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Smartline Village Resort & Waterpark

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1,085 Reviews from our TripAdvisor Community

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There are newer reviews for Smartline Village Resort & Waterpark
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Showing 678: English reviews
Rotherham, United Kingdom
Reviewed 24 January 2013

The Mareblue complex is a nice clean hotel, but it really does lack entertainment, so if you are wanting plenty of entertainment, then please do not book here. Also expect to wait long periods to get served, due to lack of staff, and expect to clear your own tables in the restaurant.

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Helpful?
5Thank Julie W
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are very happy to know that you had a great time in our resort and we hope to meet you again in your next holidays. Kind regards

Willenhall, United Kingdom
Reviewed 20 January 2013

Me and my boyfriend (18 and 22) stayed here June 2012. Ignore any bad reviews about this hotel! Yes some parts are steep but is definitely manageable if you can walk! The hotel grounds are lovely and the views of the sea are beautiful. It is about a 15 minute walk before you get to any bars but the shuttle...

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7Thank Amymgreen94
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are very happy to know that you had a great time in our resort and we hope to meet you again in your next holidays. Kind regards

Cardiff, United Kingdom
Reviewed 19 January 2013

I would like to say my husband and I spent a 2 week holiday here in June 2012. The staff were friendly our room was fine spotless and just enough space for us, we couldnt find fault with it, in fact it was better than some rooms we have stayed in. The hotel was very well maintained and clean... the...

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2Thank Kim G
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are very happy to know that you had a great time in our resort and we hope to meet you again in your next holidays. Kind regards

York, United Kingdom
Reviewed 2 December 2012

Me and my boyfriend visited mareblue village at the beginning of September for a week. We payed £468.00 each for All inclusive holiday, flights, baggage and transfers. - good value! The HOTEL & ROOM - The hotel itself is lovely and clean. The view from the hotel is gorgeous (from the rooms higher up.) The garden areas are kept in...

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11Thank georgina m
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are very happy to know that you had a great time in our resort and we hope to meet you again in your next holidays. Kind regards

Warrington, United Kingdom
Reviewed 26 October 2012

I write to complain about the above holiday, from which we have just returned, taken at the Mareblue Village and Aquapark, Crete. Your brochure states that it is not suitable for people with walking difficulties, but in reality it is built into the side of a ‘mountain’, and is not suitable for anyone who is not super fit! The hotel...

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12Thank David T
scotland
Reviewed 24 October 2012

me and my husband stayed here for a week mid september, arrived very late and tired after a long flight, very friendly staff on hand, a buffet was placed in the restaurant for late arrivals, very welcoming as we were famished, a golf buggy took us up to our room, much to our suprise we had a mini suite, with...

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5Thank Karen N
Chatteris, United Kingdom
Reviewed 5 October 2012

We have just come back from mareblue in crete and we had a wonderful week. though the hill is a killer and didnt get better as the week went on. we arrived mid afternoon and the check in was smooth and easy. the staff were very friendly and before we knew it the suitcases had been loaded onto a golf...

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4Thank nicky j
Tel Aviv, Israel
Reviewed 4 October 2012

Just came from 6 nights in Mareblue. the hotel is rated as 4 stars hotel, but its maxsimum 2 stars.. The first night we arrived at 9:30 PM and recieved the room very quickly. We recieved room 473 wich is just at the middle of the slope and was OK. with nice view to the sea. There is a real...

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4Thank Yifat b
Scotland
Reviewed 3 October 2012

Just returned from a week at Mareblue with my Fiance and Mum. All in all had a fab time. Weather was superb, Hotel clean and Staff were friendly. Food was average but always something for everyone. Sometimes had to queue but we werent in any hurry. We stayed in room 904 which was quite far up the hill but we...

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2Thank Emz1987
Rugby
Reviewed 3 October 2012

The climb up the hill to the rooms could be a problem for older people we are both in our late 50s and my wife has a heart condition but she took her time and it was ok so don't let this put you off.The rooms strike you as a bit basic when you first see them but when you...

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4Thank Theduke900ss

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Smartline Village Resort & Waterpark

Address: Hersonissos, Crete 70014, Greece (Formerly Zeus Hotels Village Resort & Waterpark)
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: €73 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smartline Village Resort & Waterpark 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Mareblue Village & Aqua Park Hotel Chersonisos
Mareblue Village And Aqua Park
Mareblue Village Hersonissos
Mareblue Village Hotel Hersonissos
Smartline Village Resort & Waterpark Crete, Greece
Hotel Style:
#18 Luxury Hotel in Hersonissos
#28 Family Hotel in Hersonissos
#43 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Village Resort & Waterpark staff and other travellers.
124 questions
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Questions? Get answers from Smartline Village Resort & Waterpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hillside location - so ask a room closest to the lobby”
 of 5 bubbles 824pazl, 1 Dec 2016 | Read review
“Excellent for kids”
 of 5 bubbles m0ttil, 28 Oct 2016 | Read review
“room 364 or 365 are the best!!! (sea and pool view), close to everything...”
 of 5 bubbles ronener, 26 Oct 2016 | Read review
“rooms at bottom of hill are a must”
 of 5 bubbles Greggdmc, 16 Oct 2016 | Read review
“Ask for lower ground floor”
 of 5 bubbles graceMidlands, 10 Sep 2016 | Read review
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