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Hilton Garden Inn Columbus/Polaris

PricelineUS$160*
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#27 of 143 Hotels in Columbus
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$302*
US$160*
US$163*
US$302*
US$161*
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Hilton Garden Inn Columbus\/Polaris
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559 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Columbus/Polaris
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Showing 555: English reviews
Troy, Ohio
Reviewed 28 October 2016

Hotel staff super friendly and helpful inwould not hesitate to stay here on business again. The bartender was very friendly and offered a few different options for wine by the glass. Boardroom was nice

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 389heidig
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi 389Heidig- Thank you for taking the time to share about your stay! We are glad you enjoyed our friendly staff and our selection of wines! Hope to see you again on your next trip to Columbus! Alyssa George Director of Sales

San Antonio, Texas
Reviewed 25 October 2016

The hotel, room and staff are awesome. The rooms are clean the staff is very friendly, caring and they do everything in their power to make sure that your stay is great. The food at the restaurant is great. Nice to not have to eat out.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank stephaniegH5319PA
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi stephaniegH5319PA, Thank for the glowing review! We are happy to hear you enjoyed our great staff and delicious food! Hope to see you again next time your travels bring you to Columbus, Ohio! Alyssa George Director of Sales

Mystic, United States
Reviewed 21 October 2016

We stayed for one night for a friend's wedding. The rooms are new and clean and the staff is friendly. The hotel is close to lots of restaurants and shopping. We didn't end up eating and restaurant, but it looked nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank David F
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi David F, Thank you for the great 5 star review! We appreciate your kind words about our guestrooms and staff. We hope to see you again on your next visit to Columbus, Ohio! Alyssa George Director of Sales

Reviewed 18 October 2016

I have stayed here consistently for the last several years for business, and the last trip I stayed in one of the newly renovated rooms. The staff is always pleasant and helpful, the food is very good, and the renovations are a great improvement.

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Helpful?
Thank Kevin S
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi Kevin S, Thank you for the great review! We are excited to be able to offer our guests refreshed rooms with well-appointed décor! We appreciate your kind words about our staff and restaurant. Thank you for your loyalty and we will be happy to welcome you back on your next trip! Alyssa George Director of Sales

Reviewed 16 October 2016

We have stayed at this hotel before. Our daughter was getting married close by and we were out-of-town. The hotel staff was very accommodating and we made use of the bar after the wedding. We enjoyed our stay so decided to use this hotel again on our recent visit. is great to have a bar right in the lobby. It...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank seaandsandforme
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi seaandsandforme, Thank you for the great 5 star review! We are happy you enjoyed your second stay with us and hope there will be many more! We lack the sea and sand you love, but we agree our bar/restaurant is an excellent place to unwind! See you on your next trip to Columbus, Ohio! Alyssa George Director of Sales

Alexandria, Virginia
Reviewed 14 October 2016

I was excited to select a room that was one of the renovated rooms. I stayed at the hotel in the past and I was in agreement that the rooms needed renovation. The new rooms are an improvement and have some nice features. I do encourage the hotel to consider if the "open closet" trend is the right thing- especially...

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Helpful?
Thank BrianO271
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi BrianO271, Thank you for taking the time to review our hotel! We are excited to offer our guests refreshed guestrooms with well-appointed décor! We appreciate any feedback about the guestrooms, as we are still making tweaks here and there. We are happy to hear you enjoyed your room! We hope to see you next time you are in the...

Cincinnati, United States
Reviewed 9 October 2016

The price for the hotel is too high. This appears to be an older renovated hotel. Room was clean. Linens were fresh. Shower was older bathtub style. No shelves in shower to place your shampoo or soap. Tub was very slippery with not mat. I have had nicer rooms for a cheap price. Also breakfast was not included in the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert K
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi Robert K, Thank you for taking the time to tell us about your stay. You are correct, we are currently undergoing renovations in our guestrooms. We are excited to offer refreshed rooms with well-appointed décor! I understand you feel your rate was too high. Our rates do fluctuate based on demand, ranging between $119-$209. The good news is, all...

Cincinnati
Reviewed 8 October 2016 via mobile

Hotel staff very accommodating. Clean comfortable rooms with all the normal accoutrements. The breakfast is wonderful and the servers there to help you with anything you need with a smile. The bathroom are interesting. There is no soap tray in the shower no real place to hang a towel. Other than that it's new and clean. The accommodations around the...

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Helpful?
Thank Robert H
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Thank you so much for your 5 star review! We are happy you enjoyed your visit to Columbus and Amish Country! We appreciate your kind words about our breakfast staff. Also I can assure you that towel racks are part of our renovation plan. Unfortunately these fixtures are still being manufactured; they will be placed in the guestrooms at the...

Toledo, OH, United States
Reviewed 6 October 2016

I have stayed at this hotel twice and had very positive experiences both times. The rooms are clean and comfortable. Many are newly renovated. The location is convenient for restaurants, shopping, and business. Hotel staff are very friendly and helpful. The only issue I ran into was when checking in... the room was booked with a family member's credit card...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Erin V
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Thank you so much for your 5 star review! We are proud of our newly, renovated rooms and expect all the rooms to be complete this Winter 2016/2017. I am happy you enjoyed our convenient location and friendly staff. I am sorry your check in process was less than efficient. We do have credit/debit card policies in place to protect...

Greater Cincinnati
Reviewed 27 September 2016

The recently remodeled room was bare bones and cheaply done. There were no towel racks or shelves in the bathroom. With no working exhaust fan visibility after a shower was nonexistent. The three words that can best describe this room are cheap, cheap, and cheap.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank patriciasC390OP
HGIP0laris, Director of Sales at Hilton Garden Inn Columbus/Polaris, responded to this review

Hi patriciasC390OP, Thank you for taking the time to review our hotel. I am sorry to hear that you did not enjoy your newly, renovated guestroom. I can assure you that towel racks and shelves in the bathroom are part of our renovation plan. Unfortunately at this time these fixtures are still being manufactured and will be placed in the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Drive, Columbus, OH 43240
Region: United States > Ohio > Columbus
Price Range: €128 - €219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Orbitz, Hotels.com, Hotwire, Priceline, Cancelon, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Columbus/Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Columbus/Polaris staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the dumpsters! They get emptied very early in the morning and it is loud!”
0413tj, 30 Mar 2017 | Read review
“Top floor is always a good choice since no other guests will be overhead.”
gailc32, 29 Dec 2016 | Read review
“Consider asking for a renovated room”
BrianO271, 14 Oct 2016 | Read review
“Construction is on third floor so you may want to either go above it not stay below it.”
City_Jetting, 19 Sep 2016 | Read review
“There couldn't be a bad room in the house.”
CourtneyCT, 1 Aug 2016 | Read review
5 of 5
Priceline
US$160* /night
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Booking.comUS$163
GardenInn.comUS$161
AMOMAUS$302
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*Disclaimer
Prices are for 1 room, 2 adults
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