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Sleep number system for my king bed & my kid's standard bed. The hotel was clean. My room was clean. Bathroom was clean, although the toilet was a little wobbly. Susan the front desk rep was awesome.
In reference to the comments that the hotel...More
Rooms were dirty. Bathroom has powder from some construction that has takin place. Rooms smelled like feet and tacos. Sofa bed had bodily fluids or something on the mattress pad. Mattress pad was also tore up.More
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Response from CarlsonRezidor, Online Customer Support at Stonehill Hotel & Suites Cleveland- EastlakeResponded 7 December 2016
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regard to the overall cleanliness and condition of your room. We will review the conditions of your room to make sure all rooms...More
US$101 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Questions & AnswersAsk a question
Mary Ann S
it looks like the reviews for the past 2 months have been terrible. Rooms dirty and noisy.
what has changed at this hotel?
22 October 2015|
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Response from Brenda F | Reviewed this property |
The pool was closed, but we never use the pools in hotels. One elevator was not in use, but the one directly next to it worked. Our room was clean and it was quiet until about 8:00 am before we heard people in the hallway... More
The pool was closed, but we never use the pools in hotels. One elevator was not in use, but the one directly next to it worked. Our room was clean and it was quiet until about 8:00 am before we heard people in the hallway. Not sure what has changed since it was our first stay here. We will return on our next visit to the area.