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Sheraton Cleveland Airport Hotel

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Sheraton Cleveland Airport Hotel
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490 Reviews from our TripAdvisor Community

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Showing 484: English reviews
Reviewed 6 days ago NEW

Had our Marine Corps Ball here while on Recruiting Duty. Had a blast, good food, great drinks and partied until the Ball room shutdown. Staff handled the night great! Not sure where they are planning it this year but this place should be in consideration.

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Helpful?
Thank Jonathan S
Alpharetta, Georgia
Reviewed 2 weeks ago via mobile

Great location to the airport walking distance to the airport just walk out the back and you are there skip the shuttle do the walk only issues in the area is the car rental center is far from the airport about 2.3 miles.

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Helpful?
Thank Jeff L
Lancaster, Ohio
Reviewed 2 weeks ago via mobile

The hotel staff was great and accommodating, providing local restaurant menus for us. I would stay here again, if I was staying for an airline layover or local event. However, skip the half assed breakfast and dine out.

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1Thank Zach C
Manukau, New Zealand
Reviewed 2 weeks ago

Stayed twice at this hotel. Got a great rate through hotwire. Checked in around lunchtime and asked to wait 1 hour until room was ready. Was given an accessible room which we didnt like at the start and asked to change but the hotel was fully booked so unable to change. When we came back the second time was given...

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Thank duffus07
Mechanicsburg, Ohio
Reviewed 3 weeks ago via mobile

We stayed here one night so we could ride the RTA into tower city and see the Cavs. Very nice rooms and service, and so easy to get on RTA. Great rates and no need to fight traffic on a Saturday game night. Just ride the RTA back to hotel.

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Helpful?
Thank JMOutings
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello JMOutings! Thank you so much for taking the time to provide a review about your stay at the Sheraton Cleveland Airport Hotel. I am so happy that you found our location to be convenient to get downtown without any hassles! It truly is such an amazing thing to be so close to a public transportation station. I am so...

Sao Paulo, SP
Reviewed 4 weeks ago

I spent only one night, but was worthy the stay. I came to the city for Business. The hotel is very good and the room is well arranged. I spent the night after a 16 hour trip and a full business day. The bed was very comfortable. Very friendly staff and I had a great breakfast (not included in the...

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Helpful?
1Thank MarcusWOliveira
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Thank you so much for taking the time to provide a review about your stay. I am sorry that you could not stay with us longer but I am happy that the time you spent was pleasant. The Sheraton Sweet Sleeper is amazing and I am so happy that you enjoyed how comfortable it is! We hope to see you...

Red Bank, New Jersey
Reviewed 5 weeks ago

I always stay at this hotel when I travel to Cleveland. Great staff...front desk people and the lounge people are outstanding. I can tell the manager's really know what they are doing. Very convenient to Airport.

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Helpful?
Thank blackjeepguy
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello! Thank you so much for taking the time to provide feedback about your stay at the Sheraton Cleveland Airport Hotel. I am so happy that you enjoy our staff when you stay with us. We pride ourselves on providing exceptional customer service and it is so nice to see our efforts paying off. We appreciate your business and hope...

Columbus, Ohio
Reviewed 7 January 2017 via mobile

Nice rooms, spacious and lots of extras. Only complaint is there was no built-in USB charger in my room, so be sure you have an adapter. The club lounge had a nice breakfast, but otherwise was lacking. I actually found rotten fruit in there late afternoon after checking in. That was concerning, but the rest of my experiences in the...

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Helpful?
Thank Maggie G
GMCleveland, General Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello Maggie G, Thank you so much for taking the time to provide a review of your stay at the Sheraton Cleveland Airport Hotel. I am so happy that you found our staff to be friendly and the rooms to be clean. I am sorry though that you had a less than desirable experience in the afternoon in the Sheraton...

Cleveland
Reviewed 14 December 2016 via mobile

Stayed here night before vacation Stayed on club level Quiet hotel Right next to airport Clean room Helpful staff Nice pool area Would return Bed was comfortable Shuttle service was good Lobby was clean Lots of parking a ailabley

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Thank lmcclain
GMCleveland, Front Office Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello, Thank you so much for providing a review of your experience at the Sheraton Cleveland Airport Hotel! We work very hard to ensure that all of our guests get the premium Sheraton standard in hospitality. We very much look forward to your next convenient stay! Best Regards, Thomas Boone Front Office Manager

Montreal, Canada
Reviewed 11 December 2016

A bit out dated for me. I am platinum with Sheraton and have been enjoying the new renovations to many Sheraton North America but this Hotel had old furniture and bathroom was small with old fixtures. I was on the club floor and I had access to the club lounge and it was disappointing. Staff was busy texting and the...

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Helpful?
Thank MPC9
GMCleveland, Front Office Manager at Sheraton Cleveland Airport Hotel, responded to this review

Hello, Thank you so much for providing a review of your experience at the Sheraton Cleveland Airport Hotel! We work very hard to ensure that all of our guests get the premium Sheraton standard in hospitality. I'm sorry your experience in the club lounge was not to your standards. I will speak with the manager in charge and convey your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Hemispheres Restaurant
Hemispheres Restaurant
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about Sheraton Cleveland Airport Hotel

Address: 5300 Riverside Dr., Cleveland, OH 44135
Region: United States > Ohio > Cleveland
Price Range: €117 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Cleveland Airport Hotel 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Sheraton Cleveland Airport Hotel Ohio
Cleveland Sheraton
Hotel Style:
#14 Romantic Hotel in Cleveland
#15 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Cleveland Airport Hotel staff and other travellers.
7 questions
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Springfield, Ohio, United States
10 months ago
Franklin, Tennessee
over a year ago

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Questions? Get answers from Sheraton Cleveland Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high on floors for quieter rooms.”
 of 5 bubbles MPC9, 11 Dec 2016 | Read review
“Rooms in the 20s are near the elevator - thus 824, 324, 423 etc. are in the vicinity of the elevators.”
 of 5 bubbles ChuckDallas, 5 Dec 2016 | Read review
“Upgrade your room to the 9th floor...its soooo worth it!!”
 of 5 bubbles D9594FSchristopherm, 3 Dec 2016 | Read review
“Great airport location.”
 of 5 bubbles N3009NLstevep, 15 Nov 2016 | Read review
“The most convenient outlet for the iron is directly under the smoke detector. This can result in setting off the smoke detector.”
 of 5 bubbles taylorplayer, 29 Sep 2016 | Read review
5 of 5