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I stayed here for my birthday November 3rd-5th. I had 2 rooms. Came in from Pittsburgh, PA. I was really pleased with this hotel. The staff is very nice and professional. I wanted to thank Ebony and Yordi for their hospitality. Loved being right in...More
Found a great deal on Priceline. Hotel was great. Valet parking only which I find annoying. We had a drink in the bar. Typical hotel with a glass of wine averaging $13. The workout room was great. Had some nice additions like bosu and ab...More
Stayed three nights for a work conference, 9th floor. Room was clean, bed was comfortable and bathroom/shower was clean & good sized. Conference rooms were nicely done, had good sound, and the food was better than most. Starbucks across the street (pre-order on app to...More
The hotel front desk staff has a nasty attitude. They were not helpful and very rude on the phone. I had no problem with them face to face, but the need custom training. Most decision to stay, buy or deal with a particular company is...More
Thank Lita T
Response from Lance D, Manager at Renaissance Columbus Downtown HotelResponded 12 November 2017
Good morning and thank you for providing feedback surrounding your recent experience at our hotel. I'm sorry to hear that we were not able to meet the expectations you had.
After reviewing your comments, I am greatly concerned about the service levels you received at...More
Fun weekend visiting for a college football game at Ohio State. Great location with nice clean accommodations and friendly personnel. One young gentleman Hassan helped us with our bags and couldn't have been nicer. He was so helpful and told us many options for dinner...More
Our hotel pool is available for guest use only. However, if you are a local resident and would be interested in purchasing a room for only 1/2 of a day so you could use the swimming pool, please contact the... More
Our hotel pool is available for guest use only. However, if you are a local resident and would be interested in purchasing a room for only 1/2 of a day so you could use the swimming pool, please contact the hotel directly and we can arrange!