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Crowne Plaza Columbus Downtown

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468 Reviews from our TripAdvisor Community

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Coldwater, Ohio
Reviewed 1 week ago

I was there for business and a Bon Jovi concert. I left behind my lap top and was able to pick it up a week later. They found it in my room and were very nice to keep it for me. It is a great location and the lounge is very nice. Great service and nice people from the front...

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Helpful?
Thank Tim B
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you, Tim B., for your loyalty and sharing your experience regarding your several stays. Our entire team take immense pride in our hotel and we sincerely appreciate your valuable feedback. Our lost and found department does a fantastic job in ensuring every item left behind by guest are accounted for. We look forward to serving you once again. Kobbie...

Reviewed 2 weeks ago

Last year, I stayed at the Hyatt and it was more inexpensive than Crowne Plaza. The Hyatt was more modern and super nice. For the higher price, I was expecting a lot more than what I got. The breakfast was gross too. It was fine, but definitely, go for the Hyatt instead

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Helpful?
Thank Charlotte G
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience regarding your recent stay. Please know that your feedback is valuable to us and we will utilize it in making every guest experience the best it can be. Hotel rate changes throughout the year and you could have visited us on a peak day/weekend. We share your concern about our hotel needing a refresher...

Columbus, Ohio
Reviewed 2 weeks ago via mobile

This is a great place to hold a meeting. The decor is sharp and comfortable. I was attending a board of directors meeting for a very large company that is Columbus based and the service was amazing. The A/V technician Jonathan was top notch and very well trained and had a servants heart. The food was amazing and the dessert...

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Helpful?
Thank eobert
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time out of your schedule to share your experience regarding your recent stay. Feedback, such as yours reinforce our daily commitment in providing exceptional service to our valuable guests. Our entire team including Jonathan joins me in saying thank you for your kind words. We look forward to serving you again soon! Kobbie Larbi

Chicago, Illinois
Reviewed 2 weeks ago via mobile

This hotel is attached to the convention center and has tunnel connections so you never need to go outside. The lobby bar is nice and well-served. The check-in staff is pleasant and client-focused. The rooms are significantly out of date. The hallways look like they have not been renovated in a long time and the carpet is showing wear and...

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Helpful?
Thank Lance E
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience in regards to your recent stay. We are glad that you enjoyed our superior service and our connectivity to the convention center. We understand that our property need a face lift but we do take cleanliness and guest satisfaction very seriously. I have shared your comment about our elevator to our Chief Engineer and...

Strongsville, Ohio
Reviewed 3 weeks ago

We stayed March 25th and 26th, in town to see a Saturday afternoon Blue Jackets game. It was $225 a night, which I thought was ridiculous. Once you get past the lobby it is extremely dated and worn. There were two of us and you get exactly 2 towels, 2 hand towels and 2 washcloths, one per person. The towels...

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1Thank Leigh Anne B
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Good day Ms. Leigh Anne B, Thank you for sharing your concerns in regarding your recent stay at the Crowne Plaza Columbus downtown. It is very unfortunate you did not find value for the price you paid for your hotel accommodation. Our revenue management team do a thorough research before setting up rates. These are some of the factors they...

Aurora, Colorado
Reviewed 3 weeks ago

This hotel is very dated in its furnishings and general ambiance. I was disappointed. And the front desk staff were aloof and not very helpful... which was also very disappointing. Each interaction I had with them made me feel like I was imposing on them by asking a question.

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Thank MamaRoxx
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for sharing your experience in regards to your recent stay. I sincerely apologize for the level of service you received during your stay. I can assure you that this level of service is very unusual of our staff. We take great pride in our hotel and I will do anything in my capacity to investigate in to this...

Brook Park, Ohio
Reviewed 4 weeks ago

Trying to be budget conscious, I booked using cash and points. I am really glad we did not pay full price for this stay. There was nothing really bad, just many little things that added up to not the best experience. Bed was extremely uncomfortable, seemed old. The pillows were small, not even standard size. I have never seen pillows...

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Helpful?
Thank momof3BrookPark_Ohio
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing our hotel in regards to your recent stay. Our hotel’s proximity to several attractions and amenities makes it a great place to stay. I would like to apologize on behalf of our entire team for the little things that did not make your stay exceptional. We take great pride in our hotel and we will surely...

Reviewed 17 March 2017

Loved my experience at this hotel. Small deduction for the rough internet start. Great place for a meeting or for vacation. Would absolutely recommend to someone who was hosting a meeting and needed a venue. Would recommend to someone who was traveling to Downtown Columbus.

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Thank Thomas W
KLarbi, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you Thomas W. for sharing your recent stay experience at the Crowne Plaza Columbus downtown. Our hotel is indeed a great place for hosting meetings and for people visiting the downtown core. Our entire team joins me in saying thank you for recommending our hotel. We would like to know more details about your internet experience so that we...

New Kensington, Pennsylvania
Reviewed 14 March 2017 via mobile

Traveled with my daughter to see a show at Nationwide Arena room was clean and extremely close to the arena. We were able to walk to the show. Would stay here again. Check in and out was easy staff was very friendly we used the valet for the car very efficient and quick!!

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Thank Tricia S
BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for reviewing the Crowne Plaza Columbus downtown in regards to your recent stay. We are pleased to have met and exceeded your expectations. Our close proximity to several amenities and attractions in Columbus make our property the perfect place to stay. Providing exceptional service and clean rooms is our daily commitment to our valuable guests. We cannot wait...

Palm Coast, Florida
Reviewed 12 March 2017 via mobile

I've travelled for work extensively, both in the USA and abroad and have never felt more at home than at the Crowne Plaza Downtown. The hotel is fine but the five stars belong to Laura at the bar. She is not only a 5 star bartender but she is a lovely person that makes business travel tolerable by making you...

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Thank arne42
BFitzpatrick33, Front Office Manager at Crowne Plaza Columbus Downtown, responded to this review

Thank you for taking the time to share your experience at the Crowne Plaza Columbus downtown. Your valuable feedback reinforces our daily commitment to meet and exceed our guest's expectations. I have shared your review with Laura, Shannon and our entire front line team and they join me in saying thank you! We take great pride in our hotel and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Region: United States > Ohio > Columbus
Price Range: €109 - €313 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
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Rochester, New York
9 months ago
Rochester, New York
9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Location. Across the street from Convention Center.”
timbX5273UC, 11 Apr 2017 | Read review
“choose another hotel”
MamaRoxx, 30 Mar 2017 | Read review
“Excellent location - Superior Service”
theresaar, 4 Mar 2017 | Read review
“I was on the 9th floor and the room was very quiet”
RoamingMountaineer, 14 Feb 2017 | Read review
“Do not stay here.”
jxw1113, 7 Nov 2016 | Read review
5 of 5