excellent hotel. great location, nice and responsive staff. very clean and the gym is open. It is located close to the north market and walking distance to garage and the convention center. Just wish they have a closer garage!
What I really like a out the Hyatt is how clean it is and how friendly the front desk people always are when I arrive. Very welcoming. It's also in a convenient location right down from Nationwide Arena.
Trrrible comments by cleaning personal about guests bringing Covid to the hotel person was running away from the guests disallowing using restrooms when she was cleaning it literally saying things as such “ I don’t care if you have to piss on the floor - but you are not using this bathroom when I am in here “!!!!
We were there for a sporting event, the hotel staff was fantastic and very attentive when there was a noise issue with the adjacent room at 10:15 pm. The beds were comfortable and towels were fluffy. Enjoyed our stay.
Very disappointed with our stay. Rooms are small, not very clean, and parking situation is terrible. Front desk staff is not very helpful. Bathrooms are very dangerous. Bath mat not put in shower after housekeeping cleaned room and rolled up under sick which is not best place for guests to find item.
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