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Hilton Columbus/Polaris

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Traveller (54)
Room & Suite (53)
Storyboard
Overview
  • Excellent67%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Columbus/Polaris
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Columbus/Polaris
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (960)
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955 results
Traveller rating
627
219
61
26
22
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627
219
61
26
22
Show reviews that mention
All reviewsexecutive floorshopping and restaurantsnorth sidenice hotelfire pitroom serviceexcellent staybreakfast buffetcomfortable bedsconvenient locationeasy accessbusiness tripgreat place to stayhot tubfitness centerfront desk staffshuttle service
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1 - 5 of 955 reviews
Reviewed 4 days ago

Good value for the money, but may be high for a family. Hotel is located close to a Polaris Mall and many other retail and dining choices. Staff is friendly and helpful. Some rooms need updated, but doesn't effect the cleanliness.

Review collected in partnership with Hilton Hotels & Resorts
Thank susanlP2390ON
Hotel's Favourite
Reviewed 12 January 2018

Very new, modern, and clean hotel! Very convenient & smooth check-in process with the Hilton mobile app. Great amenities such as indoor swimming pool, exercise room, nice restaurant, and a welcoming and comfortable lobby sitting area. The staff is very friendly and eager to help...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank TangoTaco
Response from Nancy H, General Manager at Hilton Columbus/PolarisResponded 16 January 2018

Dear TangoTaco, Thank you so much for taking time to write such an amazing review on the Hilton Columbus/Polaris! We take pride in providing the best customer service and experience to all our hotel guests. I will make sure to share your comments during our...More

Reviewed 1 week ago

I'm a Hilton Honors member along with other hotel loyalty programs - and after the last few years of constant travel I've come to realize that Hilton truly offers consistently excellent experiences - on a quick trip to Columbus this week, I was floored by...More

Thank BethN42
Response from Nancy H, General Manager at Hilton Columbus/PolarisResponded 6 days ago

Dear Beth, Thank you so much for writing such an amazing review on the Hilton Columbus/Polaris! We take pride in providing the best customer service possible and based on your review it sounds like we achieved our goal! I will make sure to read your...More

Reviewed 1 week ago

With the high rating of 4 diamonds from AAA and a high rating on Trip Advisor, I did expect more. The room was nice and relatively clean. Although I pulled a desk out and it was covered in crumbs. Then when the air kicked on...More

Thank D D
Response from Nancy H, General Manager at Hilton Columbus/PolarisResponded 1 week ago

Dear Reviewer, Thank you for your comments regarding your recent stay with us. I appreciate your business and the feedback you provided. I'm disappointed to hear that you felt your stay was only "okay". Our goal is your 100% satisfaction and I'm sorry that we...More

Reviewed 2 weeks ago

excellent staff; exceptionally clean; fantastic location! From the lobby to my room, the hotel was immaculate. The staff was incredibly helpful and responsive. Lots of restaurants and shopping nearby!

Review collected in partnership with Hilton Hotels & Resorts
Thank juliestapp12
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Columbus
#8 Family Hotel in Columbus
#9 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$148 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Columbus
#8 Family Hotel in Columbus
#9 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (53)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Jenny K
6 June 2017|
AnswerShow all 5 answers
Response from Tammy B | Reviewed this property |
I'd say more like 30 mins but you could do the google distance and depends on time of day.
0
Votes
Scott F
25 October 2016|
AnswerShow all 5 answers
Response from Nancy H | Property representative |
Hello Scott, Our sleeper sofa is High Point Bedding, model C-11 1P. Please let me know if you have any other questions. Sincerely, Nancy Howard General Manager
0
Votes
Kristie P
23 October 2016|
AnswerShow all 13 answers
Response from Mignc | Reviewed this property |
Yes the mall is across the street. You are safe no problem
0
Votes
Room Tips
"Not sure if all the rooms have such large bathrooms. If nor, it's worth it to select one that does."
Read review
"I recommend the King Executive Suite."
Read review
"Ask for room away from elevators."
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"Higher floors are better and suites give you more room and quiet."
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