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The Westin Cleveland Downtown

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Traveller (396)
Room & Suite (381)
Dining (82)
Overview
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777 Saint Clair Ave NE, Cleveland, OH 44114 See on map
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,254)
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1,242 results
Traveller rating
698
316
126
59
43
Traveller type
Time of year
LanguageEnglish
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698
316
126
59
43
Show reviews that mention
All reviews urban farmer rock and roll hall front desk heavenly bed the club lounge convention center lake view valet parking within walking distance walk in shower football stadium hall of fame beautiful hotel first energy stadium valet service browns stadium nice stay
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1 - 5 of 1,242 reviews
Reviewed 2 weeks ago

I rented a room overnight for my son's wedding. I had double queen size beds the room was very nice and the bed comfortable. The hotel staff was great and I had free valet parking. The bellman was very accommodating. I would recommend this hotel,...More

Thank MaryW3420
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 1 week ago

Dear MaryW3420, Thank you for the kind words about our Bellman and your experience during your son's wedding. We hope to welcome you back soon. Be well, Ryan

Hotel's Favourite
Reviewed 23 September 2018 via mobile

From the 20th floor of the Westin, gazing out at a brilliant orange sunset over Lake Erie, overlooking First Energy Stadium and the R&R Hall of Fame, you get a sense that all is right with the world. The hotel was made to impress groups--...More

Thank FamousOriginalBob
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 3 October 2018

Dear FamousOriginalBob, Thank you for your kind comments about your recent experience here at the Westin. We look forward to your return soon. Be well, Ryan

Reviewed 2 weeks ago via mobile

Booked this hotel through Priceline express deal. Very very very good deal. It took us a while to park and finally get in. Once we did when we got into the room there was fruit and a card waiting for us. Well turns out it...More

1  Thank Steviet000
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 1 week ago

Dear Steviet000, Thank you for sharing your experience. I was sorry to see we fell short in the first guestroom but was glad to see we were able to get you moved to a much better room. I have shared your review with our housekeeping...More

Reviewed 2 weeks ago

Starbucks staff (Waki, Rachel & Quetta) were fantastic! Great customer service and they were able to accommodate a large order for a meeting. The lattes and mochas were great. I look forward to ordering for meetings again. Thank you!

Thank Happiness50249054689
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 1 week ago

Dear Happiness50249054689, Thank you for sharing about your experience with Waki, Rachel and Quetta, I will be sure to share my appriciatino with them. We look forward to welcoming you back soon. Be well, Ryan

Reviewed 3 weeks ago

I stayed at the Westin for a business trip and it was excellent. The front desk staff is very professional and knowledgeable about the city. The bellman were very polite and knowledgeable as well. The hotel is clean and looks new. The room was impecably...More

Thank kellypP9288WQ
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 3 weeks ago

Dear kellypP9288WQ, Thank you for the kind comments about your recent stay with us. I will be sure to share your review with the entire team. Be well, Ryan

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About
Description
Bringing new energy to Cleveland, Ohio's financial district. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, More Browns Stadium, Jack Casino and East 4th Entertainment District. The hotel is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
484
Price range
US$166 - US$387 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
484
Price range
US$166 - US$387 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Photos
Traveller (396)
Room & Suite (381)
Dining (82)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (12)
Nearby
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Hyatt Regency Cleveland at The Arcade
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Nearby RestaurantsSee all 2,005 nearby restaurants
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Nearby AttractionsSee all 339 nearby attractions
Cleveland Public Library
201 reviews
.30 km away
Soldiers' and Sailors' Monument
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.30 km away
Old Stone Church
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Questions & Answers
Ask a question
mmC3997AC
9 April 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
13 December 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
17 October 2017|
AnswerShow all 4 answers
Response from Mary R | Reviewed this property |
I believe you can be 18 but I would definitely call the hotel to confirm.
1
Vote
Room Tips
"Lake View!"
393greggc
3 weeks ago
Read review
"Go to the Hilton"
annamariasunset
30 Sep 2018
Read review
"Get a room with a view of the lake."
LeoLola
10 Sep 2018
Read review
"Request lake view"
thomasmoriarty59
3 Sep 2018
Read review
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