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Crowne Plaza Cleveland at Playhouse Square

20 reviews
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Traveller (4)
Room & Suite (13)
Dining (5)
Overview
  • Excellent40%
  • Very good20%
  • Average20%
  • Poor15%
  • Terrible5%
Travellers talk about
“valet service”(2 reviews)
“public square”(2 reviews)
Free Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
Offers from Crowne Plaza Cleveland at Playhouse Square
Special Offer: Stay 2+, Get $10/Night
Hotel deals
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Reviews (20)Write a Review
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All reviewswould stay againvalet servicepublic squareshort walkone nightgreat locationairport
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1 - 5 of 19 reviews
Reviewed 4 days ago

I was in town over a long weekend for a football game and this hotel was perfect. Walking distance to the game and tailgating lots of FirstEnergy stadium while also being very close to some amazing restaurants and bars. The hotel staff were incredibly helpful...More

Thank rkober
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 days ago

Dear rkober, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square. We also thank you for taking the time out of your busy schedule to review your stay and let us know how it went. I am beyond pleased that John P....More

Hotel's Favourite
Reviewed 4 weeks ago

My wife and I had tickets for a show at the Keybank Theatre and we were coming in from out of town. I picked this hotel because of it's convenient location, just a block from the theatre. Valet parking is a must. I wouldn't want...More

Thank Bill P
Response from HospitalityMgr, Guest Relations Manager at Crowne Plaza Cleveland at Playhouse SquareResponded 3 weeks ago

Dear Bill P, Thank you for taking the time to leave your review. We appreciate your kind words about our hotel & and our friendly staff. We appreciate your business and look forward to hosting your next stay. Regards, SBundus

Reviewed 1 week ago

My family and I needed a place to stay because we were going to the Cav's game. This place had good reviews so we booked. It is a short walk to both the Q and Progressive Field. There are plenty of bars and restaurants between...More

Thank Katie M
Response from HospitalityMgr, Guest Relations Manager at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear Katie M, Thank you for staying here at the Cleveland Crowne Plaza Hotel. We appreciate your feedback on our hotel. The kind words about our room standards and our friendly staff is also appreciated. We look forward to hosting your next stay! Regards, SBundus

Reviewed 1 week ago

Bright, clean rooms. Excellant service!! Thank you Brittany for all your extra accommodations. YOU!!! Made our trip 100% perfect!! I believe our housekeeper was Debbie, If I am wrong, I hope she gets kudos also.!!! Thank you for a great business event, and helping my...More

Thank seawolfe115
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 5 days ago

Dear seawolfe15, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that you liked the renovations we did. I am also very pleased...More

Reviewed 1 week ago

My husband and I stayed in this hotel last night when we went to see Wicked at Playhouse Square. I was surprised that my husband got a hotel so close because I knew it was going to be expensive. When you know you are staying...More

Thank 535JLM
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 5 days ago

Dear 535JLM, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square. I want to start by apologizing your stay was less than excellent, we strive for excellence and have failed you. We never want our guests to leave feeling this way and...More

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Traveller (4)
Room & Suite (13)
Dining (5)
Hotel & Grounds (14)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$97 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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