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Hilton Columbus at Easton

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#12 of 143 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus at Easton
Hilton Columbus at Easton
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926 Reviews from our TripAdvisor Community

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Showing 919: English reviews
Harrietta, Michigan
Reviewed 3 July 2016

If you don't need to be downtown, the Hilton Columbus at Easton is an excellent (albeit pricey!) choice -- within walking distance of many shops and restaurants, with large, clean, newly updated rooms. As well, the room service breakfast is delicious. (The French toast, in particular, is to die for!) One complaint: the water in the swimming pool is COLD!!!...

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Helpful?
Thank Tammy H
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am pleased to see that your visit was enjoyable! I do apologize that the pool water seemed cold. We will look into it. We appreciate your feedback. Thank for choosing the Hilton Columbus at Easton and we hope to welcome you back again soon.

Houston, Texas
Reviewed 1 July 2016

The Hilton Columbus Easton is located a few miles northeast of downtown. It would not be all that convenient if you are going to be going into downtown Columbus repeatedly, but if it is a single in and out trip (for example a football game), it would be fine. The hotel is part of a large, high-end mixed use development,...

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Helpful?
Thank Wedgewood
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your wonderful comments about our hotel and your experience here. I am pleased that your stay was enjoyable! We appreciate your loyalty and hope to welcome you back again soon.

Massachusetts
Reviewed 1 July 2016

The hotel is located in the "largest outdoor mall" in the country. It's set up as, and called, a "town". Very odd. No one actually seems to live there but there were people acting like it was a real town. Felt like being on the set of the Trueman Show or the Stepford Wives. If you want to shop, its...

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Helpful?
Thank Dolores S
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am pleased to see that your visit was enjoyable! We always strive to go above and beyond for our guests so your feedback about the bed is much appreciated. I am sorry for any inconvenience you may have experienced. Thank you for choosing the Hilton...

Cincinnati, Ohio
Reviewed 30 June 2016

In my last review I mentioned that I would like this location to offer massage services. Prior to my arrival, I called the concierge for recommendations for a nearby spa and was told they now offer massages on site. I was THRILLED. Unfortunately, I'm not sure what kind of screening process they use to find their therapists, but they need...

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Helpful?
1Thank Fawnlilly
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your comments about your massage experience at the Hilton Columbus at Easton. It is unfortunate that your experience was not as relaxing and enjoyable as you had hoped. I apologize for your inconvenience. We always strive to go above and beyond expectation for our guests and your feedback will help us to...

Valley City, Ohio
Reviewed 29 June 2016

The Hilton at Easton never fails to shine. Every stay is better than the last. The rooms are always clean and well appointed. The staff could not be more accommodating. The breakfast buffet is super tasty and the omelettes are extraordinary. They're pricey, but great. I highly recommend the Hilton at Easton.

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Helpful?
Thank John B
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experience at the Hilton Columbus at Easton. I am pleased that your visit was enjoyable! We wish you the best and hope to welcome you back again soon.

Cincinnati, United States
Reviewed 28 June 2016

Stayed here over a weekend as part of a family/fraternal event. The stay is pricy, but the service is top notch. These are newly remodeled rooms in this very classy Easton hotel. We have stayed here several time over the years and have utilized many of the hotels facilities including the workout room, pool, hotel bar, restaurant, and many of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michael F
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experience at the Hilton Columbus at Easton. I am pleased to see that your visit was enjoyable and that you are a repeat guest. We appreciate your loyalty and your feedback. We wish you the best and look forward to welcoming you back again soon.

Holland, United States
Reviewed 28 June 2016

Not the best experience. Room cleanliness was of serious concern. Lack of effective response after a fire alarm all clear was given. Room Service Food was dry, hard, and tasteless. Internet connection was weak at best to difficult to make connection at numerous times.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Willi M
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We always strive to go above and beyond for our guests and it appears that was not your experience. I apologize for your inconvenience. We appreciate your feedback as it will help us to improve. We wish you the best and hope to welcome you back...

Canton, Ohio
Reviewed 28 June 2016

upon arriving although the room was not immediately available i was put on an early arrival list. the room had been recently remodeled and the accommodations were first rate. the food served at the conference was good.

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Helpful?
Thank proflaw4169
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am pleased to see that your visit was enjoyable! I apologize that your room was not ready at your arrival. We wish you the best and hope to welcome you back again soon.

Columbus, Ohio
Reviewed 27 June 2016 via mobile

We've gone there to stay the night but we went in February for the brunch. Took the whole family in. Had a great time , excellent time. Already planning our next trip back . Close to shopping and additional entertainment

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Thank 158francesw
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton! I am pleased that your family had a great time. There are so many different stores and things to do in the area that it is a great place to bring the family. Thank you for choosing the Hilton Columbus at Easton. We wish you and your family...

Reviewed 27 June 2016

No major issues. Nice place, refrigerator in room stocked with two bottle of water. Tea and coffee In Room as well. I agree the other review that housekeeping didn't visit our room until late in the day even though we saw their carts on our floor and were gone for part of the day. I didn't notice any stains and...

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Helpful?
Thank Diane Y
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your comments about our hotel. We value our guest's feedback because it helps us to make improvements. I am pleased that your visit and wedding were enjoyable. We wish you the best and hope to welcome you back soon so that you can take the time to experience the Easton Town Center...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 

Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Region: United States > Ohio > Columbus
Price Range: €186 - €284 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus at Easton staff and other travellers.
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Questions? Get answers from Hilton Columbus at Easton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the weekend buffet breakfast - you won't be disappointed.”
 of 5 bubbles 748tinac, 20 Jan 2017 | Read review
“I am sure the remodel will be excellent when complete...currently not for a family, other options nearby.”
 of 5 bubbles davek560, 5 Jan 2017 | Read review
“Facing the west side will offer a view of the outdoor shopping/dining and evening lights.”
 of 5 bubbles packoh79, 31 Dec 2016 | Read review
“Our room was just down from the elevator and very quiet. A little construction noise during the day, but very minor.”
 of 5 bubbles dennisp409, 19 Nov 2016 | Read review
“High floor overlooking car park”
  • Bathroom in Hilton Hotel Easton Columbus Ohio
  • View from room overlooking car park Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
  • Bathroom in Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
 of 5 bubbles Mazmannan, 16 Oct 2016 | Read review
5 of 5