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Crowne Plaza Columbus Downtown

510 reviews
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Traveller (107)
Room & Suite (73)
Dining (4)
Overview
  • Excellent31%
  • Very good39%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
“max and ermas”(13 reviews)
“nationwide arena”(42 reviews)
“front desk”(85 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Rooms
29 Jan30 Jan
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1 room, 2 adults, 0 children
Standard Room
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Reviews (510)Write a Review
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159
185
98
40
23
Show reviews that mention
All reviewsmax and ermasnationwide arenafront deskvalet parkingcovered walkwayexecutive floorcolumbus downtownthe club loungeshort northhotel barself parknorth marketshower headnice staycorner roomvalet servicewould stay here again
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11 - 15 of 505 reviews
Reviewed 13 October 2017

I didn't know hotels come with SEMEN stains?! Not to mention month old dust on the bathroom sink, someone else's hair, layers of dust on the TV, dresser, A/C vent falling off, carpets filthy, light shades broken and cracked, ceiling is messed up, shower has...More

Thank Justin T
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

We appreciate you sharing your recent experience with us. Your valuable feedback will help our team improve for our future guests' stays.

Reviewed 7 October 2017

IV'e just stayed 5 nights at the Crown Plaza while attending a convention at the nearby convention center. The location is perfect: it is a short walk to the Convention Center (and you can get there via elevated and covered walkways if you prefer not...More

Thank Hadley B
Response from IHGService, Guest Relations Manager at Crowne Plaza Columbus DowntownResponded 21 October 2017

Hi Hadley B, Thank you for staying at our hotel and sharing your valuable feedback. As one of our valued business travelers, you are our most important guest. I am happy to learn our hotel location and room accommodation worked well for your needs. However,...More

Reviewed 2 October 2017

The hotel itself was excellent, but the effort it took to actually get to the room....that was another story. We drove around the block in circles looking for the right parking garage several times before we called the front desk and has to ask. There...More

Thank djak12
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

Thank you for sharing your comments about your stay with us. We will reevaluate the current signage for self-parking and the Mezzanine elevator to better assist future guests. We hope that you enjoyed your stay and will come back to visit us in Columbus again...More

Reviewed 2 October 2017

We stayed here one night to attend a concert at Nationwide Arena that ended up being cancelled. The room was clean, large and comfortable, however we heard conversations from the room next to us. Check in took 15-20 minutes at 2pm and there was still...More

Thank Richbutnot
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

Thank you for making us a part of your concert weekend, even though the concert was cancelled at the last minute. We appreciate you sharing your feedback on your stay with us so we can improve in those areas mentioned. Please come back and see...More

Reviewed 13 September 2017 via mobile

The room looked like it had recently been remodeled. Expensive for what the hotel has to offer. When we checked in our room was not clean so they gave us another room and gave us complimentary breakfast for 2 days. No restaurant at the hotel....More

Thank wrightwright
Response from Rebecca G, Director of Sales at Crowne Plaza Columbus DowntownResponded 25 October 2017

Thank you for staying with us here at the Crowne Plaza Columbus Downtown! We appreciate you sharing your feedback and hope that you will stay with us again the next time you are in town.

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$128 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$128 - US$285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms
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Traveller (107)
Room & Suite (73)
Dining (4)
Hotel & Grounds (63)
Bathroom (16)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
mauneja
4 July 2017|
AnswerShow all 5 answers
Response from Campers1963 | Reviewed this property |
I would check with the hotel before making a reservation
0
Votes
avermsm
7 March 2017|
AnswerShow all 7 answers
Response from BFitzpatrick33 | Property representative |
Bed bugs are a very serious issue in our industry today. This is not a subject to be taken lightly and one that is acted on immediately. Although we have our hotel inspected regularly for any evidence of bed bugs, we also... More
0
Votes
nitroliz
21 November 2016|
AnswerShow all 2 answers
Response from BFitzpatrick33 | Property representative |
Thank you so much for letting us know how much you enjoyed the bed as well as your stay at Crowne Plaza Columbus Downtown. We use Serta Emerald Suite beds throughout the hotel and agree, they are fantastic! We hope to see... More
1
Vote
Room Tips
"Top floors, provide the best views and have the executive-sized rooms."
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"Become a club member."
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"I don't think there is a good view from any of the rooms so take what you get"
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"Overall, a very nice place to stay."
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