We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Extended Stay America - Akron - Copley - West

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Extended Stay America - Akron - Copley - West
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

49 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Akron - Copley - West
See the most recent reviews
Showing 49: English reviews
New Jersey
Reviewed 6 September 2014

Had reservations here in August. Drove 6 hours arrived at midnight. rang bell for service and entered the office ( wow it was even dirty in the office , the carpets were stained ). Was given a room on second floor that on first sight didnt look to clean. Opened up sofa bed for our daughter and it was broken...

 Report
Helpful?
Thank NJmailman
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the cleanliness of the rooms you were checked into is truly regrettable. We are very sorry for your experience. We can assure you that we have reviewed your feedback with our staff and have taken steps to ensure your...

ohio
Reviewed 3 August 2014

Spent the weekend here for the golf tournament and it was awful. Starting in the lobby you are greeted with the reek of smoke smell everywhere. Even the nonsmoking floor smelled. Don't look down because the floors in the lobby are filthy and the carpets in the halls are no better. Between the smoke smell and the cooking odors, it...

 Report
Helpful?
Thank knitgusknit
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am disheartened to read of the odors and cleanliness issues that you experienced during your stay. I will be meeting with my housekeeping staff to review our cleanliness standards to ensure that your experience is not repeated. As well, I am sorry to...

Missouri city
Reviewed 3 August 2014

This place is terrible. If you are looking for a overnight stay, STAY AWAY from here. Room was gross, patches of paint on walls, carpet dirty, molding from walls peeling off. The common areas are equally disgusting. I would have rather slept in my car. Elevator was also broken. They don't clean room daily, only if you stay for more...

 Report
Helpful?
1Thank Almans2009
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to read of the cleanliness issues you experienced in your room during your stay. Please know that as this hotel's manager, I will be working with my housekeeping staff...

Phoenixville, Pennsylvania
Reviewed 22 July 2014 via mobile

I called to make a res ervation for 8 rooms for 6.5 months to open a new reataurant in the area. Would have been a great location. We always used these properties when we travel. NEVER AGAIN!!!!! This was the worst. When I called I informed the rude lady RITA that I would be looking for monthly rates and bef...

 Report
Helpful?
Thank jim w
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

Jim - We received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding Rita is truly regrettable. We are sincerely sorry for your experience. Please accept our apologies. We will be retraining all of our staff to ensure that we are always providing our guests with the superior service that...

Akron, Ohio
Reviewed 6 July 2014

The staff here is very careless, unprofessional, and do everything in their might not to give discounts or refunds when you experience a problem. They argued with me upon checking in and again upon checkout about the price I reserved online saying I must've been wrong how is that when I have email confirmation stating the prices? But I will...

 Report
Helpful?
Thank Luxury L
Chicago, Illinois
Reviewed 28 May 2014

Same as him except I didn't see any cockroaches. With all the issues we had on our stay we actually stayed there. If we would have seen cockroaches, we would have we would have left as well. We were under the impression it was a hotel, but conditions seemed to be more appropriate for a motel than a hotel. They...

 Report
Helpful?
1Thank Hotel S
Atlanta, Georgia
Reviewed 29 October 2013

Not a great hotel to stay on long term.for temporary stay it is ok. Maintenance is very poor. Breakfast is free but not healthy. Written fruits are served during breakfast. Staff are cooperative and friendly in bature

 Report
Helpful?
Thank Venkata D
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you experienced maintenance issues while staying at our hotel and that our grab-and-go breakfast did not meet your expectations. In response, I am working with our staff to improve our repair procedures so future guests are not affected by the...

Buffalo, New York
Reviewed 23 October 2013

Stayed there for a couple of nights....for 70 bucks to get a full kitchen and a living room is a great deal.....but the place is kind of beat up....our room was worn...and not especially clean (the toilet was moldy)....the AC was right next to the bed and the deflectors were broken and it blew right on me all night....very uncomfortable....but...

 Report
Helpful?
Thank cuzinbuzzy
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the A/C in your room did not work properly and your room was unclean. In response, our maintenance staff has repaired the A/C unit and our...

Detroit, Michigan
Reviewed 12 October 2013

As an interpretive naturalist, I camp frequently. I don't mind insects, scat, or dirt. I requested non-smoking accommodations over the phone and was given a room in the non-smoking section of the building. The room smelled of smoke. The second room offered just smelled musty. When I turned the light on in the kitchen area of the second room, a...

 Report
Helpful?
Thank Vegan_Aurora
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry for the smoke odor in your first room and the level of cleanliness in your second room. In response, I am working with our housekeeping and to improve our cleaning procedures and inspection policies. As well, I will be working...

Reviewed 12 October 2013 via mobile

Turned on lights...roaches ran on kitchen counter. Ramen leftovers in sink. More roaches in hallway. Room had musty odor. NOT impressed with this place except for the very pleasant gal at the front desk.

 Report
Helpful?
Thank Scott G
Manager_11525, General Manager at Extended Stay America - Akron - Copley - West, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The pest issue you described is unacceptable, and I sincerely apologize for your experience. I am taking all necessary actions to ensure that this kind of issue does not happen again in the future. It is also regrettable to hear that the cleanliness of...

32 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13)
Viewed
Room/Suite (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Pool/Beach Area (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Room/Suite (9)
Viewed
Hotel & Grounds (3)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Copley hotels
0.1 km away
Extended Stay America - Akron - Copley - East
0.7 km away
Quality Inn & Suites
Quality Inn & Suites
#5 of 11 in Copley
155 reviews
0.2 km away
Baymont Inn & Suites Copley Akron
Show Prices
Show Prices
Show Prices
0.3 km away
Hawthorn Suites by Wyndham Akron/ Fairlawn
0.1 km away
Radisson Hotel Akron/Fairlawn
0.1 km away
BEST WESTERN PLUS West Akron Inn & Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Extended Stay America - Akron - Copley - West

Address: 170 Montrose West Ave, Copley, OH 44321 (Formerly Studio Plus)
Region: United States > Ohio > Copley
Price Range: €69 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Akron - Copley - West 2.5*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Extended Stay, Orbitz, Priceline, Hotwire, TripOnline SA and HotelQuickly so you can book your Extended Stay America - Akron - Copley - West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Akron - Copley - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful to have home cooked meals, and help save you money when traveling, cook it yourself.”
400debbiej, 9 Oct 2016 | Read review
“Avoid the highway side of building......”
Adam1128, 3 Dec 2014 | Read review
“go to another hotel”
NJmailman, 6 Sep 2014 | Read review
“Avoid this place”
knitgusknit, 3 Aug 2014 | Read review
“Choose another place to stay”
hotels961, 28 May 2014 | Read review
5 of 5