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Extended Stay America - Akron - Copley - West

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170 Montrose West Ave, Copley, OH 44321-1372
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Room & Suite (23)
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#7 of 11 hotels in Copley
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Non-smoking hotel
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
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75Reviews0Q+A18Room tips
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Popular mentions
Dana A wrote a review Jun 2021
1 contribution
I want to thank all the stuff for everything you done for me and my family. And making us feel at home.and welcome. keep up the good work and thank y'all for your time and help and making our stay nice.
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Date of stay: March 2021Trip type: Travelled with family
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Response from ESA GM, General Manager at Extended Stay America - Akron - Copley - West
Responded 5 weeks ago
Dana, thank you for being our guest and taking the time to share your review. We make every effort to provide service that is above and beyond your expectations, so we are thrilled to read that our diligent associates made you feel at home. We appreciate your recognition and look forward to welcoming you to Extended Stay America. Sincerely, Hotel Management
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Rosepetal2030 wrote a review Nov 2020
1 contribution
Such a great place. The service was great. Everyone was kind and helpful. would love to come stay here again. And I also recommend this place to anyone coming to have a peaceful getaway. Thanks for all your good work
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Date of stay: September 2020Trip type: Travelled on business
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Akron - Copley - West
Responded 20 Nov 2020
It is nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for recommending us to fellow travelers, and we look forward to your next stay. Sincerely, Hotel Management
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Stacy Ph wrote a review Aug 2020
3 contributions1 helpful vote
It’s not safe to stay in this hotel right now. Despite the sign on the front door mandating masks, none of the guests in the lobby or on the elevators were wearing them, and the person at the desk wasn’t enforcing the rule. Plus, it smells gross, and the furniture in the rooms is all scratched up. I moved to the Holiday Inn up the road and am quite happy!
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Date of stay: August 2020Trip type: Travelled solo
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Response from iResponze Alerts, Agency / Consultant at Extended Stay America - Akron - Copley - West
Responded 2 Aug 2020
Thank you for staying with us and for your feedback. We want to share that we are closely following and monitoring all applicable state, county, and federal mandates regarding COVID-19 and reacting appropriately in this fluid environment. We strongly encourage physical distancing and provide reminders throughout the hotel. As many families visit in the peak summer season, their preference is to be closer in proximity related to social distancing which may reflect some of your observations. Our associates are required to wear masks, follow strict safety and cleaning protocols, and complete training about COVID-19. The safety and security of our guests is always our utmost priority. Your comments regarding the odor and the furnishing will be discussed with the appropriate individuals in an effort to enhance our service. Thank you again for your feedback, and we hope to regain your trust on your next visit to the area. Sincerely, Hotel Management
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Customer wrote a review May 2020
1 contribution
Have had better experiences seems they are letting things go since this virus .. had to purchase ant traps trash was overflowing just was disappointed in this visit left early. Internet was lagging as well.
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Date of stay: May 2020Trip type: Travelled as a couple
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Response from iResponze A, Manager at Extended Stay America - Akron - Copley - West
Responded 1 May 2020
Thank you for choosing to stay with us once again and for the review. We apologize this visit did not live up to the standards you expect under typical circumstances. Due to recent events, we have needed to limit our services. We are doing everything we can to keep things as normal as possible; however, we are genuinely sorry for any inconvenience. We are grateful for your patience and understanding and hope you will revisit, so we can provide a much better experience. Sincerely, Hotel Management
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TeamMarriott wrote a review Apr 2020
1 contribution
Being in quarantine, I thought I could share some of my previous experiences. I had a comfortable time here. It is what it is. You pay less but you get value for sure. If they could work on some uplifts and renovations, that would be even better. Bur their assets are their staff. Very cheerful and helping. Thank you - Jack Miller
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Date of stay: January 2020
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Response from iResponze A, Manager at Extended Stay America - Akron - Copley - West
Responded 12 Apr 2020
Thank you for the positive review and for taking the time to recognize our hotel. We are glad you found us to be a good value and our staff friendly and helpful. Our team will be pleased to know they had a role in making your stay with us a memorable one. We will also share your feedback regarding the need to update with appropriate individuals in our organization as we begin formulating plans for future renovations. It was our pleasure hosting you at Extended Stay America, and we would love to see you again once the circumstances get better. Sincerely, Hotel Management
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PRICE RANGE
US$58 - US$81 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Studio Plus
LOCATION
United StatesOhioCopley
NUMBER OF ROOMS
72
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Frequently Asked Questions about Extended Stay America - Akron - Copley - West
Which popular attractions are close to Extended Stay America - Akron - Copley - West?
Nearby attractions include Urban Air Trampoline and Adventure Park (0.5 km) and Regal 12 Montrose Theater (1.2 km).
What are some of the property amenities at Extended Stay America - Akron - Copley - West?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Extended Stay America - Akron - Copley - West?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Extended Stay America - Akron - Copley - West?
Guests can enjoy free breakfast during their stay.
Is parking available at Extended Stay America - Akron - Copley - West?
Yes, free parking is available to guests.
What are some restaurants close to Extended Stay America - Akron - Copley - West?
Conveniently located restaurants include Fleming's Prime Steakhouse & Wine Bar, Hyde Park Prime Steakhouse, and Winking Lizard Tavern.
Are there opportunities to exercise at Extended Stay America - Akron - Copley - West?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Extended Stay America - Akron - Copley - West?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Extended Stay America - Akron - Copley - West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Extended Stay America - Akron - Copley - West?
Many travellers enjoy visiting Stan Hywet Hall & Gardens (8.7 km), Hale Farm and Village (8.8 km), and Hower House (13.4 km).
Is Extended Stay America - Akron - Copley - West accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.