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Embassy Suites by Hilton Columbus

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906 Reviews from our TripAdvisor Community

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Ohio
Reviewed yesterday NEW

This hotel newly renovated. Can't recommend enough. Loved it. Evening reception and breakfast buffet was once again amazing. Staff was top notch! Room was large and clean. Elevators were a little slow but hotel was at full capacity.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank corinnesusan
Cleveland, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

I booked online and requested additional towels and coffee and I'd bet you a million dollars that the staff wouldn't deliver but my requests were in the room when we arrived. Staff at the front desk was friendly and accommodating as we're the bartenders and house keeping. The interior is modern and relatively well kept. One elevator was down for...

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Helpful?
Thank timothyk803
About Hotel's Favourite Review
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for your good review and we are glad you enjoyed your stay. Your good review is appreciated and we hope to see you again soon.

NewPortRichey, FL
Reviewed 2 days ago NEW

The complimentary breakfast and hospitality hour is wonderful. This common space was totally redone and it is very inviting and new. I Travelzoo to Columbus frequently and always stay here. Love the spacious suites. My room was also recently remodeled.

Review collected in partnership with Embassy Suites Hotels
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Thank jgkg
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for returning to stay here at the Embassy Suites by Hilton Columbus during your visits to our area. Your good review is appreciated and so is your business. We are looking forward to hosting you again then next time you are in our area.

cleveland, United States
Reviewed 1 week ago

Welcoming staff, neat/clean facility and rooms plus a wonderful breakfast. We stay here each year for our wrestling team for the wrestling tournament. Even though the Hotel is always full they are more than willing to accommodate and/or meet your needs. Thank you for a pleasant and rewarding stay. Tina

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank christinan833
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for returning to stay with us again. We are always glad to welcome you back. Your good review of our hotel the Embassy Suites by Hilton Columbus is appreciated and we look forward to your next visit.

Columbus, Ohio
Reviewed 1 week ago

Very noisy hotel partly due to its design (hollow center) paper thin walls so if you actually want to sleep you may not like it here. Elevators were rediculously slow. Side entrance door key entry did not work - good quality breakfast, plenty of free parking

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Y4089RMrobertc
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for sharing your candid feedback about your stay with us. We're so happy that we could serve you and are disappointed that we fell short of exceeding your expectations. We take great pride in our friendly hospitality and your comments are very disappointing. We hope we can invite you back for a much more enjoyable experience.

San Diego, California
Reviewed 1 week ago

2700 Corporate Exchange Dr, Columbus, Ohio. This was the perfect location because of nearby family. The hotel was comfortable. Hot water was hot. Heater/AC in suite worked perfectly. Television and WiFi were fine. Breakfast was good. Evening reception was okay, but mostly we grabbed a few bites of cheese and headed out to meet relatives. This hotel offered everything we...

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Helpful?
Thank Joe C
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you chose our hotel the Embassy Suites by Hilton Columbus to stay at while you visited family in our area. Your good review is appreciated and we look forward to seeing you again then next time you are in our area.

SANDUSKY, United States
Reviewed 1 week ago

I would never recommend this hotel, the desk clerk at night was rude, he told me to change my own sheets, because they did not clean our room for 2 days. The breakfast is a typical Hilton breakfast AWESOME!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ashley H
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very...

jefferson, United States
Reviewed 1 week ago

room next to us partied till 4am , I could front desk and they never quieted down till my second call at 4am. I was ready to pack up my entire family and leave back home. 3 1/2 hour drive back. but the positive is that the cleanliness was excellence, the location was great ,

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 962darrenr
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I was disappointed to learn of your experience at our hotel, and Thank you for your review on TripAdvisor. I was disappointed to learn of your experience at our hotel, regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a...

Reviewed 1 week ago

i love all embassy suites. But this way one i will never come back to. I will never tell anyone i know to come to this hotel. The front desk ppl was rude as hell Mr. Curtis has a nasty as attitude. There also was a female by the name of leah i think. she was rude as well iam...

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Helpful?
Thank Msprettye
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Cleveland, Ohio
Reviewed 2 weeks ago

Excellent hotel! It was full of. Oust sports teams and families this weekend but we had a nice corner room that was completely quiet. Breakfast delicious. No issues. I would stay there again with no hesitation.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 159luannr
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you enjoyed your quiet weekend and that you will return. Thank you for your good review of our hotel the Embassy Suites by Hilton Columbus.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 

Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Region: United States > Ohio > Columbus
Price Range: €148 - €226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Reservation Options:
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Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio
Hotel Style:
#23 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbus staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room on opposite side of hotel from highway 270. Quieter.”
 of 5 bubbles 996joec, 18 Mar 2017 | Read review
“higher floors may be a bit quieter but you may wait for an elevator longer”
 of 5 bubbles Fulldemo, 12 Mar 2017 | Read review
“Best rooms are higher as the noise from lobby is less noticeable.”
 of 5 bubbles michaellB9255HG, 3 Jan 2017 | Read review
“Some of our guests stayed in this hotel. Reports were all very positive.”
 of 5 bubbles 633rjl, 8 Dec 2016 | Read review
“If you are impatient choose a lower floor, Elderly choose a lower floor, Quiet rooms are further up”
 of 5 bubbles TrippingDaily, 15 Nov 2016 | Read review
5 of 5