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Candlewood Suites Columbus Airport

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129 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Murfreesboro, Tennessee
Reviewed 8 October 2015

This hotel is just an average 2 star hotel. There is often an absence of a front desk clerk. There is no maid service for a two night stay. The beds sleep ok. There are plenty of towels and the rooms are updated. The kitchen area is adequate and well stocked with dishes. All that said, the hotel is average.

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Helpful?
1Thank Vetskidog
IHGCare, Guest Relations Manager at Candlewood Suites Columbus Airport, responded to this review

Dear Vetskidog, Thank you for taking the time to review your recent stay. Although you only found our hotel at its average best, I highly appreciate your kind feedback. I am very confident that our management will continue to do their best to achieve complete guests satisfaction. Sincerely, Faith R Case Manager IHGCare

Dexter, Maine
Reviewed 4 October 2015

We had to travel for a family funeral to Columbus GA. Many Family members were flying in from out of state, so our cousin booked a bunch of rooms at Staybridge/Candlewood. Much to our relief, not only was this place super clean, the staff was super friendly and helpful. The bed was very comfortable and the rooms were quiet! The...

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Helpful?
Thank sweetjane665
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you for taking the time to review your stay. We appreciate your feedback. If ever in the area, we hope to see you again.

Barrington, Illinois
Reviewed 22 September 2015

My wife and I stayed at this hotel on Friday and Saturday nights of a college football weekend. The reservation system was easy and the check-in was smooth, The room was quiet, clean and comfortable. It had all of the amenities that we needed. The parking lot was safe. The downside was that when we returned from the football game...

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Helpful?
1Thank RPS1971
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you for taking your time to review your stay. We appreciate your feed back and apologize for not meeting your expectations of daily housekeeping. We hope you will try us out again if ever in the area for an extended period of time.

Sugar Hill, Georgia, United States
Reviewed 13 September 2015

Overall it's ok you get what you pay for. The rooms are very small, They only change liens/towels weekly on your extended stays. The only amenities are weight room,, laundry room and patio with gas grills. Front desk staff very invisible but friendly when you find them. If you are on business and need wifi, I hope you have a...

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Helpful?
1Thank Steve H
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for taking your time to review your stay. We hope you choose to stay with us again if you are ever in the area.

Richmond, Ohio
Reviewed 2 September 2015

The facilities were well kept and the staff professional and friendly. We had a fridge, microwave dishwasher and 2 burners in our room. Also a nice comfy recliner next to the bed. The bathroom had a vent too, a must in hotel rooms! It also had a big -little store to buy snacks and supplies.

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Helpful?
Thank sandy50th
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for your kind review. We are happy that you enjoyed your stay! We hope to see you again if you return to the area!

Kentwood, Michigan
Reviewed 1 September 2015

I needed a room with extra space so I could prepare a presentation and other prep work. The manager Justin was went out of his way to find me a room that worked. The service at this location is excellent and management is willing to go above and beyond to make sure you have a good experience.

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Helpful?
Thank Scott_J_T
Anthony M, Front Office Manager at Candlewood Suites Columbus Airport, responded to this review

Thank you so much for your kind review. We are very happy that Justin was able to help make your stay more enjoyable. We hope you choose to stay with us again if you are in the area!

Cleveland, Ohio
Reviewed 30 August 2015

I had an early morning meeting in the area, so decided to stay here the night before. Nice hotel, clean good location. Exactly what I expected. Free internet worked good. Check-in was a little slow. It was nice to be recognized as a IHG member.

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Helpful?
Thank Trevor J
Reviewed 13 August 2015 via mobile

I stayed over night here with some family. We had 4 rooms total. My room has a queen size bed, and pull out sofa bed ... We had to ask for a hair dryer even for our room .. The room was hot, and the bed was stiff as a board. I was happy they let my dog stay there...

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Helpful?
1Thank Jenni H
IHGCare, Guest Relations Manager at Candlewood Suites Columbus Airport, responded to this review

Dear Jenni H, Thank you for being our guest and for taking the time to write your review. We regret to read that the condition of our rooms fell short of your expectations and if your check in experience was below par. Rest assured, we shared your feedback with the teams concerned for review, as we endeavor to continuously improve...

Reviewed 13 August 2015 via mobile

I recently stayed here for a quick overnight stay on a business trip. Since this was within driving distance to home, I did no arrive till later (about 9:30pm). My meeting was the next morning at 7:00am. Check in was a little slow because the front desk person was somewhere else. I needed to use the phone to request check-in....

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Helpful?
Thank Trevor J
Denver, Colorado
Reviewed 12 August 2015

I was booked by a third party to stay at this hotel for one night. I guess it was to keep expenses low? They make you sign that you don't smoke in your room - $ 500 fee. My room smelled like a chain smoker inhibited it - awful. Hair in my bathroom. My friend's bathroom had a used soap...

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Helpful?
1Thank Castle D
IHGCare, Guest Relations Manager at Candlewood Suites Columbus Airport, responded to this review

Dear Castle D, Thank you for your review regarding your recent stay at Candlewood Suites Columbus Airport, OH. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel-Columbus Airport. Our Studio and One Bedroom suites have a fully equipped kitchen with amenities such as a full-size refrigerator with an ice maker, 2 burner range, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner, pop in a movie or listen to your favorite music from our complimentary video and CD library (a VCR/DVD Combo & CD player are provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our on-site 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Please don't forget your pet-we are a pet friendly hotel too (fees apply). We are located near the city's major expressways and just minutes from Port Columbus International Airport, Easton, Downtown Business District, Lucent Technologies, AEP, Ohio State University, Limited Inc., DFAS, DSCC, Ohio State Fairgrounds and German Village. The finest dining, shopping and entertainment are also within minutes. Sign up for our Priority Club Rewards Program during your stay-earn miles or points while you sleep! Whether you are traveling on business or just for fun-we are the hotel for you! ... more   less 

Additional Information about Candlewood Suites Columbus Airport

Address: 590 Taylor Rd, Gahanna, OH 43230-6269
Region: United States > Ohio > Gahanna
Price Range: €84 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Columbus Airport 2.5*
Number of rooms: 122
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Also Known As:
Candlewood Suites Columbus Airport Hotel Gahanna
Candlewood Gahanna
Candlewood Suites Gahanna
Gahanna Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Columbus Airport staff and other travellers.
3 questions
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Newark, Ohio, United States
over a year ago
Monterrey, Mexico
over a year ago

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Questions? Get answers from Candlewood Suites Columbus Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“My 3rd floor room was private with big, leafy trees screening the window so I could keep just the sheers closed and let the light in.”
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“Choose 3rd floor”
 of 5 bubbles raymondm524, 9 Jul 2015 | Read review
“Based on my experience, talk to the staff and tell them what you need. They'll do everything in their power to make it work for you.”
 of 5 bubbles Tom1515, 24 Jun 2015 | Read review
“Get off the first floor.”
 of 5 bubbles 250heatht, 20 Jun 2015 | Read review
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