very nice rooms and listened to our requests. I have walking problems and asked for a room close to restaurants, pool, etc, which they very kindly provided. The food let the hotel down. Hot food should be hot and not just barely warm,...

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Helpful?
Thank Barbaraess
Nottinghamshire, United Kingdom
Reviewed 27 October 2016

Really lovely hotel very clean and well maintained, Most staff were very attentive some not so.I booked a garden view room but found major segregation from dining facilities from the next priced up rooms as in better surroundings and crockery etc ,this may sound petty but i also paid for 5 star and i didnt expect cheap bright orange cups...

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Thank maxinewt
Sheffield, United Kingdom
Reviewed 26 October 2016

We arrived at the hotel and was told we were upgraded from a garden view to a bungalow with a shared private pool. As we were too late for the restaurant they provided sandwiches and wine in our room. The room was lovely, clean and well cared for. If we required anything it was quickly provided. Food was good and...

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Helpful?
1Thank Jenny L
Glasgow, United Kingdom
Reviewed 25 October 2016

We thoroughly enjoyed our stay, a perfect place for a complete chill out. The staff are warm and friendly and very efficient.Our room was spacious and was kept immaculately clean by our housekeeper.The food was excellent and breakfast in El Greco was a pleasure.

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1Thank gmcgeachie
North Yorkshire, United Kingdom
Reviewed 24 October 2016

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1Thank ChristephS
Redditch
Reviewed 24 October 2016

I will start with the positive,all the staff were fantastic very friendly helpful in every department.The place was very clean bedrooms were nice and spacious.all the pools were well maintained.Now my gripe with the Hotel is classed as 5 star but the restaurant is only 3 star at the most the food was adequate.On our first night after being delayed...

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Helpful?
Thank scrumhalfRedditch

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: €94 - €420 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Spa Hotel in Hersonissos
#4 On the Beach Hotel in Hersonissos
#4 Business Hotel in Hersonissos
#5 Luxury Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
#11 Family Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travellers.
136 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
 of 5 bubbles 677julieo, 13 Dec 2016 | Read review
“Sea view rooms with pool in the block”
 of 5 bubbles angelab526, 15 Nov 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
 of 5 bubbles 42Angela, 14 Nov 2016 | Read review
“If you want a private pool, you should choose VIP rooms. And they are close to the main restaurant also.”
 of 5 bubbles linutk, 9 Nov 2016 | Read review
“Private pool view if you enjoy peace and quiet”
 of 5 bubbles 622paulag, 1 Nov 2016 | Read review
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