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    Residence Inn Columbus Polaris

    197 reviews
    #42 of 146 Hotels in Columbus
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    8865 Lyra Dr, Columbus, OH 43240-2106
    Hotel website
    Residence Inn
    US$132
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    US$132
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    US$132
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Residence Inn
    US$132
    Booking.com
    US$132
    Travelocity
    US$132
    Priceline
    US$132
    Hotwire.com
    US$132
    Expedia.com
    US$132
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    US$132
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    US$132
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    US$132
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    All photos (53) 53
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    Certificate of Excellence
    Traveller (22)
    Room & Suite (20)
    Dining (3)
    Overview
    4.0
    197 reviews
    • Excellent59%
    • Very good23%
    • Average7%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “pool heater was broken”(2 reviews)
    “front desk”(21 reviews)
    “full kitchen”(10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    3 Star Hotel
    All hotel details
    Offers from Residence Inn Columbus Polaris
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    Contact Info
    Hotel website
    8865 Lyra Dr, Columbus, OH 43240-2106 See on map
    Offers from Residence Inn Columbus Polaris
    Special Offer: Member Rates
    Hotel packages
    Hotel deals
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    Rooms
    29 Apr30 Apr
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (197)
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    Traveller rating
    115
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    LanguageEnglish
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    All reviewspool heater was brokenfront deskfull kitchenshopping and restaurantsroom layout isoutdoor fire pitnice propertybedroom suitehighly recommend this propertyliving arearecommend staying herebreakfast servicestove topenjoyable staycheck in was a breezenice place to staybed was comfortable
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    1 - 5 of 196 reviews
    Reviewed 1 week ago via mobile
    Nice stay

    We generally stay at the Residence Inn in Polaris on trips to Worthington. It is near the Polaris Mall, several shopping centers and restaurants. The rooms have kitchens which makes it much more comfortable when bringing along food and soft drinks. The staff are very...More

    Thank MadisonCPA
    Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 1 week ago

    Thank you for the 5 star review. We are so happy to hear you enjoyed your stay and we look forward to welcoming you back in the future. Have a Great Day! Sydney Fyke

    Reviewed 1 week ago via mobile
    customer service is some of best seen

    we actually did not have a chance to stay at this location due to a flood. Ms Emily Walker promptly contacted me about the issue and provided an alternate hotel owned by the same hotel owners that had our rooming needs at the Staybridge down...More

    Thank needlottery
    Response from Tharaldson, Guest Relations Manager at Residence Inn Columbus PolarisResponded 1 week ago

    Thank you for your review of our hotel and the kind words about our staff. We are glad that you found our hotel clean and well maintained. We are lucky to have staff who are accommodating. They will be recognized for their efforts. We hope...More

    Reviewed 4 weeks ago
    Great location

    I say at the Residence Inn when we go couple trip. 2bedroom suite. Thanks but this one the couple had leave room to take shower and business n bathroom not great for either couple. We had great time,although we came for relaxing we the bathroom...More

    Thank housleylaura
    Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 4 weeks ago

    Thank you for staying at our hotel and submitting a TripAdvisor review. I am pleased to hear that you enjoyed your stay with us and that we were able to accommodate you with our beautiful hotel. I am sorry that the room set up did...More

    Reviewed 29 December 2017
    Bad customer service with no results

    We stayed 1 night for the rate of 45.00 per night. Was never given a receipt upon exist. When checking my bank account on Tuesday I realized larger charges were taken out of my account. I promptly called on Wednesday morning and spoke with 2...More

    1  Thank touchofclass07
    Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 30 December 2017

    I am very sorry that we did not hold up to your, or our, high standards. Please know that this is not our norm for customer service. If you would like to call me at 614-436-3955, I would be happy to try to help. Again...More

    Reviewed 27 December 2017 via mobile
    Great location and clean

    This hotel is in a great location if your looking for shopping and restaurants. It’s not to far from the Columbus airport(approximately a 15-20 drive). The hotel was very clean and the staff were more than helpful and friendly. The bed was comfortable. I like...More

    Thank T V
    Response from Emily W, Manager at Residence Inn Columbus PolarisResponded 30 December 2017

    Thank you for your feedback and great review. We are happy you chose us for your visit to Columbus and that you enjoyed your stay. We hope to see you again soon!! Have a Great Day! Emily Walker Operations Manager

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    Best Value Properties in Columbus, OH
    See all 146 hotels in ColumbusSee all
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free Parking
    Free High Speed Internet (WiFi)
    Breakfast included
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Breakfast included
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Self-Serve Laundry
    Multilingual Staff
    Room amenities
    Air Conditioning
    Microwave
    Things to do
    Pool
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Heated pool
    Indoor pool
    Details
    Price range
    US$136 - US$229 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$136 - US$229 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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    All photos (53) 53
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    Traveller (22)
    Room & Suite (20)
    Dining (3)
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    Questions & Answers
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    See all 4 questions
    Jaydev A
    7 January 2018|
    Answer
    Response from Emily W | Property representative |
    Hello! Yes it would be our pleasure to store your luggage for you! Just let us know what we can do to accommodate you! Sincerely, Emily Walker Operations Manager
    0
    Votes
    Nataliaiwa
    29 May 2015|
    AnswerShow all 4 answers
    Response from Tenacity28 | Reviewed this property |
    I don't think they have free shuttle service. As I recall the hotel is about 25 minutes from the airport without traffic.
    0
    Votes
    12
    Room Tips
    "Rooms have great view(306) Windows open one couple like it HOT,so I got 2 open windows."
    Read review
    "Ask for a corner room, they provide a little more space."
    Read review
    "We were on the 4th floor and everything was very quiet."
    Read review
    "Check on the pool heater first...otherwise book another hotel."
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