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Holiday Inn Columbus Dwtn-Capitol Square

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175 E Town St, Columbus, OH 43215-4609
COVID-19 update: See the added health and safety measures this property is taking.Read more
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HurbUS$151
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (67)
Room & Suite (91)
Dining (15)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Columbus Dwtn-Capitol Square
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#78 of 165 hotels in Columbus
Location
Cleanliness
Service
Value
Discover all that downtown Columbus has to offer at the convenient, comfortable Holiday Inn Columbus Downtown Capitol Square. You are at the heart of everything; shopping, dining, entertainment and the arts. You are within a short distance of German Village, Short North Arts District, The Arena District, the Greater Columbus Convention Center, Nationwide Arena, home of the Columbus Blue Jackets, and the new Huntington Park, home of the Columbus Clippers. We offer a complimentary airport shuttle to get you back and forth to John Glenn International Airport, just 8 miles away. The Capital building, Federal building, Grant Hospital, Children's Hospital, and Nationwide are all less than five minutes away. The hotel is ideally situated whether you are traveling on business or pleasure. The professional and friendly staff of this Columbus hotel is waiting to make your stay away from home as comfortable as possible.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Restaurant
Free airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Kids' meals
Snack bar
Wine / champagne
Vending machine
Free shuttle or taxi services
Shuttle bus service
Banquet room
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
400Reviews10Q+A61Room tips
Traveller rating
  • 88
  • 125
  • 94
  • 57
  • 36
Time of year
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Popular mentions
itstefwithaf wrote a review Apr 2021
Parkersburg, West Virginia30 contributions7 helpful votes
Great stay for a short weekend. Easy to navigate, clean, quiet and good grab and go (covid era, free) breakfast. Would definitely stay here again when downtown. Nothing to really complain about or dock rating. Def worth the $90/nt. (W tax)
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Date of stay: April 2021Trip type: Travelled as a couple
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Dennis M wrote a review Nov 2020
Cleveland, Ohio28 contributions19 helpful votes
Checked in and found bed bugs. Immediately checked out. Front desk person took my telephone number and a promised phone call on Monday when the manager would be in. Never heard anything. Other options out there. This picture does not do justice jow gross it was. I should have known better when we watched a drug deal go down in the parking lot.
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Date of stay: October 2020Trip type: Travelled with family
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Response from IHG Service, Owner at Holiday Inn Columbus Dwtn-Capitol Square
Responded 25 Nov 2020
Hello DennisM307, Thank you for taking the time to leave us feedback. I want a well-inspected and clean lodging space for our guests at all times, and I am sorry to learn about the unpleasant surprise found in the room allocated for you. I have alerted the hotel management regarding your comments, and I trust their capacity to look into this and ensure that similar issues are avoided in the future. I have also sent you a private message regarding your experience. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Rafael Fiorda wrote a review Aug 2020
Evanston, Illinois1 contribution
I stayed at Holiday Inn for one night on June 27th and they made a hold on my credit card. However, the hold was never released and they actually charged my card. I have lost count how many times I have called the hotel to get it solved and get my money back for something they should not have charged me. Some of the times the front desk person was really rude and in several occasions they said that they would verify and call me back, which never happened. In the moments that I could talk to the manager (which was not easy since she is usually not there) she was actually nicer but did not solve the problem either. They keep saying that the amount is going to be refunded to my credit card, but I never got the refund. It has been more than a month since I stayed at Holiday Inn Columbus Downtown and I am still trying to get this refund. In summary, only stay at this hotel if you are willing to loose your deposit and spend time and patience trying to get it back without knowing when. So if you stay there, good luck.
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Date of stay: June 2020
Location
Cleanliness
Service
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Response from IHG Service, Owner at Holiday Inn Columbus Dwtn-Capitol Square
Responded 17 Aug 2020
Hello rfiorda, Thank you for taking time to share your experience with us. I am sorry to hear the billing concern and level of service you received. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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02slugbug wrote a review Feb 2020
Iowa44 contributions9 helpful votes
Stayed 2 nights in a 6th floor room facing rear parking lot,room was quiet away from the elevator,heater was a little noisey,bathroom was small but served its purpose. Has a resturant on property. Took the hotel shuttle several times Thomas the driver was awesome!!
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Date of stay: February 2020Trip type: Travelled on business
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JohnStorrie wrote a review Feb 2020
45 contributions10 helpful votes
In town for a week long business trip I stayed on the 10th floor. The ice machine on this floor was broken the entire 6 days of my stay, the toilet in my bathroom was broken at the base bolts and would tip each time in use. Also, there was debris on the bathroom floor from what appeared to be a hole knocked in the ceiling. The Mens restroom downstairs by the conference rooms needed a good floor scrubbing as your shoes would stick to the floor. It was this way the entire week. Also, one-half of the sinks in the mens room were out of hand soap the entire week. Burger Theory was outstanding and the bar was open late each night which made for relaxing after long days in conference rooms very enjoyable and the staff was outstanding.
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Columbus Dwtn-Capitol Square
Responded 4 Mar 2020
Dear JohnStorrie, Thank you for sharing your impressions of your recent stay with us. I am very happy that the customer care in our hotel and that the opening hours of our bar met your expectations. I also take note regarding your comment about the broken ice machine and our toilette. Please be assured that I will share it with our hotel management for assessment. I apologize if this might have caused you inconvenience. Thank you once again for your feedback and we would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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PRICE RANGE
US$92 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn columbus downtown capital square hotel columbus, columbus holiday inn
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
240
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Frequently Asked Questions about Holiday Inn Columbus Dwtn-Capitol Square
Which popular attractions are close to Holiday Inn Columbus Dwtn-Capitol Square?
Nearby attractions include Ohio Theater (0.4 km), Ohio Statehouse (0.5 km), and Columbus Commons (0.3 km).
What are some of the property amenities at Holiday Inn Columbus Dwtn-Capitol Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn Columbus Dwtn-Capitol Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Columbus Dwtn-Capitol Square?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at Holiday Inn Columbus Dwtn-Capitol Square?
Yes, paid public parking on-site and secured parking are available to guests.
What are some restaurants close to Holiday Inn Columbus Dwtn-Capitol Square?
Conveniently located restaurants include Dirty Frank's Hot Dog Palace, Sidebar, and Mikey's Late Night Slice.
Are there opportunities to exercise at Holiday Inn Columbus Dwtn-Capitol Square?
Yes, guests have access to an indoor pool during their stay.
Does Holiday Inn Columbus Dwtn-Capitol Square have an airport shuttle?
Yes, Holiday Inn Columbus Dwtn-Capitol Square offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Holiday Inn Columbus Dwtn-Capitol Square located near the city centre?
Yes, it is 0.7 km away from the centre of Columbus.
Are any cleaning services offered at Holiday Inn Columbus Dwtn-Capitol Square?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Columbus Dwtn-Capitol Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.