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Hotel Polo Towers

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Hotel Polo Towers
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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Reviewed 5 days ago NEWvia mobile

I visited Polo towers on a business trip to Shillong. Even though the location of the hotel is not that exciting considering the fact that it situated on a main road. The room was nice and clean. Only point is that the room was comparatively small in size. Food was also nice. Recommend to stay in Shillong.

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Helpful?
Thank Kaushik M
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel. We would also like to thank you...

Kalimpong, India
Reviewed 1 week ago via mobile

The hotel is really nice with all the facilities you expect in a four star. The restaurant send delicious food. Esp the desserts. The pub plays Amazing music. Didn't use the spa. There a gym too. My special thanks and appreciation for the house keeping staff which was ever forthcoming and always smiling. Been to lots of hotels and I...

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Helpful?
Thank raginikshitij
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel and thank you for your note complimenting...

Ranchi, India
Reviewed 1 week ago via mobile

This place is good for them who can't beat their urge for modern amenities even at a place dominant by rich nature...... The rooms are small yet well maintained..... No ventilation in rooms except windows, which may invite mosquitoes to relish at your cost..... Parking space and surrounds are very cramped and crowded...... Food quality reminds you about a catering...

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Helpful?
Thank Navin_K_Adarsh
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, Greetings from Hotel Polo Towers! It was a pleasure to have you stay at Hotel Polo Towers-Shillong’s finest hotel and thank you for sharing your feedback on TripAdvisor. We would like to apologise for the inconvenience that you had faced during your stay with us. Sir/Madame, our rooms are airy, spacious and comfortable and bathrooms exceed the size...

Kolkata (Calcutta), India
Reviewed 1 week ago

housekeeping services were excellent and its staff were very helpful. i have recommended my colleagues this hotel and its beautifullness. very neat and clean and the food was wowwwwwww. i stayed ther for two nights n found myself living in a very pure nature.

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Helpful?
Thank malay225
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. We are delighted to know that you had enjoyed your stay at our hotel. Strong and positive feedback from our guest is always highly motivating to the whole team in order to provide you with...

Reviewed 1 week ago via mobile

I appreciate housekeeping services and it's helpful staff. Food was wowwwww. I would love to visit this hotel again with my family. I have recommended my colleagues for the visitation in hotel Polo towers.

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Helpful?
Thank mukesh2259
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. We are delighted to know that you had enjoyed your stay at our hotel. Strong and positive feedback from our guest is always highly motivating to the whole team in order to provide you with...

Vadodara, India
Reviewed 2 weeks ago

It was a short stay at Hotel Polo towers. Location is good with good staff. you can walk to police bazaar which is the central location in Shillong. Breakfast was also good. If you are lucky then ypu can find a good deal from MMT !!!!!!!!

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Helpful?
Thank Maulik_Shah1984
Hotel_Polo_Towers, Guest Relations Manager at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel. It is due to guest like you...

Calcutta, West Bengal, India
Reviewed 2 weeks ago

We went in April 2013 to Shillong. Polo Towers has a beautiful decor and the hotel amenities are very good. The walk inside the hotel boundary at night is quite pleasant. There are a number of rooms which offers a wonderful view of the seven sister falls which is just beside the hotel location.

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Helpful?
Thank sharbani
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel. It is due to guest like you...

Gwalior
Reviewed 4 weeks ago

I have stayed in this hotel for two night with my friend in February. I read very good review about the hotel hence booked. I must say the behavior of the staff was very pleasing and helpful but the hotel is on the main road hence there was lot of noise since my room was on road side, Window curtain...

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Helpful?
Thank Powerman927
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, Greetings from Hotel Polo Towers! Guest feedback is imperative to us as it gives us an insight into our hospitality. We are disappointed to learn that you did not have the great Polo Experience that our guest generally have. We assure you that such is not a norm at our hotel and your feedback has already been shared...

Digboi, India
Reviewed 4 weeks ago via mobile

Stayed for 2 nights . Overall stay and sleep quality was good. Complementary breakfast was adequate to start the day. Front desk,house keeping and dining facility was excellent. Located near polo ground, golf link and polo bazaar(wine available in this market till 12 midnight, lots of khashi ladies were roaming there selling them at little more than MRP). Only drawback...

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Helpful?
Thank Anjanjyoti s
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel. Strong and positive feedback from our guest...

Reviewed 25 March 2017

It was all luxury when we came back to Shillong from the small villages further down south. Our own bathroom, hot water - fresh towels. So my experience might be a bit "overrated" – nevertheless this place is a good place to stay, even though not really cheap. Clean, rooms are not very big ... but comfy. Food (fresh fish)...

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Helpful?
Thank Ulrike R
Hotel_Polo_Towers, Guest Services at Hotel Polo Towers, responded to this review

Dear Guest, It was a pleasure to have you stay at Hotel Polo Towers-Shillong`s finest hotel and thank you for sharing your feedback on TripAdvisor. It is always a great honour to serve our guest with the best services. We are delighted to know that you had enjoyed your stay at our hotel. It is due to guest like you...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Truly, a Shillong icon, this hotel is conveniently located on the Oakland road in the centre of Shillong, Hotel Polo Towers, Shillong provides easy access to both tourist and business spots. The best hotel in Shillong offers a large variety of flexible conference and event space. Our Polo Room exclusive venue space is ideal for intimate parties and enchanting celebrations. Enlist our staff to help plan your next event. Feel welcomed with our signature Shillong Hospitality, enjoy a convenient location, close to Shillong's famous golf course, the acclaimed Don Bosco Museum and other Shillong Must Do's. Feel at home in your guest room with our MaxRest beds and stay connected with WiFi. Upgrade to our Presidential Suite to make life even 'Suiter' ! Discover a range of dining options at the hotel. Dine at our specialty restaurant Shillong - Milano, serving Sicilian inspired cuisine. CupCake Factory offers comfort food such as lovely cupcakes, muffins and gourmet coffee in Shillong. Sample a range of drinks and delicious tapas at Polo Irish Pub, Shillong's best Pub and Bar. Work out in our well-equipped Health Studio or eat healthy at Sky Grill - our spectacular terrace barbeque. Visit the famous Living Rooth Bridge at Cherrapunjee from the best Resort in Cherrapunjee - Polo Orhcid Resort. Local attractions such as Wards Lake, Elephant Falls and and Shillong Peak are just a short drive away. ... more   less 

Additional Information about Hotel Polo Towers

Address: Polo Grounds, Shillong 793001, India
Region: India > Meghalaya > Shillong
Price Range: €105 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Polo Towers 4*
Number of rooms: 50
Reservation Options:
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Questions & Answers

Questions? Get answers from Hotel Polo Towers staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“southern side rooms”
malay225, 18 Apr 2017 | Read review
“insist bigger room provided they have”
Powerman927, 29 Mar 2017 | Read review
“West side rooms are better”
kishorepariyar, 5 Mar 2017 | Read review
“Look for rooms facing the entrance side”
NikhilNahar, 29 Jan 2017 | Read review
“Front facing rooms have better view.”
969asg, 16 Jan 2017 | Read review
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