We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hilton Columbus/Polaris

Show Prices
#10 of 142 Hotels in Columbus
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Hilton Columbus\/Polaris
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

770 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 766: English reviews
Oregon, Ohio
Reviewed 4 days ago NEW

Very nice hotel very clean, rooms were amazing and the staff was great. In a great location for shopping, dining and entertainment. I will definitely be staying here by next time in the Columbus area.

 Report
Helpful?
Thank dianesI7757IM
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, Thank you so much for taking time to write such a great review on the Hilton Columbus/Polaris! I glad you enjoyed your stay! We look forward to your return when your travels bring you back to the Columbus area. Sincerely, Nancy Howard General Manager

Sidney, Ohio
Reviewed 5 days ago NEW

This place was very nice and quality was really good also close to shopping and restaurants. Staff was very courteous and knowledable about the area. I would recommend this hotel to anyone. The only problem we had was that there was way too much chlorine in the hot tub.

 Report
Helpful?
Thank Richard R
Newark, United States
Reviewed 6 days ago NEW

Hotel is very inviting, well maintained and always clean. Staff is courteous and informative. Have stayed at this hotel in the past and are never disappointed. Location is right by Polaris Mall, very convenient for shopping.

 Report
Helpful?
Thank brucebY903VO
Ohio
Reviewed 1 week ago via mobile

I Usually go to Columbus two times a year. And when I go this is the only hotel I stay at. The place is first class!! Very clean and comfortable. Very comfortable beds, large rooms, great food, and a nice place to have a drink. And wonderful people working there.

 Report
Helpful?
Thank m4forlife
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Dear Reviewer, Thank you so much for writing such a great review on the Hilton Columbus/Polaris! I'm thrilled to hear that you feel our hotel is "fist class" and that this is the only hotel you stay in while visiting Columbus, OH. I hope the OSU footabll game turned out the way you wanted it to. We look forward to...

Cleveland, United States
Reviewed 1 week ago

This hotel looks great on the surface, but almost every product used in the bed and the bathroom are deplorable. Do yourself a favor and stay elsewhere. The bed was lumpy and the sheets may have been made of sand paper. Also the surprise early morning wake from housekeeping was not well received by everyone on the floor. The only...

 Report
Helpful?
Thank michaelaU9447SJ
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed to hear that you did not like our brand new beds which were replaced in January 2016. I am sorry that you were awaken too early by our housekeepers. Our goal is your 100% satisfaction and I'm sorry...

Newnan, Georgia
Reviewed 1 week ago via mobile

I have favorably reviewed this hotel on this site in the past, but during the last two stays the service has been DRAMATICALLY reduced. We took the "do not disturb" sign off the door at noon and returned to a room that had not been attended to at 9:00pm. When we called and asked for service it took over an...

 Report
Helpful?
Thank Mike R
Nancy H, General Manager at Hilton Columbus/Polaris, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we’re very sorry for the issues with housekeeping and our bar area. Our Executive team will take your comments under consideration as we continually work to improve our guest experience. If you are back in the area in the future, feel...

Dublin, Ireland
Reviewed 2 weeks ago

By far the best hotel for the Polaris district. The rooms were large, clean and very comfortable. Why is there a minibar in the room if it is empty? Is this the future of Hilton hotels in the US? Also breakfast on the executive floor was somewhat disappointing.

 Report
Helpful?
Thank rubensatcomo
Naples, Florida
Reviewed 2 weeks ago

This hotel is always clean and the staff is friendly and accommodating. Always stay here for reliable and comfortable stay. Excellent quality for the price. Keep up the great work! I'll be back soon..

 Report
Helpful?
Thank N1591XBmarye
Ravenna, United States
Reviewed 2 weeks ago

Over all it was fine. The Recorder's are returning next year The luncheon chili was very spicey. Try another type soup. The potato soup was very good the day before. I also liked the little hot dogs. The front desk was not very friendly.

 Report
Helpful?
Thank 738bonnieh
Middleport, Ohio
Reviewed 2 weeks ago

Nice place. Great staff. Liz our bartender was great! We stay here often for get always and business when we need to. We have taken our children and they were welcomed. Nice location for shopping and entertainment

 Report
Helpful?
Thank 765charlas

96 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (50)
Viewed
Bathroom (10)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (19)
Viewed
Dining (4)
Viewed
Room/Suite (9)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Columbus hotels
1.1 km away
Homewood Suites by Hilton Columbus/Polaris
0.8 km away
Hampton Inn & Suites Columbus Polaris
0.4 km away
Hilton Garden Inn Columbus/Polaris
Show Prices
Show Prices
Show Prices
0.8 km away
Holiday Inn Express & Suites Columbus-Polaris Parkway
0.8 km away
Cambria hotel & suites Columbus - Polaris
11.7 km away
Hilton Columbus at Easton
Hilton Columbus at Easton
#12 of 142 in Columbus
877 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Set in the thriving Polaris Centers of Commerce, the AAA Four Diamond Hilton Columbus/Polaris hotel offers an elegant stay in an excellent location. Just off Interstate 71 and featuring a complimentary shuttle to and from Port Columbus International Airport (CMH), this Columbus, OH hotel is ideally located near transportation links. The shuttle is available 6:00am to 10:30pm Monday through Friday and 7:00am to 10:00pm on weekends. ... more   less 

Additional Information about Hilton Columbus/Polaris

Address: 8700 Lyra Dr, Columbus, OH 43240-2103
Region: United States > Ohio > Columbus
Price Range: €118 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus/Polaris 3.5*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Agoda and Odigeo so you can book your Hilton Columbus/Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbus/Polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hotel Style:
#1 Spa Hotel in Columbus
#2 Romantic Hotel in Columbus
#9 Family Hotel in Columbus
#9 Business Hotel in Columbus
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus/Polaris staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Hilton Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor, away from elevator. I liked the view of Polaris Parkway. Didn't hear any traffic noise.”
 of 5 bubbles 941susans, 5 Nov 2016 | Read review
“Worth getting a king size bed for comfort.”
 of 5 bubbles judeteachwrite, 20 Sep 2016 | Read review
“Splurge for the Executive King Suite. It is well worth the money”
 of 5 bubbles Chops1971, 12 Sep 2016 | Read review
“Parlor suites are nice, but beware that the bathroom door is extremely close to the bed.”
 of 5 bubbles Happytogether586, 22 Aug 2016 | Read review
“Most rooms are great- I always like a high floor”
 of 5 bubbles BrianO271, 1 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay