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Extremely disappointing for wedding weekend with family and friends.......Lack of care and concern for problems....Hotel over sold and extremely crowded. Plenty other options in the area to choose from..... Would not return
Thank Candy C
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded 1 week ago
Thank you for your rating and review. We apologize your stay was not as expected. Please feel free to reach out to us to further discuss.
Great hotel. The saltwater pool is truly amazing...left everyone who swam, skin so soft. The bar where the bartender “BrandI’ was such a delight and made coming back from spending time with the grandkids...relaxing. The hotel is so close to the airport that you can...More
Great location-very close to shopping and restaurants. The hotel lobby was very appealing and the staff was friendly. My room appeared to be updated in the recent years, also clean and comfortable. I would definitely stay here again.
My daughter and I stayed here two nights and it was very convenient to the highway and shopping. When we first arrived the room was freezing so I turned the temperature up on the AC. Well the next day I figured out why they set...More
Thank Daphne B
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded 18 July 2018
Dear Daphne, Thank you for your rating and review. We will use your comments to ensure this was an isolated incident and I apologize that your stay was less than perfect. We do hope you will give us another try when you come back to...More
Arnold Schwarzenegger was in town for some thing he does every year and my regular hotel was gouging me for about $50 higher per night so I went to this place and it was about $84 a night. Room was large and comfortable. 2 bottles...More
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded 31 May 2018
Thank you ikester309, for your rating and review. We are glad to hear you enjoyed your time with us and look forward to your return.
Get Ready to Shop. The Four Points by Sheraton Columbus - Polaris is located right where you want to be in the city, just off Interstate 71. Hop aboard our free shuttle to Polaris Fashion Place, one of …MoreColumbus’s top retail destinations. You’ll also find plenty of things to see within a short drive, such as the Columbus Zoo and Aquarium or Franklin Park Conservatory. Watch the Buckeyes at The Ohio State University and work on your golf game at nearby courses and driving ranges.Meet in Style. We have more than 1,000 square feet of premium event space, with flexible layouts that can accommodate up to 50 people. Our business center provides support services. When it’s time to unwind, head to our fitness center or outdoor heated pool. The lounge is the place to go for good company, casual dining, and our Best Brews™.Just What You Need. Choose from our 100 guest rooms, including three suites, complete with one king-size or two queen Four Points by Sheraton Four Comfort Beds™. Enjoy free extras, like High Speed Internet Access and bottled water. You’ll also find a 42” flat screen TV and an in-room coffeemaker for your convenience.WG Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.