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Stayed here for 4 nights for customer visit. Room was clean and well appointed. I was in the quiet area. It was definitely quiet. Biggest complaint was the noise from the door to the stairway. Could use a device to keep it from slamming. The...More
Thank Yvette M
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 26 September 2017
Hi there, Yvette M!
Thank you for sharing your feedback with us. This is incredibly valuable to us as we are always looking for ways to improve. We will certainly look into the tension levels of the room door closing mechanisms to help prevent slamming....More
Crowne Plaza hotels never disappoint when it comes to sleep comfort, the beds are always top notch. Room was nicely appointed and modern. Staff was friendly and helpful. TV is a little on the small side and office chair sat too low for the work...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 18 September 2017
Hi there, TheBugGuy!
We appreciate you sharing your experience with us. Our guests deserve to receive excellent service, so I am very happy to hear this was your experience. We will certainly look into items like size of TV and chair height as we move...More
This is my 3rd or 4th time staying here either going NJ-AZ or this time back to NJ. Got a fantastic deal on hotels.com. Asked the gal at the desk for a view of the lovely courtyard which I got. I went out there with...More
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 5 September 2017
Hi there, jansjourneys!
The best compliment you could ever pay a hotel is returning. As such, you have paid us this compliment multiple times. Thank you for providing us with the opportunity to host you and honoring us with your kind words. We will celebrate...More
Our trip to this facility began with a call to the front desk answered by Diane. The trip just got better from that point. Diane is an outstanding asset to this or any other travel facility. This was a trip to the Columbus Zoo using...More
Thank Mike R
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 28 August 2017
Hi there, Mike R!
Thank you for sharing your experience with us. We agree that Diane is a gem and are thrilled she is part of our team. We appreciate you making it known that she specifically made your stay more memorable. We will certainly...More
I was very disappointed with this hotel. I paid more than US$320 for 2 nights hoping that the quality is better than those cheaper ones. In general, everything is OK. People are friendly. Room noise level is acceptable. But the bed bugs are terrible. I...More
4 Thank dylangy
Response from Stephen H, General Manager at Crowne Plaza Hotel Columbus - DublinResponded 16 August 2017
Thank you for sharing your experience with us. I am sorry to hear about your situation. We take this type of feedback extremely seriously. In response, we will contract with a professional company to investigate and proactively treat all possible affected areas. We...More
Response from Kimberly B | Reviewed this property |
It was on travelzoocom. we tried to get another night with it but travel zoo was sold out. I'd check back though! You can buy adult tickets at the hotel desk and it saves I believe $6 per ticket and you can buy children's... More
It was on travelzoocom. we tried to get another night with it but travel zoo was sold out. I'd check back though! You can buy adult tickets at the hotel desk and it saves I believe $6 per ticket and you can buy children's tickets at the Kroger's nearby and save!