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All reviewscinnamon rollsroom was clean and comfortablenext morningwould stay here againan early flightquiet locationstaff was friendlywithin walking distancefree breakfastthe breakfast areafront desk staffvery nice hotelshuttlecolumbusspirehighway
Our room was clean and comfortable, but the breakfast bar was a joke. The apple juice tasted like it had been recycled more than once through the machine. Can't comment on the overall condition of the property, because we were only there for one night....More
I was on vacation in Ohio and had an early flight out the next day. I chose this location because I am a Spire Elite member and liked the discount.
It met my needs. The room and bed were comfortable and I got a good...More
This is a very nice hotel. Our room was comfortable and clean. What stands out about our stay is the kindness and concern of staff. Me husband has mobility problems and I could not lift him from the toilet to his walker. He slid to...More
Unfortunatley this Holiday Inn Express missed the mark. I could have looked past the dated common areas and aging bathrooms in the rooms....if the room had been clean. Not talking about a stray hair or two, but hair EVERYWHERE on the bathroom floor and unsightly...More
The rooms are fine and the location is great but the staff is not helpful. They were not accommodating at all to the most simple of request. A room with one bed when two are requested and the shrug of the shoulders that nothing can...More
Thank megan d
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus AirportResponded 21 May 2018
Hi megan d,
Thanks for sharing what happened when you stayed with us recently. We're about providing comfort to each of our guests and I'm sorry to learn this wasn't the case due to the lapses in the staff's service, particularly when addressing your requests....More