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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 29/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Columbus Polaris
Updated 29/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#50 of 161 hotels in Columbus
Location
Cleanliness
Service
Value
Residence Inn Columbus Polaris is an excellent choice for travellers visiting Columbus, offering many helpful amenities designed to enhance your stay.
Residence Inn Columbus Polaris is a hotel offering a flat screen TV, air conditioning, and a kitchenette in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a convenience store, and newspaper. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Columbus. For guests with a vehicle, free parking is available.
Given the close proximity to Pontifical College Josephinum (2.8 mi), guests of Residence Inn Columbus Polaris can easily experience one of Columbus' most popular landmarks.
If you’re looking for a Mediterranean restaurant, consider a visit to Little Lebanon Mediterranean, Eat greek, or Crazzy Greek, which are all conveniently located a short distance from Residence Inn Columbus Polaris.
Enjoy your stay in Columbus!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Location
Full view
73Somewhat walkable
Grade: 73 out of 100
72Restaurantswithin 1 km
8Attractionswithin 1 km
Contact
8865 Lyra Dr, Columbus, OH 43240-2106
Getting there
Car HireSee all Columbus car hire
230Reviews4Q+A38Room tips
Reviews
Traveller rating
- 127
- 52
- 21
- 15
- 15
Time of year
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Language
Selected filters
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- English
Popular mentions
The room wasn’t cleaned and had issues like most hotel rooms that I’ve stayed at and the issues are that the bed wasn’t cleaned and still had stains and the coffee pot had stains and a dead spider and the fridge had ice left from previous guests and the bathroom shower wasn’t in the greatest shape. Overall i am definitely not going to be back here again.
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Date of stay: August 2019Trip type: Travelled on business
3 Helpful votes
Helpful
Response from Rachel Marchant, General Manager at Residence Inn Columbus Polaris
Responded 31 Jul 2020
I am so sorry to hear about your stay not being very clean. I do apologize for any issues that you had during your stay at the Residence Inn Columbus Polaris. I hope that you brought this to the attention of staff at the time you checked in as we could have got you in a different room so we could show you how amazing our staff and hotel truly is. Hope you will try us again. Thanks Rachel
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I base a lot of my hotel stays on customer reviews, so I wanted to be sure I left a good review for this property. The room was plenty spacious, clean, and fairly updated. My family travels to Columbus for travel sports quite frequently, and we would definitely stay here again.
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Date of stay: March 2020Trip type: Travelled with family
Helpful
Response from RachelM6048, General Manager at Residence Inn Columbus Polaris
Responded 4 Mar 2020
We are so excited you had a wonderful stay at the Residence Inn Columbus Polaris. The rooms are all suites with full equipped kitchens. We are glad that you had a good stay and we hope on your next travels to the Columbus area we are your first choice for hotel accommodations. Thanks GM Rachel
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Stayed with family for cheer comp. 1st floor room— which was amazing. Room was clean and breakfast was good (ran out of forks so we ate with knives 😂). Overall excellent stay and already looking to book for March!
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Date of stay: February 2020Trip type: Travelled with family
Helpful
Response from RachelM6048, General Manager at Residence Inn Columbus Polaris
Responded 26 Feb 2020
Thank you so much for your great comments about the room being clean. We are so sorry that the breakfast area was out of forks. Next time just ask and we had plenty we could have given you and with our great suites each of the rooms come equipped with a full set of dinner plates, bowls, cups, and forks, knives and spoons. Thanks and hope you come back again on your next cheer camp in Columbus, Ohio. Rachel Marchant General Manager
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Sunday January the 12th 9 AM family breakfast in the lobby/ restaurant. Only few minutes in and our two years old bites his tongue and starts crying. A hotel staff approaches with straight face says word for word: your child is crying so you need to leave. My wife left her untouched food and took the little one to our suite while my 5 year old and I quickly swallowed a few bites and followed them. We were on the way to check out anyway but before we left I learned that the staff was the assistant general manager who informed me (while trying to apologize that he was on the phone and couldn't hear the other party well). I also learned from other staff that he doesn't have children and maybe doesn't have any friends with children. A few days later the general manager emailed me saying "sorry your stay didn't meat your expectations, I do have children and understand it is hard to get them to stop crying sometimes". The whole crying time was 2 minutes or 3 at most. The guy was so cold and very rude and only had few words to say, he was high up on the leadership team and the general manager backed him up. Moral of the story if you have children don't go to residence inn Polaris because they think it is ok to ask you to leave if they cry.…
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Date of stay: January 2020
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from RachelM6048, General Manager at Residence Inn Columbus Polaris
Responded 20 Jan 2020
I am so sorry again for your issues you had at the Residence Inn Polaris. We love children at the Residence Inn hotel and welcome them with our large rooms which are great for families with the full kitchens, living area, and pull out sleeper sofa. We do our have our studio suites, one bedroom suites, and our two bedroom suites. The indoor swimming pool is a great hit for everyone who comes to the hotel. Thanks Rachel Marchant
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Great Location walking distance from the Mall. Also a block away from Costco, Cabela's and other retail locations. So Many restaurants near by we had a hard time picking one. The Staff at this location was exceptional. The King Bed Suites were spacious and clean. Highly recommend this hotel to anyone
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Date of stay: January 2020
Value
Cleanliness
Service
Room Tip: Not sure on the vending Machines but they do have a tuck shop in the lobby
See more room tips
1 Helpful vote
Helpful
Response from RachelM6048, General Manager at Residence Inn Columbus Polaris
Responded 6 Jan 2020
We are so glad you enjoyed your stay at the Residence Inn Columbus Polaris. We are located in a great area close to fine dining, shopping, and of course Costco. Our suites are very large and with a full kitchen and our fantastic staff can make your stay even better. We hope to see you again on your next stay at the Residence Inn Columbus Polaris.
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PRICE RANGE
US$114 - US$247 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
104
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Claim Your Listing Frequently Asked Questions about Residence Inn Columbus Polaris
Which popular attractions are close to Residence Inn Columbus Polaris?
Nearby attractions include Polaris Fashion Place (0.4 km), Topgolf (1.1 km), and Cinemark (0.9 km).
What are some of the property amenities at Residence Inn Columbus Polaris?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Columbus Polaris?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Columbus Polaris?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Residence Inn Columbus Polaris?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Columbus Polaris?
Conveniently located restaurants include Polaris Grill, Eddie Merlot's Columbus, and The Cheesecake Factory.
Are there opportunities to exercise at Residence Inn Columbus Polaris?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Columbus Polaris?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Columbus Polaris?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Columbus Polaris offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Residence Inn Columbus Polaris?
Many travellers enjoy visiting Towers Hall (4.1 km), Orange Johnson House (6.8 km), and The Old Rectory (7.6 km).