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Holiday Inn Express & Suites Columbus-Polaris Parkway

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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
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Overview
  • Excellent56%
  • Very good26%
  • Average9%
  • Poor6%
  • Terrible3%
Travellers talk about
“pool area”(33 reviews)
“cinnamon rolls”(16 reviews)
“lap lanes”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
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Offers from Holiday Inn Express & Suites Columbus-Polaris Parkway
Special Offer: Book Direct and Save
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (325)
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Traveller rating
175
86
30
21
12
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Time of year
LanguageEnglish
175
86
30
21
12
Show reviews that mention
All reviewspool areacinnamon rollslap laneshot tubgreat poolroom was cleanpull out sofatwo queen bedsthe breakfast areaoatmealwould stay againfree breakfastfront desk clerkhot breakfastbusiness centerpolariszoo
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1 - 5 of 324 reviews
Reviewed 5 days ago via mobile

On April 28, 2018 We checked in for a little mini family vacation. Our kids (ages 3 and 4) have always love the splash pad swimming area. And we have gone there multiple times with no issues but this time was a lot different. When...More

Thank V N
Response from Melissa L, Director of Sales at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded today

Thank you very much for taking the time to provide feedback during your stay. I am sorry about the situation that occurred while you and your family were here. We have since evaluated our process for handling issues such as these and have addressed this...More

Hotel's Favourite
Reviewed 7 April 2018 via mobile

We have been looking for a good Columbus hotel and this is the winner. We travel with a toddler and the splash pool was perfect after a long drive. It was warm, wish we brought floaties! Beds were great, so much so my mom bought...More

1  Thank teachersms
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 7 April 2018

Thanks so much for the great review! We love our families on the weekend - the amazing pool really draws them in! I am, however disappointed that you didn't enjoy your breakfast. The best item we have are our warm cinnamon rolls - I hope...More

Reviewed 13 April 2018 via mobile

I highly, highly recommend this hotel. It's seriously a home away from home! I took my 3.5 year old son to stay for 5 nights. I mainly picked this hotel for the incredible pool and we got a room with a Jacuzzi tub. We went...More

Thank Cortny P
Response from Melissa L, Director of Sales at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 15 April 2018

Thank you Cortney for your great review! We love making our guests happy! I'm so sorry that the pool was closed for maintenance; but am thrilled that our staff was able to make it up to you and your soon. I will share your fantastic...More

Reviewed 12 April 2018

Very funkily decorated new hotel. Love the color scheme. HOWEVER, this was about the only good thing about this hotel. The water park area is pretty cool, but way too crowded. WAY too crowded. Full of people that acted like idiots. The walls are paper...More

Thank indyhug111
Response from Melissa L, Director of Sales at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 15 April 2018

Thank you for taking the time to share your feedback about your stay with us. Our goal is to consistently provide superior service and accommodations and this was not the case for you and your family. I'm so very sorry for the conditions you experienced...More

Reviewed 6 April 2018

Hotel is fine...all the requisite boxes checked for a Holiday Inn Express, but the pool area and splash pad were a major disappointment for our 9 & 6 year-old girls. Crowded, cold, and just frankly kinda dirty and depressing area....prolly more suitable toddlers and smaller...More

1  Thank 1Joestuff
Response from Melissa L, General Manager at Holiday Inn Express & Suites Columbus-Polaris ParkwayResponded 6 April 2018

Thank you so much for your feedback. Our splash pad features are designed with smaller kids in mind; but there are areas that kids of all ages can enjoy as well. I'm so sorry that your girls weren't able to have a great time. Because...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$141 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$141 - US$209 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Columbus
#16 Business Hotel in Columbus
#20 Romantic Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (230)
Pool & Beach (41)
Dining (17)
Amenities (22)
Family and Play Areas (2)
Questions & Answers
Ask a question
Jenn_popil
27 March 2018|
AnswerShow all 4 answers
Response from eobert | Reviewed this property |
I think so.
0
Votes
Angie F
28 January 2018|
AnswerShow all 3 answers
Response from Melissa L | Property representative |
Hi Angie ~ just the guests staying in the hotel room will have access to the pool area.
0
Votes
HDasgupta
6 February 2017|
AnswerShow all 2 answers
Response from Melissa L | Property representative |
Dear HDasgupta, Thank you for your question. Unfortunately, we do not offer room service and do not have a full restaurant on site. However, we offer a complimentary hot buffet breakfast to all of our guests, and are... More
0
Votes
Room Tips
"The hallways don't go on and on like some hotels"
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"all rooms are nice and big"
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"By the elevator is always good..."
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"ask for a top floor corner room so you have fewer neighbours."
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