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Crowne Plaza Cleveland at Playhouse Square

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1260 Euclid Ave, Cleveland, OH 44115-1837
COVID-19 update: See the added health and safety measures this property is taking.Read more
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CrownePlaza.com
US$144
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Free cancellation until 19/10/21
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Traveller (50)
Room & Suite (80)
Dining (18)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Cleveland at Playhouse Square
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 40 hotels in Cleveland
Location
Cleanliness
Service
Value
Travellers' Choice
The Wyndham Cleveland at Playhouse Square has been re-flagged the Crowne Plaza Cleveland at Playhouse Square. We have just completed a 6.7 million dollar renovation. Our guestrooms have been 100% renovated. We have also renovated our restaurant/bar and the name of our new restaurant is the Ghost Light Grille. The name was chosen in part for the theatre superstition that if a single light was provided when the theatre would be otherwise completely dark, it would give the ghosts inside an opportunity to perform on stage, thus appeasing them so they wouldn't curse the theatre or sabotage the set or production. Our pool & fitness center were 100% renovated. Our lobby includes new artwork, furniture and front desk. We also added a Sundry Shop with snacks, chips, and sodas for convenience.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast in the room
Kid-friendly buffet
Kids' meals
Wine / champagne
Vending machine
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
207Reviews13Q+A30Room tips
Traveller rating
  • 114
  • 55
  • 20
  • 7
  • 11
Time of year
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Popular mentions
Ava N wrote a review Mar 2021
1 contribution
Stayed the night for business, my hotel room bathroom wasn't entirely clean and my hotel card didn't swipe. Both were addressed by the staff and they were very kind. The food at the restaurant was great, and the location is very close to playhouse square which is definitely worth checking out if you have a spare evening.
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Date of stay: March 2021Trip type: Travelled on business
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Rich Calabrese wrote a review Mar 2021
Rochester, New York21 contributions6 helpful votes
If I could give a rating higher than 10, I would! The Crowne Plaza staff were awesome, Tiffany, Crystal, Mr. Alex and Tomiko were more than accommodating and friendly with me. I was warmly greeted every time I was seen in the lobby and they asked me how my day or evening was. We had several conversations and laughs while I was there. I feel as if I made new friends, I sure hope they're still working there when I return to Cleveland! I miss you all! Plus, the room was spotless (which is important), the location was smack in the middle of the Playhouse Square district and so walking to great restaurants and cool destinations was a breeze. Undoubtedly I'll stay there again, it was wonderful! Please tell Tiffany, Mr. Alex, Crystal and Tomiko that Rich from Rochester says hello!
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Date of stay: March 2021
Rooms
Location
Service
Room Tip: Stay in the Chandelier room if you can! Super clean, exceptional staff, the perfect location....
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Kyle R wrote a review Aug 2020
1 contribution
Crystal at the front desk was amazing. She helped us fix an error that was our fault. We booked for the wrong day and she made sure we got a room for the correct night immediately. She was very polite and friendly about it.
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Date of stay: August 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from B Kubik, Guest Services / Front Office at Crowne Plaza Cleveland at Playhouse Square
Responded 24 Aug 2020
Dear J5001GWkyler, I would like to thank you for choosing the Crowne Plaza Cleveland at Playhouse Square for your recent stay in Cleveland. We are pleased to see Crystal too great care of you and made sure you had a room the day you arrived. We look forward to many more chances to be your home away from home! Sincerely, B. Kubik
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BP1 wrote a review Aug 2020
1 contribution
Thankful for Edwin P. at the Front Desk! Had a hard time looking for food/drink due to arriving late evening- He offered to provide food/drink on the house! Was welcomed, room was clean/tidy, and will recommend!
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Date of stay: August 2020Trip type: Travelled solo
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Response from B Kubik, Guest Services / Front Office at Crowne Plaza Cleveland at Playhouse Square
Responded 10 Aug 2020
Dear R5534RCBP, Thank you so much for taking the time to write a review of your stay at the Crowne Plaza Cleveland at Playhouse Square! We are pleased to see that Edwin made your stay complete by making sure you had food and drinks when you arrived. We look forward to your next stay with us! Sincerely, B.Kubik
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Alx wrote a review Jul 2020
United States871 contributions136 helpful votes
+1
Good location right on the main street in the Playhouse Square and easy walking distance to downtown. Valet parking was I think $37, however if you are staying over the weekend, parking is free on meters on the surrounding streets from 6PM Friday till Monday morning. Room was renovated and we got upgraded to a family suite with bunk beds for kids that also had a separate playtable and a second TV. There was microwave and coffee machine in the room, however a fridge was missing for some reason, despite the fact that there was a cabinet designed for it.
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Date of stay: July 2020
Location
Cleanliness
Service
1 Helpful vote
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Response from , Owner at Crowne Plaza Cleveland at Playhouse Square
Responded 31 Jul 2020
Dear frqtv, Thank you so much for staying at the Crowne Plaza Cleveland at Playhouse Square for your recent stay in Cleveland. We appreciate your feedback and want to apologize for the absence of the fridge in your room. I have passed your feedback on to the appropriate department to look into to make sure we get that issue resolved. Thank you again and we are glad you enjoyed your stay with us and look forward to your return. Sincerely, B.Kubik
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PRICE RANGE
US$111 - US$238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wyndham cleveland at playhouse square hotel cleveland, wyndham playhouse square, cleveland wyndham
LOCATION
United StatesOhioClevelandPlayhouse Square
NUMBER OF ROOMS
203
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Frequently Asked Questions about Crowne Plaza Cleveland at Playhouse Square
Which popular attractions are close to Crowne Plaza Cleveland at Playhouse Square?
Nearby attractions include PlayhouseSquare (0.2 km), Heinen's Downtown (0.2 km), and St John's Cathedral (0.5 km).
What are some of the property amenities at Crowne Plaza Cleveland at Playhouse Square?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Crowne Plaza Cleveland at Playhouse Square?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Crowne Plaza Cleveland at Playhouse Square?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Cleveland at Playhouse Square?
Conveniently located restaurants include Adega, Masthead Brewing Co., and Marble Room Steaks & Raw Bar.
Are there opportunities to exercise at Crowne Plaza Cleveland at Playhouse Square?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Crowne Plaza Cleveland at Playhouse Square located near the city centre?
Yes, it is 0.9 km away from the centre of Cleveland.
Does Crowne Plaza Cleveland at Playhouse Square offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Cleveland at Playhouse Square?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Crowne Plaza Cleveland at Playhouse Square?
Many travellers enjoy visiting USS Cod Submarine Memorial (1.3 km), Wade Memorial Chapel (7.5 km), and Heinen's Downtown (0.2 km).
Is Crowne Plaza Cleveland at Playhouse Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.