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Fairfield Inn & Suites by Marriott Columbus Hilliard

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5520 Maxwell Place, Columbus, OH 43228
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$129
US$115
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SAVE US$14
Free cancellation until 03/10/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (32)
Room & Suite (36)
Dining (10)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites by Marriott Columbus Hilliard
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#70 of 164 hotels in Columbus
Location
Cleanliness
Service
Value
Fairfield Inn & Suites Columbus Hilliard newly renovated in 2019, is just 10 miles west of downtown, where you can catch a Columbus Crew game at Mapfre Stadium. The Ohio State University is close by, making for easy access to sporting events and campus tours, while Hollywood Casino and Great Western Shopping Center provide delightful afternoon entertainment. When you're ready to return to the hotel, take a dip in our indoor pool and hot tub or get a workout in at our 24/7 fitness center. If you need to get some work done before bed, our ergonomic workstations give you the perfect space to conduct business. Before you head out again in the morning, savor our complimentary breakfast which includes a delicious hot buffet. Our rooms are spacious, but if you find yourself wanting something bigger, we do offer several suite options. At Fairfield Inn & Suites Columbus Hilliard, you're our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Raquetball offsite
Kids stay free
Parking
Wifi
Paid wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Squash offsite
Children Activities (Kid / Family Friendly)
Airport transportation
Taxi service
Business Centre with Internet Access
Baggage storage
Convenience store
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Hotel links
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197Reviews2Q+A31Room tips
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Popular mentions
Hamza R wrote a review Mar 2020
Suwanee, Georgia2 contributions
I came here with my family and stayed a couple of days at this hotel. The check-in experience was great. These are the times of the coronavirus so everyone is freaked out to be staying at a hotel. Unfortunately, one of the rooms was not vacuumed properly so I contacted the front desk. Morris was working that night and he went above and beyond to make sure we were satisfied. He gave us two new rooms but since we had already settled in and it was really late, we decided to keep the rooms we already had. Morris documented everything in the system exceptionally and the next day another staff member approached me to make sure we got taken care of. The girl preparing the breakfast was sooo kind to my parents and went out of her way to make sure they had everything they needed. I wish I had gotten her name because she deserves a huge thanks! After we checked out and during our journey back to our homes, I realized I had left some extremely important documents back in the room. Since we had traveled so far and returning was not possible, I called the hotel and spoke with John Henry to explain the issue. He could hear in my voice how distressed I was and made sure he did everything he could to calm me down and give me hope for finding the documents. He was the only one working that night so after a couple of hours, he searched the room and found the documents and called me back with the great news. He also gave me several options on how to return those documents to me. I have never been so nervous in my life such as that night and John saved me from such tragedy. He was able to safely place those documents in the office while I arranged someone to go pick them up the following day. I am very thankful to the staff for making our stay memorable. I know a lot of cleaning staff had called out during the virus craziness but I hope they will continue to clean the rooms thoroughly.
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Date of stay: March 2020
Value
Cleanliness
Service
Room Tip: There is only one elevator so choose your room wisely ;)
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Response from Lisa P, Guest Relations Manager at Fairfield Inn & Suites by Marriott Columbus Hilliard
Responded 24 Mar 2020
Thank you so much for taking the time to give us your feedback. We will be sure to share your comments with the rest of our team and look forward to serving you next time your travel plans bring you to Columbus area.
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jenniferlM2810WN wrote a review Mar 2020
Chillicothe, Ohio2 contributions
Beautiful hotel very clean with friendly and kind staff. The room was a good price. We were in town visiting family and were looking for joining rooms. They were able to accommodate. The pool also was well kept and very nice!
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Date of stay: February 2020Trip type: Travelled with family
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Response from Lisa P, Guest Relations Manager at Fairfield Inn & Suites by Marriott Columbus Hilliard
Responded 6 Mar 2020
Thank you so much for taking the time to give us your feedback. We truly appreciate you staying with us and look forward to serving you again.
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llebpmacd wrote a review Nov 2019
Versailles, Kentucky65 contributions5 helpful votes
Traveled to Columbus, Ohio on the 2nd of November for birthday celebration for a family member. Looked for a hotel choose Fairfield by Marriott was greeted by Asia Michael the Front Office Manager she gave excellent customer service with a smile. The room was clean,bed was comfortable the breakfast was not great. Lobby and hallway was very clean outside was well lit only stayed overnight but would stay again my next time in Columbus
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Date of stay: November 2019Trip type: Travelled with family
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Response from Lisa Pat, Owner at Fairfield Inn & Suites by Marriott Columbus Hilliard
Responded 7 Aug 2020
Thank you for taking the time give us your feedback. We look forward to serving you again.
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sean c wrote a review Nov 2019
Rochester, New York27 contributions21 helpful votes
Besides the issues with the fan not working in my room and having having to change rooms, the hotel is very noisy and everything can be heard in the adjoining rooms. The TV is also bolted to the wall so if you’re like me and carry a Roku they make it practically impossible to use. Very nice people and they tried their best to help but it’s simply not a good hotel. I would probably not stay there if I’m in the area again.
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Date of stay: November 2019Trip type: Travelled on business
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Response from Lisa P, Guest Relations Manager at Fairfield Inn & Suites by Marriott Columbus Hilliard
Responded 12 Nov 2019
Dear guest, We are truly sorry to hear that your stay with us wasn't a very pleasant one due to noise issue. Thank you for bringing the matter to our attention. We will try our best to remedy the issue and make your future stay with us more comfortable. I am glad our staff was helpful during your stay. We look forward to serving you again.
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luv2travel446 wrote a review Nov 2019
Pittsburgh, Pennsylvania20 contributions11 helpful votes
The new Bonvoy image of minimalistic means don’t plan on doing any relaxing in your room if you have more than one person. The only chair in the room is the desk chair. For us, sitting on the bed is uncomfortable, especially if you are sitting for more than a few minutes. Glad we had only booked one night. If we had planned to stay multiple nights, we would have been canceling future nights and booking a different hotel. What a shame as hotel was clean and staff was friendly.
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Date of stay: November 2019Trip type: Travelled with family
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Response from Lisa P, Guest Relations Manager at Fairfield Inn & Suites by Marriott Columbus Hilliard
Responded 11 Nov 2019
Dear Guest, Thank you for your feedback. We are truly sorry to hear that you did not have sufficient number of chairs in the room. We will look into the matter and see how we can improve our service for your future stay with us. We thank you for staying with us and we are glad that you found our staff to be friendly.
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PRICE RANGE
US$105 - US$159 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Fairfield Inn & Suites Columbus Hilliard
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
83
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Frequently Asked Questions about Fairfield Inn & Suites by Marriott Columbus Hilliard
Which popular attractions are close to Fairfield Inn & Suites by Marriott Columbus Hilliard?
Nearby attractions include AMC Columbus 10 (0.4 km) and Average Joe's Hilliard (0.6 km).
What are some of the property amenities at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites by Marriott Columbus Hilliard?
Conveniently located restaurants include Wild Ginger Asian Fusion, Culver's, and Texas Roadhouse.
Are there opportunities to exercise at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Fairfield Inn & Suites by Marriott Columbus Hilliard have an airport shuttle?
Yes, Fairfield Inn & Suites by Marriott Columbus Hilliard offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Fairfield Inn & Suites by Marriott Columbus Hilliard?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to Fairfield Inn & Suites by Marriott Columbus Hilliard?
Many travellers enjoy visiting German Village (13.2 km), Kelton House Museum & Garden (13.9 km), and Thurber House (13.7 km).
Is Fairfield Inn & Suites by Marriott Columbus Hilliard accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.