The Elgin Silver Oaks, Kalimpong
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Ringking Pong Road, Kalimpong 734301 India
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US$143
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About
#6 of 42 hotels in Kalimpong
Location
Cleanliness
Service
Value
Travellers' Choice
The Elgin Silver Oaks was built in 1930 and once belonged to the prominent architect Frederick Desraj who built the old Teesta Bridge. It is now converted into a luxury hill resort in the Himalayas. Lounging in the landscaped gardens in a profusion of colour, one is treated to breathtaking views of the Himalayas. The natural decor is characteristic in the imposing Kanchenjungha which can be seen on a clear day, blooming petunias and asters, the serrated violet edges of iris, iridescent butterflies flitting through colourful azaleas, drooping geraniums, proud orchids and heaven, temporarily descends on earth. Sitting in one of the quaint gazebos, the tea seems to be flavoured by the refreshing winds of the Himalayas.
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Full view
Property amenities
Free parking
Free internet
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Banquet room
Baggage storage
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
Hindi
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
25Restaurantswithin 1 km
3Attractionswithin 1 km
370Reviews8Q+A100Room tips
Reviews
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We stayed at Elgin Silver Oaks, Kalimpong for 8 days and trust me when I say that this was one of the best hotel stays ever! After being cooped up for about a year due to the pandemic, the decision to spend a week lazying at this colonial property was perhaps the best decision I ever took. Located close to the main market, it is easily accessible and a good option if you are travelling with kids (just in case you need to hop out to buy food/medical/other supplies/taxi). Set atop a hill, it overlooks the Himalayan ranges and has a spacious lawn that rolls down the hills (again ideal for kids who behave like mountain goats- mine did!) The lawn facing rooms are the best since they are sunny, airy, command a majestic view of the hills and are equipped with all necessary amenities. I especially loved the Biiiiiiggggg wardrobe!! The terrace is ideal for breakfast, afternoon chats, evening teas and late night conversations (provided the wind doesn't blow you away). Interestingly, it is quiet despite being so close to the market. In fact since we were on a 'working holiday', it was an absolute pleasure to work from the sun kissed lawns. Indian veg food is really good, non veg is average. The continental fare does soar above the rest though. And do ask for the Darjeeling masala chai during breakfast - it's heavenly! and what's more they will brew it to your specifications. The evening snacks are quite a hit and in case you are on a dinner inclusive package, make sure you are famished before you go down for dinner. The spread is lavish and vast and you would not know what to eat and what to leave! The review remains incomplete if I do not mention the hotel staff. The manager Mr. Sushanto Ghosh and his team does an impeccable job of hospitality and in no time, they will make you feel at home. Friendly, helpful and always smiling, you would actually feel sad leaving the hotel - they play really great hosts. It was a wonderful stay made even better by the hotel staff - Thank You Silver Oaks, we will surely visit again!…
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Date of stay: January 2021
Value
Rooms
Service
Room Tip: Lawn facing and 2nd floor rooms offers the best views
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Helpful
Response from ELGIN GUEST RELATIONS, General Manager at The Elgin Silver Oaks, Kalimpong
Responded 3 weeks ago
Dear Sir/ Madam ! Greetings from The Elgin Silver Oaks, Kalimpong ! We thank you so much for your appreciation of our property ! I will certainly be sharing your feedback with the team and they will be delighted to hear of your positive and encouraging review. The Elgin Silver Oaks, Kalimpong is now a boutique heritage property, it was originally built as the private residence of a noted and famous jute merchant and architect from Kalimpong who also designed and had the old Teesta bridge built . My warmest Himalayan regards, Mr Sushant Ghosh, General Manager, The Elgin Silver Oaks, Kalimpong, India Telephone - +91-3552-255296 / 255767 Elgin Central Reservations- +91- 33- 40646300 Email - reservations@elginhotels.com
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The hotel boasts itself with 5 star rates and service but doesn’t even deserve half of it. The worst part about it is there is no running hot water service. The hotel staff are untrained and doesn’t know how to handle customer complaints. Even after mentioning multiple times my parents were given room with twin bed which were later joined to make one. This is when the hotel is not even fully occupied. The food sucks and having any kind of meal here is a pain. The hotel does have a heritage feel but the price tag that comes along with it is not worthy at all. At similar of even at higher price Mayfair properties offer value for money. This was my family’s first stay at the property and we have learnt a lesson for life. If someone is looking for a property with heavy price tag bad service and no running hot water in the washroom this is a place for you. …
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Date of stay: January 2021Trip type: Travelled as a couple
Helpful
Response from ELGIN GUEST RELATIONS, Owner at The Elgin Silver Oaks, Kalimpong
Responded 3 weeks ago
Dear Sir ! Greetings from The Elgin Silver Oaks, Kalimpong ! I thank you for your valuable feedback ! my sincere apologies that my team members could not meet your expectations . I understand that you were expecting more from my team and I wish to clarify here that due to a very high occupancy at the time we could give you rooms that were the best available room type at the time. on receiving your feedback with regards to the hot water malfunction in your room, this was also immediately tended to by our maintenance personnel. Once again please accept my sincere apologies ! The Elgin Silver Oaks, Kalimpong is now a boutique heritage property, it was originally built as the private residence of a noted and famous jute merchant and architect from Kalimpong who also designed and had the old Teesta bridge built . My warmest Himalayan regards, Mr Sushant Ghosh, General Manager, The Elgin Silver Oaks, Kalimpong, India Telephone - +91-3552-255296 / 255767 Elgin Central Reservations- +91- 33- 40646300 Email - reservations@elginhotels.com
