Holiday Inn Express & Suites Columbus-Polaris Parkway
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8670 Orion Pl, Columbus, OH 43240-4030
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Panoramas (14) Room & Suite (238)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Columbus-Polaris Parkway
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#43 of 161 hotels in Columbus
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Express & Suites Columbus-Polaris Parkway, your Columbus “home away from home.” Holiday Inn Express & Suites Columbus-Polaris Parkway aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Rooms at Holiday Inn Express & Suites Columbus-Polaris Parkway provide a flat screen TV, air conditioning, and a refrigerator, and guests can stay connected with free wifi.
In addition, while staying at Holiday Inn Express & Suites Columbus-Polaris Parkway guests have access to 24 hour front desk, a gift shop, and newspaper. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Holiday Inn Express & Suites Columbus-Polaris Parkway.
Travellers looking to enjoy some shrimp can head to Polaris Grill, Eddie Merlot's Columbus, or The Cheesecake Factory. Otherwise, you may want to check out a Mexican restaurant such as Qdoba Mexican Grill, Cantina Laredo, or Chili Verde Cafe Polaris.
Holiday Inn Express & Suites Columbus-Polaris Parkway puts the best of Columbus at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Water park
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Meeting rooms
Salon
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Indonesian
Location
Full view
59Somewhat walkable
Grade: 59 out of 100
46Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
8670 Orion Pl, Columbus, OH 43240-4030
Getting there
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361Reviews16Q+A58Room tips
Reviews
Traveller rating
- 189
- 96
- 34
- 22
- 20
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
The hotel was clean and well maintained, the room was a nice size, staff was friendly, and it was affordable. They offer a nice grab n go breakfast as well which includes breakfast sandwiches, cinnamon rolls, fruit, yogurt, and pastries.
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Date of stay: December 2020Trip type: Travelled with family
Helpful
Felt very welcome here at the front desk. Room was very clean and COVID responsible. Had a 7th floor room close to the elevator, just what was requested. Hot water was great even for the 7th floor. Great location.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
BEWARE! Although this hotel is in a COVID hot spot, they are not enforcing guests wear to wear masks in hotel even though there is a mask order to wear masks in indoor spaces. While checking out, there was a large group in lobby checking out, none wearing masks!! When I asked Jesse if there was a mask order he said "yes." When I asked if this was a red zone he said "yes." When I asked why everyone was not wearing a mask he said " we can't enforce it if they're from somewhere else" What? NOT SAFE!! The hand sanitizer and bagged breakfast means nothing without the indoor mask policy being enforced in a red zone!! If it's "optional" people should know in advance.
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Date of stay: August 2020
1 Helpful vote
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 6 Sep 2020
Hi dgrunsten, I appreciate you taking the time to share your experience surrounding your hotel experience. In line with the Covid-19 situation, I assure you that we have in place additional protocols and best practices. I am sorry to learn about the frustration you felt towards our other guests who were not wearing masks and how the hotel handles the guidelines surrounding the importance of wearing one. We strive to provide a dependable hotel experience. We’d love to share your comments with the relevant department for review, and I trust that improvement in guest satisfaction will be kept in mind. I am unable to send you a private message to ask for more information on your booking. All the same, please feel free to reach out to IHGService@ihg.com should you need to discuss your experience further. Again, thank you for sharing your feedback. We’d love to show you how we truly take care of our guests on your next visit. Best, Zel N. Case Manager IHGService
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Great place for toddlers and young children!! Pool is great and breakfast is awesome! Rooms are always clean and hotel staff has always been very accommodating!! We always stay whenever we are in the area!
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Date of stay: March 2020Trip type: Travelled with family
Helpful
Response from jesb925, Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 16 Mar 2020
Hello! We are so happy to hear that you enjoyed your stay! We love having you and hope that you will return very shortly!!
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Looked forward to long weekend. Needed some pool and hot tub time. Pool horribly supervised, young kids in hot tub. On the lookout that kids wouldn't jump from the hot tub on my head while I swam. Figured I'd make up pool time when I got up. Dressed for pool only to find the pool closed. Also found out that the breakfast ran out of food. Seriously who doesn't plan for a three-day weekend? Operational pools and an adequate supply of food are basic hotel needs. I saw from past reviews that the pool is down more than it's open. Don't bother with we're sorry. You can't fix my ruined weekend. We won't be back.
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Date of stay: February 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Columbus-Polaris Parkway
Responded 3 Mar 2020
Hi Cosmopolitan203723, Thank you for your review and for staying with us. We take great pride in our hotel and want all guest stays to be ones that are enjoyed. I see that we have fallen short of this on your recent stay due to the issue with the pool. I have shared your comments with our management and have also sent you a private message to obtain additional information about your stay. This may not be your greatest stay with us, but thanks for sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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PRICE RANGE
US$95 - US$194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites columbus-polaris parkway hotel columbus, holiday inn express and suites columbus-polaris parkway
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
104
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express & Suites Columbus-Polaris Parkway
Which popular attractions are close to Holiday Inn Express & Suites Columbus-Polaris Parkway?
Nearby attractions include Topgolf (0.6 km), Dave & Buster's - Arcade (1.1 km), and Star Lanes Polaris (1.0 km).
What are some of the property amenities at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Columbus-Polaris Parkway?
Conveniently located restaurants include Polaris Grill, Eddie Merlot's Columbus, and The Cheesecake Factory.
Are there opportunities to exercise at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express & Suites Columbus-Polaris Parkway?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Columbus-Polaris Parkway offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites Columbus-Polaris Parkway?
The staff speaks multiple languages, including English and Indonesian.