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Pretty clean, friendly staff. Used the little gym and my family used the pool. Only downfall is it looked like the tub should be replaced, was chipped and worn looking. Also-tiny shampoo & conditioner. Always love the free coffee & tea anytime!
Thank Mandie W
Response from Cris H, General Manager at Country Inn & Suites by Radisson, Columbus Airport, OHResponded 4 weeks ago
Thank you for taking the time to review our hotel. I am happy you enjoyed your stay. Please let me know what room you stayed in, I would like to address any of the tub issues. My email is firstname.lastname@example.org
We visited this hotel for a football weekend at Ohio State. It is convenient to the airport, downtown Columbus, and the University. The room was a little small, but was good for our needs. It was comfortable and had all of the required amenities. The...More
Review collected in partnership with Country Inns & Suites By Carlson
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Response from Cris H, General Manager at Country Inn & Suites by Radisson, Columbus Airport, OHResponded 6 December 2017
We appreciate your feedback and look forward to your next visit. We are very close to The Ohio State University and a great location for football weekends.
I checked in on Monday Dec 4th around 7 pm at the time of check in I asked the front desk clerk about there shuttle as I had early flight and needed to be at the airport by 4:30. She informed me that the shuttle...More
1 Thank Fritz P
Response from Cris H, General Manager at Country Inn & Suites by Radisson, Columbus Airport, OHResponded 7 December 2017
I am so sorry that you experienced such poor customer service. I will be addressing this with each department and will correct these problems immediately. WE would appreciate another opportunity to show you what great customer service is.
the price of our rooms during Thanksgiving was better than any of the surrounding hotels. Jamie (manager) and Chantell (Front desk) were very helpful in sorting out our reservation snafu and put us in the rooms we needed for our 8 person family
Response from Cris H, General Manager at Country Inn & Suites by Radisson, Columbus Airport, OHResponded 4 December 2017
Thank you so much for your wonderful review. The staff here works very hard to provide the guest a great experience. Please visit us again soon. Cris Hansen -General Manager