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Holiday Inn Express & Suites Columbus-Polaris Parkway

314 reviews
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Traveller (107)
Room & Suite (223)
Pool & Beach (42)
Overview
  • Excellent57%
  • Very good26%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“pool area”(31 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Reviews (314)Write a Review
There are newer reviews for Holiday Inn Express & Suites Columbus-Polaris Parkway
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Traveller rating
172
83
29
18
11
Traveller type
Time of year
LanguageEnglish
172
83
29
18
11
Show reviews that mention
All reviewspool areacinnamon rollslap laneshot tubgreat poolkids loved the poolpull out sofatwo queen bedsthe breakfast areagreat stayoatmealthe staff was friendly and helpfulwould stay againrooms are largefree breakfastfront desk clerkbusiness center
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11 - 15 of 313 reviews
Reviewed 30 July 2017

This hotel was exceptionally clean, great service and nice breakfast variety and areas were kept tidy and clean. Easy to find. Cleanliness is most important to me and it was clean and rooms are spacious. Not at all cramped.

Thank Bonrae
Reviewed 29 July 2017 via mobile

The room was clean and beds comfortable. The pool was very nice. Breakfast was ok. Eggs were a little hard, but everything else was as you would expect. They had more than other hotels with complementary breakfast.

Thank volleygirlamy
Reviewed 20 July 2017

I waited a few days to post this. I was not happy when I left this hotel and a few days have not decreased my disappointment and frustration. We were booked for 3 nights, we left after the 2nd night. 1st - the pull out...More

1  Thank WannaBgypsy
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 4 August 2017

Hello WannaBgypsy, First of all, thank you very much for your recent stay at our Holiday Inn Express Columbus - Polaris Parkway, OH. I am so sorry to see you did not enjoy your overall experience with us, especially with customer service, pull out sofa...More

Reviewed 18 July 2017

The place looked really cool and stylish online - and has a lot of potential to be a cool hotel. I stay 100+ nights per year and none of them are at Holiday Inns - and here is why. Front desk person would be great...More

Thank JDK1969
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 2 August 2017

Hi JDK1969, Thank you for taking the time to share your comments with us about your stay. Our goal is to consistently provide superior service and accommodations but we regret this was not the case on your stay. Allow me to apologize for the conditions...More

Reviewed 11 June 2017 via mobile

Had the pleasure of staying here for a couple of nights while in town for business. Staff was friendly. Breakfast had several options to choose from. Room was clean. All around great place to stay. Thank you for taking the time to speak to me,...More

Thank NomadGelo
Response from Bethany J, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 16 June 2017

Dear NomadGelo, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed your stay with us, and Manana enjoyed speaking with you as well! We look forward to your next trip to Columbus, Ohio and having you as our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$112 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (107)
Room & Suite (223)
Pool & Beach (42)
Dining (23)
Hotel & Grounds (102)
Bathroom (10)
Family and Play Areas (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
kimmelgc
7 December 2016|
Answer
Response from Melissa L | Property representative |
Hello, Our king suites include a pull out bed in them, but the Executive King Room does not include a pull out sofa. If you have a question about a specific room, our Guest Service Associates are always available to answer... More
1
Vote
TestyWhiteWolf
12 March 2016|
Answer
Response from Donnajean12 |
It closes at I believe 10pm but if you are quiet they usually don't bother you
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"The pool is deafening even when not occupied. Not great for kids."
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"all rooms are nice and big"
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"By the elevator is always good..."
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