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BEST WESTERN Suites

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#21 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Suites
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323 Reviews from our TripAdvisor Community

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Showing 322: English reviews
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Louisville
Reviewed yesterday NEW

It's a Best Western folks, not the Ritz. I've give it an 'excellent' for what it is, a budget option that is well maintained. No reason for anyone to be disappointed, as long as you know what you are paying for. A nice location close to I-70 with many food options.

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Helpful?
Thank Butchhall
Chapel Hill, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Location convenient just off thruway, in near a mall with selection of businesses. Room well appointed, clean, spacious. The breakfast was exceptional: not only the usual waffle and bagels, but hot sausage, fresh scrambled eggs, etc., well-served.

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Helpful?
Thank Fred B
About Hotel's Favourite Review
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Being located right off I-70 just 6 miles west of downtown Columbus is a very convenient for our guest. We do offer a variety of items for breakfast, both hot and cold items. We are always adding something new for our guest to try. Hope to see you again!

Cincinnati, Ohio
Reviewed 5 days ago NEW

Great location that offers plenty of places to shop and eat. The BW has been newly renovated and has really nice rooms, pool, and offers a variety of breakfast items. The staff are always great and my family and friends have been staying at this location for many, many years!

Review collected in partnership with Best Western
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Helpful?
Thank Jahala B Foree O
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We enjoy our guest that have become a part of our Best Western Family. We look forward to seeing you each year. Feedback from our guest helps us to give better service and lets the world know how we are doing. Thank you for taking time to respond to the survey.

Reviewed 1 week ago

Good hotel with upgrades very modern attractive décor. Check in was friendly enough. Room was good but could use new mattress. Breakfast was same old quick fix foods with no taste but will get you by for a while.

Review collected in partnership with Best Western
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Helpful?
Thank 554sherrye
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thanks for staying with us, and thank you for taking time to respond to the Trip Advisor. Feedback from our guest is the perfect way for us to improve our service to you, and let the world know how we are doing. Hope to see you again sometime.

Grand Rapids, Michigan
Reviewed 2 weeks ago

The staff were friendly when we interacted with them. The breakfast choices were many - even a "to go" option on the weekdays. The pool and hot tub were clean and a nice temperature. Our room keys were an issue - too close to our cell phones a couple of times and when they were fixed at the front desk,...

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Helpful?
Thank Kimberly K
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

We are newly renovated through out the hotel, however we are 20 years old and there might be a few things left behind which makes us look dated a bit. The pool and hot tub are always a big hit here, it gets lots of use. We do offer a "Grab and Go" bag in the morning for the guest...

Marion, Ohio
Reviewed 2 weeks ago

Not bad but could have been better for the amount paid. Bugs in the bathroom. Didn't report that my internet would not work because I worked all day and would only have a hour or two of relaxing. The pool and hot tub are close so don't go when there's kids or your relaxing soak will not be pleasant.

Review collected in partnership with Best Western
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Helpful?
Thank oliviaw646
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I am sorry your stay wasn't a great one. Always let us know during your stay if anything is wrong so we can take care of it right away. We have recently upgraded our internet to fiber optic and haven't had any problems with it.I will have your room checked out to see what the issue was. The pool and...

Harrodsburg, Kentucky
Reviewed 3 weeks ago

In town for a high school club soccer tournament. The accommodations were very good. Loved the size of the rooms. Breakfast area was very nice and large enough for lots of people. Staff was very helpful. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank A2000QNchristined
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I am glad you enjoyed your stay, we get a lot of soccer teams during the tournament time. We will look forward to hosting your team the next time you are in Columbus.

Reviewed 3 weeks ago

Jacuzzi was not working properly. no towels, and hours of operation could be extended to guest or adults. Just an avg. stay, was hoping for a better stay considering being an hour away drive from home, and the hotel being located in Columbus, Oh, Hilliard area.

Review collected in partnership with Best Western
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Helpful?
Thank shane s
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Thank you for letting us know how we are doing. I am sorry your stay wasn't a pleasant one. I will look into the hours of operation for the pool, I think it may work better with a limit for the children and giving adults time to enjoy the pool. We are very busy on the weekends with a lot...

Cincinnati, Ohio
Reviewed 3 weeks ago

This location is my favorite while in Columbus oh. Front desk service is always pleasant, rooms are above standard, and breakfast is excellent. I'm usually a Comfort Inn kind of person, but when I'm in West Columbus I always choose this Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank Jerome W
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

Our return guest are what makes our job great. It is one the benefits of working in the hospitality field.We look forward to seeing you again.

Grosse Ile Township, United States
Reviewed 20 March 2017

Friendly, helpful, and professional staff. The hotel was clean, both inside and out. Comfortable and spacious rooms. If I'm in the area again, I'll be back. I would definitely recommend this hotel. Thank you!

Review collected in partnership with Best Western
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Helpful?
Thank E4672CGnancys
BWManagerCynthia, General Manager at BEST WESTERN Suites, responded to this review

I am glad you will be staying with us again. Thank you for recommending us to others. We strive for excellent customer service and our guest is always number one.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about BEST WESTERN Suites

Address: 1133 Evans Way Court, Columbus, OH 43228-9178
Region: United States > Ohio > Columbus
Price Range: €99 - €207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Suites 2.5*
Number of rooms: 52
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Also Known As:
Best Western Columbus
Columbus Best Western
Best Western Hotel Columbus
BEST WESTERN Suites Columbus, Ohio
Hotel Style:
#2 Spa Hotel in Columbus
#10 Best Value Hotel in Columbus
#11 Family Hotel in Columbus
#26 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Suites staff and other travellers.
5 questions
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7 months ago
Mason, Ohio
over a year ago
Novi, Michigan
over a year ago
Charleston wv
over a year ago

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Questions? Get answers from BEST WESTERN Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are needing a room in this area, highly recommended for value.”
johnnyt307, 8 Feb 2017 | Read review
“Elevators were separated from room hallways by extra doors so noise was minimal in rooms.”
barbb380, 25 Oct 2016 | Read review
“Nicely done rooms with high ceilings which makes the room feel so open”
I6840BZstephenk, 21 Aug 2016 | Read review
“You can't go wrong with this place!!!!!!!!!!”
7kristies, 19 Jun 2016 | Read review
“Careful where you park. The neighboring hotel's parking blends with the Best Western's parking and you could be towed.”
jsmyther, 31 Mar 2016 | Read review
5 of 5