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+1
The property is so beautiful. It’s heritage, vintage and an experience in itself. The staff is courteous and helpful. The location is superb. But alas! the overall training and hospitality of the staff is so below par and sub standard. Don’t blame the staff, it’s actually the lack of management. Things like how meals are laid and served etc. A finer management like Taj, Oberoi etc. can transform this property into a gem making it so much more luxurious and hospitable. It seems the current management is complacent and has settled into mediocrity. Full marks to the property, but sub par management.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from ELGIN GUEST RELATIONS, Owner at The Elgin Silver Oaks, Kalimpong
Responded 7 Jan 2021
Dear Sir ! Greetings from The Elgin Silver Oaks, Kalimpong ! We thank you for your constructive criticism ! I apologise that my team members could not meet your expectations . I understand that you were expecting more from my team and I wish to clarify here that "TAJ" & "OBEROI' are luxury 5 star brands and "ELGIN" is heritage 4 star brand . We have never marketed ourselves as a TAJ or an OBEROI and follow the standards and operational procedures befitting our brand. At "ELGIN" we employ local needy people whom we personally train and they do not come from the general hotel management schools and our clientele understands that and appreciates that . The focus of our brand is to provide a friendly, clean, simple and warm service which is not over the top or artificial in any way like the generic 5 star hotel brands . Our hotels are clean, beautifully decorated, we have a simplified operation . Also u may not be aware that the Oberoi family itself owns and operates Elgin Hotels & Resorts also . They are two branches of the same original Oberoi family of hoteliers . The Oberoi family owns and operates 3 brands "Oberoi Hotels & Resorts " "Trident Hotels" and "Elgin Hotels & Resorts" each brand is run specifically suited to its target clientele. The Elgin Silver Oaks, Kalimpong is now a boutique heritage property, it was originally built as the private residence of a noted and famous jute merchant and architect from Kalimpong who also designed and had the old Teesta bridge built . My warmest Himalayan regards, Mr Sushant Ghosh, General Manager, The Elgin Silver Oaks, Kalimpong, India Telephone - +91-3552-255296 / 255767 Elgin Central Reservations- +91- 33- 40646300 Email - reservations@elginhotels.com
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We stayed for 2 Nights and it is very good Hotel. Though its Old but they maintained the charm of it. Excellent Staff and service, very good food and view to die for. We didn't expected but got better than value for money. Go for it.
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip: 1st Floor Room
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Helpful
Response from ELGIN GUEST RELATIONS, Owner at The Elgin Silver Oaks, Kalimpong
Responded 20 Dec 2020
Dear Sir/ Madam ! Greetings from The Elgin Silver Oaks, Kalimpong ! We thank you so much for your appreciation of our property ! I will certainly be sharing your feedback with the team and they will be delighted to hear of your positive and encouraging review. The Elgin Silver Oaks, Kalimpong is now a boutique heritage property, it was originally built as the private residence of a noted and famous jute merchant and architect from Kalimpong who also designed and had the old Teesta bridge built . My warmest Himalayan regards, Mr Sushant Ghosh, General Manager, The Elgin Silver Oaks, Kalimpong, India Telephone - +91-3552-255296 / 255767 Elgin Central Reservations- +91- 33- 40646300 Email - reservations@elginhotels.com
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+1
We stayed there on 27th night. The food are delicious with colonial era etiquette. We stayed very short time but enjoyed a lot. The outside look is extremely picturesque. The rooms very much well decorated with every modern fasciitis. Internet is fast among all the hotels in our tour.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from ELGIN GUEST RELATIONS, Owner at The Elgin Silver Oaks, Kalimpong
Responded 20 Dec 2020
Dear Sir/ Madam ! Greetings from The Elgin Silver Oaks, Kalimpong ! We thank you so much for your appreciation of our property ! I will certainly be sharing your feedback with the team and they will be delighted to hear of your positive and encouraging review. The Elgin Silver Oaks, Kalimpong is now a boutique heritage property, it was originally built as the private residence of a noted and famous jute merchant and architect from Kalimpong who also designed and had the old Teesta bridge built . My warmest Himalayan regards, Mr Sushant Ghosh, General Manager, The Elgin Silver Oaks, Kalimpong, India Telephone - +91-3552-255296 / 255767 Elgin Central Reservations- +91- 33- 40646300 Email - reservations@elginhotels.com
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PRICE RANGE
US$93 - US$201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
elgin silver oaks kalimpong hotel kalimpong, silver oaks hotel
LOCATION
IndiaWest BengalKalimpong DistrictKalimpong
NUMBER OF ROOMS
23
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Claim Your Listing Frequently Asked Questions about The Elgin Silver Oaks, Kalimpong
Which popular attractions are close to The Elgin Silver Oaks, Kalimpong?
Nearby attractions include Thongsha Gumpha (0.9 km), Thongsa Gompa (0.9 km), and Norlha (0.5 km).
What are some of the property amenities at The Elgin Silver Oaks, Kalimpong?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at The Elgin Silver Oaks, Kalimpong?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at The Elgin Silver Oaks, Kalimpong?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Elgin Silver Oaks, Kalimpong?
Yes, free parking is available to guests.
What are some restaurants close to The Elgin Silver Oaks, Kalimpong?
Conveniently located restaurants include The Sood's Garden Retreat and Restaurant, Cafe Refuel, and Za Khang Authentic Bhutanese Restaurant.
Does The Elgin Silver Oaks, Kalimpong have an airport shuttle?
Yes, The Elgin Silver Oaks, Kalimpong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Elgin Silver Oaks, Kalimpong located near the city centre?
Yes, it is 0.2 km away from the centre of Kalimpong.
Are any cleaning services offered at The Elgin Silver Oaks, Kalimpong?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Elgin Silver Oaks, Kalimpong?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Elgin Silver Oaks, Kalimpong offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.