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Crowne Plaza Columbus Downtown

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468 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Norwalk, Ohio, United States
Reviewed 4 March 2017

Great location / Excellent service. We stayed at the Crowne Plaza Columbus Downtown for a Columbus Blue Jackets hockey game. The hotel is in a great location. The rooms have character. My experience exceeded my expectations - Approximately 10 days after I checked out of the hotel I concluded that I may have left my favorite winter coat at the...

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Helpful?
Thank Theresa A R
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you, Theresa, A R. for taking the time out of your schedule to share your experience. I have shared your review with Gina and she joins me in saying THANK YOU for your kind words. Our team here at the Crowne Plaza Columbus downtown takes great pride in our hotel and feedback such as yours motivate us in our...

Indiana
Reviewed 1 March 2017

I chose this hotel for a one night stay due to it's proximity to Nationwide Arena and competitive price. Checkin was quick and my assigned room was comfortable. If I stay again; I'll ask not to be on the third floor since the 24 hour gym attracted a lot of foot traffic and noise.

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Thank Brad208
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Brad for reviewing our hotel in regards to your recent stay. Our location is indeed close to several attractions and amenities. We are also connected to the Greater Columbus Convention Center by a sky walk. Thank you again for your valuable feedback and we hope to serve you again in the very near future. Kobbie Larbi

Cleveland, Ohio
Reviewed 23 February 2017

My mom, sister and I came to stay here to go to disney on ice. We had a very easy check in. When i made my reservation they only had a king bed and a pull out couch available but when we checked in the person at the desk offered us two queen beds which was perfect! they also accommodated...

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Thank JJac0b
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you so much for taking the time out of your schedule to share your recent stay experience. I have shared your review with our entire team and they join me in saying thank you. We will utilize your feedback in our ongoing efforts to improve our guest experience on a daily basis. We hope to serve you once again...

wabash
Reviewed 22 February 2017

this place is great i stay in hotels 3 to 4 nights every week and i have to say this place was nice from the time we checked in until check out.front desk was great room was clean and nice , parking was ok attached to the hotel with a walkway and easy access, but next time i will use...

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Thank Keith H
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing our hotel in regards to your recent stay. We are glad to have met and exceeded your expectations. We take great pride in our hotel and your feedback reinforces our daily commitment in making every guest experience the best it can be. Our valet parking gives you as many in and out privileges compared to the...

Berea, Ohio
Reviewed 22 February 2017

We chose to stay at the Crowne Plaza in downtown Columbus due to a dance competition being held next door at the convention center. The location is excellent and made our weekend at the competition a positive experience. The hotel room was smaller than I'm used to, but extremely clean and comfortable. The hotel was really busy as there was...

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Thank jenniferfB2115TP
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for choosing to stay at the Crowne Plaza downtown during your recent visit to Columbus. Our location is indeed excellent when you are in town for an event at the convention center. Our housekeeper do a great job in making sure every guest room is thoroughly cleaned. I sincerely apologize for the delay in room service. I have...

Mineral Wells, West Virginia
Reviewed 20 February 2017

Came to a local convention and stayed at the Crowne Plaza because it doesn't have the problems like at the Hyatt when you can't get on the elevator because people are messing with the buttons. The room service was great and the bartender was awesome.

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Thank Cameron Q
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Cameron Q. for sharing your experience in regards to your recent stay. We are delighted that you enjoyed our hotel amenities and our outstanding customer service. I have shared your review with our entire team and they join me in saying thank you. Looking forward to serving you again on your next visit to Columbus, Ohio. Kobbie Larbi

Beckley, West Virginia
Reviewed 14 February 2017

Stayed at this hotel while attending a show for work. The hotel itself was clean and the employees were all friendly from the front desk to housekeeping. This is my second time staying at this property and I would recommend it to anyone looking for a consistent place to stay.

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Thank RoamingMountaineer
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing our hotel in regards to your recent stay. Guest satisfaction is our top priority and we are delighted to have met and exceeded you expectations. We appreciate your loyalty and we cannot wait to serve you again soon. Kobbie Larbi Operations Manager

Cortland
Reviewed 14 February 2017 via mobile

Wonderful stay. Great staff. Exercise room clean and modern. Would stay again. The facility was clean and fresh. Room was quite and bed comfortable. Elevators were quick without lengthy wait even on the 12th floor.

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Thank Kevin P
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

We take great pride in serving our valuable guests. Our entire team here at the Crowne Plaza Columbus downtown joins me in saying thank you for your encouraging feedback. We hope to see you soon. Kobbie Larbi

Clearwater, Florida
Reviewed 13 February 2017 via mobile

Enjoyed my stay. Tip: stay on 12th floor for free breakfast, lounge area Witt pop and water all day, evening free snacks, which were very nice , person barerender in evening. 12th floor rooms are the same as other floors. Got 8 free drink coupons at check in for being a gold member. Check out wasn't smooth and took too...

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Thank maryh911
Kobbie L, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for choosing the Crowne Plaza Downtown during your recent visit to Columbus, OH. It surely pays off to be an IHG Rewards member! The benefits are endless. I do apologize for the delay during checkout. I can assure you that this is not the norm. I am glad that we were able to investigate thoroughly in to your...

Fairborn, Ohio
Reviewed 7 February 2017

I recently stayed here for an event at the Convention Center. It was very convenient to be able to get to the Convention Center without even needing to go outside. The hotel met the level of comfort and service that I have come to expect from Crowne Plaza properties.

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Thank OhioanMike
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to leave this positive review of our hotel and location. We look forward to welcoming you back! Dirk Bengel, General Manager Crowne Plaza Columbus Downtown

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Region: United States > Ohio > Columbus
Price Range: €109 - €310 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
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Rochester, New York
9 months ago
Rochester, New York
9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Location. Across the street from Convention Center.”
timbX5273UC, 11 Apr 2017 | Read review
“choose another hotel”
MamaRoxx, 30 Mar 2017 | Read review
“Excellent location - Superior Service”
theresaar, 4 Mar 2017 | Read review
“I was on the 9th floor and the room was very quiet”
RoamingMountaineer, 14 Feb 2017 | Read review
“Do not stay here.”
jxw1113, 7 Nov 2016 | Read review
5 of 5