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Extended Stay America - Columbus - East

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About
Location
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Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Self-Serve Laundry
Wheelchair Access
Breakfast included
Laundry Service
Non-Smoking Hotel
Outdoor pool
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Room features
Kitchenette
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
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Reviews (64)
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64 results
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9
5
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14
28
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LanguageEnglish
9
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14
28
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1 - 5 of 64 reviews
Reviewed 3 weeks ago via mobile

Let me start by saying when we went to check in the lights were out in the parking lot it was pitch black.The young lady checked us in looked like she rolled out of bed most of the employees we encountered looked unkept/unclean. The houskeeping...More

Date of stay: November 2018
Thank Safari39503
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 3 weeks ago

We are sorry for the unpleasant stay you had with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to...More

Reviewed 3 November 2018 via mobile

I had a reservation for 1 night on Friday, November 2nd while we would be in town for a family function. We were late getting to the hotel due to traffic. The highway was completely shut down so we had to sit in traffic for...More

Date of stay: November 2018
Thank adb1221
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 3 November 2018

We appreciate you taking the time to provide feedback, and we are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer...More

Reviewed 2 October 2018

When I read some of the other reviews, I was hesitant to use this place, but a blind discount offer landed me here. I was expecting a mess, but I was pleasantly surprised to find a clean room, a comfortable bed, a full size refrigerator...More

Date of stay: September 2018
Thank Brad P
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 3 October 2018

Brad, thank you for choosing to stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that you loved your well-equipped room. It was a pleasure to have you as our guest, and we hope...More

Reviewed 19 August 2018 via mobile

Hello my readers, it’s been a minute since I’ve wrote about a hotel, so my job has moved me to Ohio and we got sent to Columbus to work, and they put me in an Extended Stay America, so I’m thinking ok Kool, umm... not...More

Date of stay: August 2018
Thank Raymond F
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 24 August 2018

Raymond, thanks for being our guest. We apologize that you experienced so many difficulties while you were here. Your feedback has been discussed with the appropriate individuals in an effort to improve our service and facilities going ahead. Kindly note, our housekeeping service is designed...More

Reviewed 14 August 2018

Traveling construction team booked here 8/14-8/15 (2 rooms 3 nights). Walked into our rooms to discover the beds had no sheets, pillows or blankets on the filthy mattresses.Bathroom totally unclean with what looked like feces spread around in the tub. Kitchen area was no better...More

Date of stay: August 2018
Thank catlovr
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 14 August 2018

We apologize for disappointing you and are sorry to know we couldn't deliver you with a perfect stay. We are very disappointed to see that your feedback referenced the description of your room as "filthy". Your feedback regarding odor and cleanliness is shared with the...More

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Room Tips
"Don't stay here! Ever!"
dougf2014
24 Jun 2018
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"You get what you pay for in this case."
RickL4570
5 Jun 2018
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"Call ahead to see if there will be any maintenance or construction work going on during your stay."
581tomw
3 Sep 2017
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"good for budget, bad for wi-fi for business people"
504vijayg
12 Mar 2016
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PRICE RANGE
US$73 - US$95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay columbuscolumbus extended stay
LOCATION
United StatesOhioColumbus
NUMBER OF ROOMS
71
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