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Quality Inn and Suites North/Polaris

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Traveller (50)
Room & Suite (39)
Dining (10)
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Overview
  • Excellent40%
  • Very good23%
  • Average15%
  • Poor14%
  • Terrible8%
Travellers talk about
“sausage gravy”(5 reviews)
“room was clean”(19 reviews)
“front desk staff”(12 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)
There are newer reviews for Quality Inn and Suites North/Polaris
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Traveller rating
101
64
43
41
24
Traveller type
Time of year
LanguageEnglish
101
64
43
41
24
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All reviewssausage gravyroom was cleanfront desk stafftwo night staymorning breakfastthe breakfast areaeasy accessmotelcerealpolaristelevisioninterstateosu
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21 - 25 of 273 reviews
Reviewed 19 January 2017 via mobile

after reading many other reviews, we were wondering about the tiny rooms. we found our room size is very average (#132), not that small. I just came back from London, Berlin, and HongKong, I would say that the room size is bigger than the most...More

Thank Heidan
Response from Francis A, General Manager at Quality Inn and Suites North/PolarisResponded 23 January 2017

On behalf of our staff and management I would like to thank you for your review. We appreciate your time in letting us know about your experience and it is good to know you enjoyed your stay. We do have several different size of rooms....More

Reviewed 6 November 2016

Good: location good, everything in the room functioned, staff were nice Bad: The room (a king single) was VERY small - smaller than most European hotels, towels provided were extremely small/thin - only 2 towels given and no wash cloths, furniture was quite worn/smelled, room...More

Thank rockfordbuckeye
Response from Francis A, General Manager at Quality Inn and Suites North/PolarisResponded 7 November 2016

Dear Guest Thank you for sharing your experience on your recent stay with us. We apologize for not exceeding your expectations . We value your feedback and have taken note of your concerns and we will be looking at ways to improve our guest experience....More

Reviewed 2 November 2016

This Quality Inn is great. Very clean and up to date. Beds and pillow super comfortable:) Great location. Near restaurants and shopping. Delicious breakfast, hot and cold:) Everything was great. Also great price:)

Thank jawga
Reviewed 23 October 2016 via mobile

We found it to be clean and the bed very comfortable. Everything in our room worked find. Didn't hear any noise from hallway etc in our room. Mr Ali was very pleasant checking us in. Didn't partake of their breakfast because we slept in. Wasn't...More

Thank willpack2
Response from Deb I, Sr. Vice President at Quality Inn and Suites North/PolarisResponded 25 October 2016

Thank you for you compliment of our hotel and of our new General Manager Mr. Ali. Our team here at the Quality Inn & Suites North Polaris truly love to read how our guests feel about our customer service and hotels. Mr. Ali is a...More

Reviewed 23 October 2016 via mobile

I called for room rates and the man that answered the phone was assisting another customer so he asked if I would hold or call back in a "few" minutes. I decided to call back! I called back in a "few" minutes and the same...More

Thank Missy W
Response from Deb I, Sr. Vice President at Quality Inn and Suites North/PolarisResponded 24 October 2016

Thank you for taking the time to let us know of your experience. I can assure you we take our guest's comments very seriously. We are looking into this matter now. If you can call the hotel and ask for me I would appreciate the...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$80 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
Details
Price range
US$80 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Accessible rooms
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Traveller (50)
Room & Suite (39)
Dining (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"2 floor Inn without elevator. Keep that in mind if you have lots of luggage."
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"Call hotel direct and speak to front desk associate about special request, or preferred room"
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"Rooms are very small."
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"First floor"
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