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Basic, no frills....staff pleasant and helpful. Ms. Goesh at front desk gave us many dinner options in the area. Very helpful and great personality. Short distance to Easton Town Center......5 minute drive.More
Date of stay: October 2018
Response from 00esa, Manager at Extended Stay America - Columbus - EastonResponded 15 October 2018
Thanks for evaluating your stay. We are glad to know you were happy with our location and enjoyed the exceptional service delivered by our staff. Your kind compliments will be shared with Goesh. Thanks again, and we look forward to your next stay.
We just needed a place to stay over for one night and this was perfect and very convenient to restaurants and services needed. Tell me at the front desk was The Perfect Host. We will return in the futureMore
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Date of stay: December 2017
Response from 00esa, Manager at Extended Stay America - Columbus - EastonResponded 19 December 2017
Thank you for choosing Extended Stay America and for the wonderful feedback. We are glad to read you liked our convenient location and that you were impressed with the service we offer. Your compliments have been shared with the entire staff for a job well-done....More
After 10 hours on the road, all seemed well, until we pulled back the sheets. It was late and there were no more rooms , would you want to sleep in that bed.? See picture. In defense of the hotel, they refunded our money and...More
Date of stay: May 2018
Response from 00esa, Manager at Extended Stay America - Columbus - EastonResponded 22 May 2018
Brian, thank you for evaluating your stay. We are sorry for the cleanliness issue you experienced during your stay. Your feedback has been shared with our housekeeping team to be more diligent with their efforts. We appreciate your feedback and hope to host you and...More
Visit this hotel for a 4 week business travel and extremely dissatisfied. The wifi network performance and hardly allowed to do any work from my room. The card reader of the door caused issues and have to ask for help over 15 times in 4...More
Date of stay: April 2018
Thank Miguel S
Response from 00esa, Manager at Extended Stay America - Columbus - EastonResponded 5 May 2018
Miguel, thanks for evaluating your stay. We apologize for the service issue you encountered while here. We have shared your concern with our front desk team and have taken actions to ensure we do not repeat these issue in the future. We are reviewing the...More
They have kitchenettes so we bought eggs, bacon, and English muffins for the morning before we were to bowl in the Ohio USBC tourney. There was a Wal-Mart just across the street that made this very convenient. ( Don't forget the salt & pepper) The...More
Date of stay: April 2018
Response from 00esa, Manager at Extended Stay America - Columbus - EastonResponded 15 April 2018
Thank you for choosing to stay at Extended Stay America. We are glad to know you liked the comfort of your room and were impressed with the convenience of our location. Thanks once more for allowing us to be of service, and we hope to...More