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Quality Inn & Suites

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151 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 150: English reviews
Port Washington, New York
Level Contributor
235 reviews
213 hotel reviews
common_n_hotel_reviews_1bd8 311 helpful votes
Reviewed 26 March 2016

Very good experience here: although I arrived after 1 a.m., check in was very easy, the front desk staff member was sweet and cheerful, and I had no trouble finding parking. This is a large hotel with a variety of different types of rooms--I had booked an insanely cheap one through Hotwire and it didn't turn out to have a... More 

Helpful?
Thank flyermontana
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

fylermontana, Thank you for the awesome review. We are glad you were happy with our accommodations. Our staff strives to make sure all guests are checked in quickly and efficiently. We have just installed new wi-fi and are in the process of putting all new bedding in the rooms. Looking forward to seeing you on your next stop. More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 March 2016 via mobile

Been staying here for a few years, since back when it was a Baymont. Always comfortable rooms, clean, and close to food and beverages. The staff always makes me feel welcome, and Roger, at the front desk, is great at check in and following up to find out if everything is satisfactory. The only negative comment I can make is... More 

Helpful?
Thank Paul H
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

Paul H, Thank you for the awesome review. We are glad you choose to stay with us. I am sorry you are not a fan of our liquid coffee. We do brew fresh coffee daily; it is in the air pots on the beverage table. We will see you soon. More 

Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2016

I found a coupon in the travel booklet. I was impressed with the hotel. The clerk was friendly and effiecient. The room was clean. I thought the bathroom was a litttle small. Breakfast was good. I would stay again.

Helpful?
1 Thank sheila m
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

sheila m, Thank you for taking the time to review our hotel. We are glad you were impressed. We will share your review at our weekly staff meeting. See you soon. More 

Broken Bow, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 February 2016 via mobile

I returned to akron and decided to stay here because the room rate was a few dollars cheaper than other hotels in the area. I guess i got what i paid for. The hotel looks good from the outside but on the inside its outdated some hallways smell musty, sheets on the bed were yellow instead of white, and the... More 

Helpful?
Thank Keifer L
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

Anthony B, Thank you for reviewing our property. I apologize that you felt you were staying in unsafe area. The Quality Inn has not had any problems with safety. I am shocked to read that hallway smelled musty. We just repainted the entire interior third floor.All rooms have just been updated with all new bed linens. I have tried to... More 

Grand Rapids, Michigan
1 review
Reviewed 27 January 2016

I've stayed at this Quality Inn several times and hope to continue staying there in the future. Each time I stay I see positive improvements in the physical condition of the property. The manager is providing great leadership and has assembled a team that cares about the guest experience. At this price point you are not going to get much... More 

Helpful?
Thank starkperc
Quality I, General Manager at Quality Inn & Suites, responded to this review

Starkperc, Thank you for taking the time out of your busy schedule to write this review. We are glad you noticed and mentioned the changes we are making. We will continue to do our best to provide quality service to all our guests. I will make sure to share this review with the "TEAM" at our weekly meeting. More 

Indiana
1 review
Reviewed 22 January 2016

The hotel is a hidden gem. The desk clerk had everything ready upon my arrival. The room was a little small, but clean. Breakfast was just enough. All staff I encountered was friendly. Price was great. I would definitely stay here again.

Helpful?
Thank meskier33
Quality I, General Manager at Quality Inn & Suites, responded to this review

Thank you for the awesome review. It is our goal to provide every guest with a positive experience. We look forward to seeing you again. More 

Conroe, Texas
1 review
Reviewed 5 January 2016

It was a great place to stay. I stayed 6 nights, and the staff made sure I had everything I needed. They were polite, helpful, and the rooms were quite and very comfortable. Breakfast was good daily.;

Helpful?
Thank John H
Quality I, Manager at Quality Inn & Suites, responded to this review

John H, Thank you for the awesome review. This review is just what we needed to see. The Quality Inn has just switched management. We believe that we have the staff and the clean rooms our guests are looking for. We look forward to seeing you again . More 

Fairlawn, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 October 2015

I used to use this hotel all the time for our groups when they come to town. TODAY THAT ENDED. We had guests come from out of town and I booked a room with them through Travelocity. When my guests came with their confirmation number and PROOF THEY PREPAID. The hotel claimed that they had NO record. What is worse,... More 

Helpful?
1 Thank tina F
Quality I, General Manager at Quality Inn & Suites, responded to this review

Tina, Thank you for your response. I would like to apologize for all the problems you incurred. I appreciate your honest feedback. The Quality Inn is now under new management. We have a new team and only good things are coming. We would like for you to give us another chance. More 

Sanibel Island, Florida, Usa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 September 2015 via mobile

No fridge or microwave, called front desk and was told I didn't request one. Beds hard as a rock. Worst choice hotel I've ever stayed in. Don't stay here. This is very expensive with a pet. never again.

Helpful?
1 Thank Diane D
Oneonta, New York
Level Contributor
75 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 3 September 2015

Unfortunately I wrote a lengthy review directly to this Quality Inn and should have saved what I wrote since I don't remember all the things I wanted to share. What I do recall is that it was rather hard finding where to enter for the lobby. I drove around the building probably twice before spotting it. It really could have... More 

Helpful?
Thank jminy

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 70 Rothrock Loop, Copley, OH 44321 (Formerly Baymont Inn and Suites Copley)
Region: United States > Ohio > Copley
Price Range: €59 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 117
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Also Known As:
Econo Lodge Copley
Copley Econo Lodge
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor at the end of the building!”
 of 5 bubbles kenyam782, 26 Sep 2016 | Read review
“Third floor rooms are interior.”
 of 5 bubbles sheilamJ190HO, 19 Feb 2016 | Read review
“My room was on the third floor. Interior entrance.”
 of 5 bubbles meskier33, 22 Jan 2016 | Read review
“Book with another Hotel”
 of 5 bubbles tinaF811, 12 Oct 2015 | Read review
“Check every appliance and the plumbing and toilet to be sure they work before committing to stay in the room.”
 of 5 bubbles montec152, 21 Jul 2015 | Read review
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