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Courtyard Columbus West

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2350 Westbelt Dr Immediately at the Roberts Road Exit off I-270, Columbus, OH 43228-3822
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$101
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US$101
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (57)
Room & Suite (21)
Dining (9)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Columbus West
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#62 of 164 hotels in Columbus
Location
Cleanliness
Service
Value
Travellers' Choice
Courtyard Columbus West showcases a new modern style and home-like comfort for your Hilliard, Ohio area visit. Whether you're in the area for work or play, you're sure to feel relaxed and invigorated at our hotel, thanks to our friendly service and great amenities. All 150 of our hotel rooms and suites offer marble bathrooms, pillowtop mattresses, and free high-speed Wi-Fi, as well as ergonomic desks. Other perks for your stay include a heated indoor pool and a fitness center, as well as 5,208 square feet of versatile venue space for meetings, weddings, and special events. And thanks to our terrific location, just off Interstate 70 and 270, our hotel places you moments from downtown Columbus, Ohio State University, and attractions like Hollywood Casino. We look forward to having you join us!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
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218Reviews3Q+A42Room tips
Traveller rating
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Popular mentions
Tyroneb312 wrote a review Mar 2021
6 contributions
Tried to call for reservations a week prior to a soccer event and was told that it's 1st come 1st serve, even with reservations. The front desk said that she don't write the rules but I could not get her to explain how does that make sense to reserve a room, pay for it, drive 4 hours to get there and not have a room? That defeats the purpose of setting reservations. I will call back at a different time when that particular clerk is not there. They did not seem too enthusiastic to make me feel welcomed.
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Date of stay: March 2021Trip type: Travelled on business
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Response from Matt Shaner, Guest Services / Front Office at Courtyard Columbus West
Responded 2 weeks ago
Good Afternoon Tyroneb312, We are sorry to hear about this encounter and the miscommunication demonstrated by our staff during your encounter. We do not operate on a first come first serve basis here. We are always available to make a reservation for our guests and will have a room ready for every reservation. We will be sharing your experience with our staff to use as a learning moment so we may grow and better serve our guests.
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Norman P wrote a review Mar 2021
Newtown, Pennsylvania93 contributions48 helpful votes
I want to warn the Tripadvisor community of a frightening policy at this hotel and probably Marriott in general. I rented a hotel for my son as he is driving across country. He has the same credit card as I do and my Marriott Bonvoy membership. We checked in via the app. Nevertheless, he was refused entry when he arrived at 1 am in the morning after driving all day. Imagine throwing someone on the street in the middle of the night. The clerk claimed that someone under 21 can't check in under their policy but I see nothing on the Marriott website that says this. Pretty outrageous and I will reconsider my use of this chain as a result.
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Date of stay: March 2021
Service
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Response from Matt Shaner, Guest Services / Front Office at Courtyard Columbus West
Responded 4 weeks ago
Hello Mr Petty, We are sorry we were unable to accept your sons due to his age. Our individual hotels policy is that you must be 21 in order to check in. Other hotels, including those outside Marriott brands vary in check in age. Age requirements range from 18 to 25 years old. Thank you for bringing this to our attention that our age policy isn't on our website. We understand how upsetting this misinformation may of been for you and are working to unsure this doesn't happen again. We apologize for any inconvenience this may of caused for your son. We do hope you continue to use Marriott brands in the future.
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NJB wrote a review Mar 2021
Gainesville, Georgia4 contributions2 helpful votes
Lisa, the Front Desk Clerk, absolutely was a five star employee (the room itself was average)! I was in town due to a medical emergency of a family member and booked the hotel very last minute. Lisa went out of her way to make sure that I had everything I needed for my stay. She went above and beyond and even left a very considerate care package and personal note at my hotel room door. Most of my stay was stuck in my room waiting on news from hospital due to the coronavirus restrictions. Her act of kindness truly brought some light and love to a very sad situation. I will never forget her sincere thoughtfulness.
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Date of stay: February 2021Trip type: Travelled solo
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Response from Matt Shaner, Guest Services / Front Office at Courtyard Columbus West
Responded 5 Mar 2021
Thank you for your kind words and we are thrilled you enjoyed your stay. Lisa truly is a super star and a key asset to our team.
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Jay Wisniewski wrote a review Feb 2021
1 contribution
The hotel and our room were clean, comfortable and up to COVID standards. The staff we met were helpful and really nice people. We felt very welcome there. Overall a great stay! We will definitely be back!
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Date of stay: January 2021Trip type: Travelled as a couple
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Response from Michael Scavotto, Other at Courtyard Columbus West
Responded 20 Feb 2021
Good day to the Wilburys! Thank you for staying with us and for taking the time to share your positive response. I will be sharing your feedback with the team as they come in to work. We all appreciate your feedback and we look forward to having you back with us. Stay well/Stay safe -
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Lorenzo M wrote a review Feb 2021
1 contribution
I stayed at the courtyard for a few days and had a terrific experience. The staff kept up with Covid protocols. Everyone I interacted with had such a positive attitude. It was quite refreshing after a long day at work. I will definitely be coming back.
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Travelled on business
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Response from Michael Scavotto, Other at Courtyard Columbus West
Responded 20 Feb 2021
Good day, Renzo - Thank you so much for staying with us at the Courtyard Columbus West/Hilliard and for taking the time to write a wonderful review. Your comments are much appreciated and will be shared with the team as they come to work. We look forward to having you back with us! Stay well/stay safe
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Previous
PRICE RANGE
US$104 - US$210 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott columbus west hotel columbus, courtyard columbus west, columbus courtyard, columbus marriott
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
150
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Frequently Asked Questions about Courtyard Columbus West
Which popular attractions are close to Courtyard Columbus West?
Nearby attractions include Breakout Games - Columbus (7.0 km), Hayden Falls Park (7.4 km), and Homestead Metro Park (7.5 km).
What are some of the property amenities at Courtyard Columbus West?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Columbus West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Columbus West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard Columbus West?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Columbus West?
Conveniently located restaurants include Z Cucina di Spirito, Jeni's Splendid Ice Creams, and Starliner Diner.
Are there opportunities to exercise at Courtyard Columbus West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard Columbus West?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Columbus West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Courtyard Columbus West?
Many travellers enjoy visiting Franklin Park Conservatory and Botanical Gardens (14.7 km), German Village (12.1 km), and Kelton House Museum & Garden (12.5 km).
Is Courtyard Columbus West accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.