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Hilton Cleveland Downtown

948 reviews
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Traveller (401)
Room & Suite (120)
Dining (16)
Overview
  • Excellent73%
  • Very good17%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“floor bar”(19 reviews)
“lake erie”(69 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Hilton Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (948)Write a Review
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Traveller rating
683
158
47
28
20
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683
158
47
28
20
Show reviews that mention
All reviewsconvention centerfloor barlake eriebeautiful hotelfloor to ceiling windowsrock and roll hallexecutive loungecorner roombrowns stadiumtop floorfirst energy stadiumfootball stadiumvalet parkinggreat stayevery staff memberroom servicewalking distance
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1 - 5 of 936 reviews
Reviewed yesterday via mobile

On a business trip. The staff are amazing. The place is really nice. The art work around the place and in the rooms was a welcome site for a former Clevelander. It's just a really nice hotel in all the details. The hotel is in...More

Thank MicPav88
Hotel's Favourite
Reviewed 4 weeks ago

Let me start with I didn't stay at the Hilton so this is not a review of the hotel. Instead I am commenting specifically on the Starbucks counter and a gal named Amanda who was helping out at the Starbucks counter. I was attending a...More

Thank Stacey S
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded 3 weeks ago

Thank you for your review Stacey S.! We sincerely appreciate you taking the time to share your Starbucks experience with us and we will absolutely pass on your kind words to Amanda. We take great pride in our team members here as they truly spread...More

Reviewed 1 week ago

This is an update of an earlier review. The property is still beautifully maintained and the front desk services are exemplary. Convenient indoor access to the convention center runs from the lobby, directly to the exhibit halls and meeting rooms. The most disappointing aspect of...More

Thank BonnieInPA
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded 5 days ago

Hi BonnieInPA thank you for taking the time to share your experience here. While we are happy to read that you enjoyed the aesthetics of the hotel including the direct walkway to the Huntington Convention Center, we do sincerely apologize for your experience with housekeeping....More

Reviewed 1 week ago via mobile

Given that I am a Lifetime Marriott Platinum member as well as a Hilton Diamond member, I see quite a few hotels every year and I’ve got to tell you that this hotel is the REAL DEAL...one of the nicest places I’ve been in a...More

Thank raven349
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded 5 days ago

Thank you so much for your review raven349. We are thrilled to read about your time at our hotel and above all we thank you for being a valued Hilton Honors Diamond member. We take great pride in the experience we strive to create here...More

Reviewed 1 week ago

Staff was so courteous and willing to assist at both check in and check out. Beds were comfortable and family enjoyed the pool and the bar. Only downside, there is only valet parking for a fee in addition to hotel room.More

Review collected in partnership with Hilton Hotels & Resorts
Thank brendasV301RP
Response from Teri A, General Manager at Hilton Cleveland DowntownResponded 1 week ago

Thank you for writing about your experience brendasV301RP. We take great pride in the experience we create here and all of that stems from our hospitable and courteous team members. We are also happy to read that your family enjoyed the comfortable beds and the...More

View more reviews
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123456188
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$179 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$179 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (401)
Room & Suite (120)
Dining (16)
Pool & Beach (15)
Family and Play Areas (7)
Questions & Answers
Ask a question
lmarie444
11 February 2018|
AnswerShow all 9 answers
Response from 16edwardj | Reviewed this property |
Yes if needed. It’s easy to drive in the Greater Columbus area and the City is spread out so a vehicle would be a plus. I think probably cheap in Columbus too to rent! Best Travel Wishes to you!!
0
Votes
lmarie444
11 February 2018|
AnswerShow all 7 answers
Response from DRM8791 | Reviewed this property |
Definitely walking distance to HOF ...in good weather. Not sure on the shuttle as we drove in.
0
Votes
Jody B
14 September 2017|
Answer
Response from Shannon M | Reviewed this property |
We were able to check in early. Most hotels will take your car and hold your luggage even though your room may not be ready. I suggest giving the hotel a call. We found them to be stellar in the customer service department.
1
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12345611
Room Tips
"Ask for lakeside view"
Read review
"Most rooms face east/west with city view. North facing are lakeview."
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"I enjoyed the 28th Floor. Ask for lake view, away from elevator. (I liked #2804)"
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"ask for a corner room facing the lake"
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