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Residence Inn Columbus Polaris

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Traveller (22)
Room & Suite (20)
Dining (3)
Overview
  • Excellent59%
  • Very good23%
  • Average7%
  • Poor5%
  • Terrible6%
Travellers talk about
“front desk”(21 reviews)
“full kitchen”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Columbus Polaris
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Offers from Residence Inn Columbus Polaris
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (197)
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196 results
Traveller rating
115
45
14
10
12
Traveller type
Time of year
LanguageEnglish
115
45
14
10
12
Show reviews that mention
All reviewspool heater was brokenfront deskfull kitchenshopping and restaurantsroom layout isoutdoor fire pitnice propertybedroom suitehighly recommend this propertyliving arearecommend staying herebreakfast servicestove topenjoyable staycheck in was a breezenice place to staybed was comfortable
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1 - 5 of 196 reviews
Reviewed 1 week ago via mobile

We generally stay at the Residence Inn in Polaris on trips to Worthington. It is near the Polaris Mall, several shopping centers and restaurants. The rooms have kitchens which makes it much more comfortable when bringing along food and soft drinks. The staff are very...More

Thank MadisonCPA
Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 1 week ago

Thank you for the 5 star review. We are so happy to hear you enjoyed your stay and we look forward to welcoming you back in the future. Have a Great Day! Sydney Fyke

Reviewed 1 week ago via mobile

we actually did not have a chance to stay at this location due to a flood. Ms Emily Walker promptly contacted me about the issue and provided an alternate hotel owned by the same hotel owners that had our rooming needs at the Staybridge down...More

Thank needlottery
Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 1 week ago

Thank you for your review of our hotel and the kind words about our staff. We are glad that you found our hotel clean and well maintained. We are lucky to have staff who are accommodating. They will be recognized for their efforts. We hope...More

Reviewed 4 weeks ago

I say at the Residence Inn when we go couple trip. 2bedroom suite. Thanks but this one the couple had leave room to take shower and business n bathroom not great for either couple. We had great time,although we came for relaxing we the bathroom...More

Thank housleylaura
Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 4 weeks ago

Thank you for staying at our hotel and submitting a TripAdvisor review. I am pleased to hear that you enjoyed your stay with us and that we were able to accommodate you with our beautiful hotel. I am sorry that the room set up did...More

Reviewed 29 December 2017

We stayed 1 night for the rate of 45.00 per night. Was never given a receipt upon exist. When checking my bank account on Tuesday I realized larger charges were taken out of my account. I promptly called on Wednesday morning and spoke with 2...More

1  Thank touchofclass07
Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 30 December 2017

I am very sorry that we did not hold up to your, or our, high standards. Please know that this is not our norm for customer service. If you would like to call me at 614-436-3955, I would be happy to try to help. Again...More

Reviewed 27 December 2017 via mobile

This hotel is in a great location if your looking for shopping and restaurants. It’s not to far from the Columbus airport(approximately a 15-20 drive). The hotel was very clean and the staff were more than helpful and friendly. The bed was comfortable. I like...More

Thank T V
Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 30 December 2017

Thank you for your feedback and great review. We are happy you chose us for your visit to Columbus and that you enjoyed your stay. We hope to see you again soon!! Have a Great Day! Emily Walker Operations Manager

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Best Value Properties in Columbus, OH
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$136 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$136 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (22)
Room & Suite (20)
Dining (3)
Questions & Answers
Ask a question
Jaydev A
7 January 2018|
Answer
Response from Emily W | Property representative |
Hello! Yes it would be our pleasure to store your luggage for you! Just let us know what we can do to accommodate you! Sincerely, Emily Walker Operations Manager
0
Votes
Nataliaiwa
29 May 2015|
AnswerShow all 4 answers
Response from Tenacity28 | Reviewed this property |
I don't think they have free shuttle service. As I recall the hotel is about 25 minutes from the airport without traffic.
0
Votes
Room Tips
"Rooms have great view(306) Windows open one couple like it HOT,so I got 2 open windows."
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"Ask for a corner room, they provide a little more space."
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"We were on the 4th floor and everything was very quiet."
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"Check on the pool heater first...otherwise book another hotel."
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